Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $234.99
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 2005 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,005 reviews
  • Rated 5 out of 5 stars

    Excellent backup for my laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent backup for my laptop! Easy to setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backup drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Wish it had some type is actinic software though. I made an iso of my hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Not so amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use. Have to divide the meormy not very user friendly. But have a good amount of space.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TRISH:

      I’m sorry to hear that your experience did not match your expectations. We completely understand your frustrations, and we are here to help.

      Please give us the chance to gather additional information from you so we can provide assistance.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast Enough & Big Enough & waterproof!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the touch version of this and have always wanted something a bit more rugged. I dont have to worry of a Monster Energy explodes in my work bag - worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as intended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High sustained writes for iphone15 pro ProRes format.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ssd

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good, it does get a little hotter than i expected it to, but i guess that is the rubber coating

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal when on sale.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good or better than the original T7. But the rubbery coating makes it less slippery and durable. Works great for my use as external PS4/5 extended storage.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quality product as is expected from Samsung. Rugged construction and small enough, seems like it's going to last. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Backup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the instructions are to small to read.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1/2 volumes experiences extensive disk read/write

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two of these recently. One works perfect. The other does not. The one that works well tends to accept writes at a rate of 420-550 MB/s. I do large scale copies volume to volume for backup purposes. The good disk does not create errors in the event viewer log. The bad volume pollutes the event logs with event ID 153 Disk Timeout errors. It generated 296 of them in the space of an hour. And speed slowed to 0 bytes/second for multiple seconds at a time. i.e. It hung while the O/S recovered from the i/o timeout. I then had to struggle with getting data off the disk for multiple hours as it had, before I detected the issue, been a sole source of files while I was doing a migration. If both disks had the same problem it would have been a 1 star rating. The other disk does work well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DueDiligence:

      We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield SSD did not meet your expectations.

      Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this to archive action camera footage. Like the size and form factor and usb a to c and c to c cables for my old desktop and mobile devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level ssd

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T7 is a good entry level ssd with decent transfer speeds for files needed on occasion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a good product which is why I rate it as Good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Quite pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Small fast and affordable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Draws power from the usb. No need for external power supply. So easy. Pictures, music or transport files. Great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T7 shield

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - T7 Shield 2TB External USB 3.2 Gen 2 Rugged SSD IP65 Water Resistant. Good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell if it can handle drop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged is the reason I have bought this. It is bulkier than "non-rugged" version. Cost is reasonable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome but the usb drives could be more sturdy on these. Fast read write speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for backups.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously owned the T5 and was very happy with my purchase. T7 is much faster but a bit larger than T5. I use it to back up my Mac

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value, with good performance at somewhat less speed than promised.

    I would recommend this to a friend