Customer Ratings & Reviews
- Model:
- MU-PE2T0R/AM
- SKU:
- 6501719
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.
This summary was generated by AI based on customer reviews.
SAD CUSTUMER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSTRUCTIONS THAT CAME WITH IT ARENT SIMPLE..EVEN LOOKED UP ON YOUTUBE TO SEE IF I COULD FIGURE OUT WHAT IM DOIN WRONG??? THE VIDEOS ARE NOT ENOUGH BASIC INSTRUCTIONS...CONSIDERING RETURNING
No, I would not recommend this to a friendBrand response from Samsung
Posted .CassandraB:
Thank you for sharing your review of Samsung’s T7 Shield SSD. I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help. Please reach out to Samsung Customer Support for step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Thank you for choosing Samsung.
- Samsung Memory
- Pros mentioned:Portability
Very Nice Buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It actually looks very cute, I love the color the feel and the rugged feel. Very compact. Got it on Black Friday for a very good deal.
I would recommend this to a friend - Pros mentioned:Portability
Fantastic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compac and eashbto connect. Easy to transfer files to. Greta way to store back uo files you dont need to access on a regular basis.
I would recommend this to a friend - Pros mentioned:Speed
Works great with Dell Laptop Windows 10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Dell laptop running Windows 10. Just plugged it into the USB-C port and off and running at super speed.
I would recommend this to a friend Samsung External USB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good looking hard drive. I haven't had a chance to really use it
I would recommend this to a friendVery good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good ssd samsung makes good stuff so need to worry about is it good or not all you have to do is buy it
I would recommend this to a friend- Pros mentioned:Size
Excellent Drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast read and write, a lot smaller than I expected. Love the 2 TB backup room. And at $150 can't beat it.
I would recommend this to a friend Super fast SSD, the ruggedness is 5*
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a hobbyst photographer, I needed something for easy backup and something I can connect to my phone/Tab/PC quickly as and when needed and this was perfect. The ruggedness is super useful when I have to take it around in my camera bag. Connects easily to all devices, comes with both USBC and USBA cables. 5 star all around. Worth every penny.
I would recommend this to a friendFast, but gets really hot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was getting really hot during file transfers compared to my T5, which was concerning.. Would recommend if you need something rugged - the water resistant feature is amazing. But if using for everyday use by a laptop, then the regular T7 is probably better.
I would recommend this to a friendBrand response from Samsung
Posted .Tanya:
We appreciate you sharing your heat concerns with us for your drive.
Please know that the T7 Shield features Dynamic Thermal Guard, which constantly monitors your drive's temperature and automatically throttles temps down when they rise above optimal critical threshold. This protects your data while maintaining responsiveness to help ensure your drive is always safe from overheating.
To better address your heat concerns, please contact Samsung Customer Support and a representative will gladly help you.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope to hear from you soon.
- Samsung Memory
Not User Friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as user friendly as the salesperson described. It's truly NOT a plug and play. In order to use this product, you will need to have some tech skills. Not for the everyday user that's expecting the product to backup your files just by plugging it in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DebH:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
Please contact Samsung Memory Support directly and we will gladly assist you with step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
- Pros mentioned:Overall performance
2Tb samsung and water resistant!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is as expected amazing product! Still not willing to test the water resistance!
I would recommend this to a friend - Pros mentioned:Storage capacity
Solid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this on 1TB and i needed to get a bigger storage. This itrm is no joke! Ten Stars!!!!
I would recommend this to a friend - Pros mentioned:Storage capacity
Samsung Extra Storage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice extra storage for you photos without dealing with in the Cloud stuff all the time
I would recommend this to a friend Never enough space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit over priced but still good & needed…………………..
I would recommend this to a friendGreat SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Great read/write speeds. Feels rugged
I would recommend this to a friendCable Easily Detaches From Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the color and rubberized design however it has a poor design around where the USB C cable attaches and doesn't make a firm connection. As a result I've had it detach even when being cautious when moving it knowing how poor the connection is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OfficialBest:
We appreciate you sharing your experience with the cables included with your T7 Shield.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Portability
So Far, So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as advertised. Still new and no issues. Very light and portable.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Storage Device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient, easy to use storage device. High performance, Recommended.
I would recommend this to a friend - Pros mentioned:Speed
highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product, fast hard drive, great price especially when on sale
I would recommend this to a friend - Pros mentioned:Overall performance
So Far - So Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally went with SSD, so far. so good. Works like it says it will.
I would recommend this to a friend