Customer Ratings & Reviews
- Model:
- MU-PE2T0R/AM
- SKU:
- 6501719
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work in the field in IT and this device does what I need it to do
I would recommend this to a friend - Pros mentioned:Speed
Read speed is fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.modt fast ssd i never see！ very good and usb 3.2mode much faster！
I would recommend this to a friend - Pros mentioned:Storage capacity
Fast External Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife needed extra storage for photos and this works perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung T7 Shield SSD drive
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent ssd drive. Fast access and file transfer.
I would recommend this to a friend Saves space on phone without losing data
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have been nice if someone from geek squad could explain how to make it work or even demonstrate properly. They instructions are tiny and confusing. Thank goodness I had teenage neighbor that showed me how to work.
I would recommend this to a friendBrand response from Samsung
Posted .RPica:
While it’s great to hear that you’re loving the quality of your T7 Shield SSD, I’m very sorry to hear of the difficulties you experienced with setting up your drive.
Should you ever have any questions or need help, please know our team is at your fingertips and always ready to help!
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
- Pros mentioned:Speed
EXCELLENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up. Very strong and built nicely. Fast speed
I would recommend this to a friend T7 shield
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slim and non slippery only bad is attract dust
I would recommend this to a friend- Pros mentioned:Speed
Editing a breeze with this SSD!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal! Solid drive for fast editing on photos/videos.
I would recommend this to a friend - Pros mentioned:Portability
back it up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, small enough to carry in your pocket.
I would recommend this to a friend Love this drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only edit off of SSD’s so glad they are coming down in price. Now they just need to make them in 10-20tb for a reasonable price just stay away from Western Digital. Over a decade i’ve had about 5 western digitals go bad. Never had a samsun or g drive go bad. Also i edit in 8k so ssd is mandatory.
I would recommend this to a friendYour external SSD shows ultra-poor performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In a word, TERRIBLE! Despite the number of times I visited Best Buy and the Geek Squad, no one was able to improve the run time for merely doing a copy-and-paste of my data from my internal SSD (C:\) to this external SSD. In fact, my rotary external Passport drive ran circles (more than 150%) over my subject SSD. I backed up my data onto my rotary drive in about 3 hours, whereas my B/U onto my external SSD took in excess of 8 hours. Even when I tried deleting older versions of my data on the external SSD, it took about 3 hours merely to complete the Calculating phase alone. It was unnerving! This same poor performance happened with an external SSD drive with another brand ... AND, such poor performance occurred on my second laptop that I purchased at the same time as my first laptop. Both of my laptops performed unacceptably with your external SSD. I wish there was an answer, but there does not seem to be any. So I'll be returning my external SSD today. Question: How can copying my data on an internal SSD to an external SSD take longer than when using an external rotary drive??? Baffling! I'd love to hear back from you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .FoxyFox:
I’m sorry to hear that your experience with Samsung’s T7 Shield SSD has fallen short of your expectations. Your feedback is very important to us and will be shared with our internal product team.
Should you want to troubleshoot your issue first, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope you’ll give us a chance so we can provide you with the excellent experience we strive for.
- Samsung Memory
Buy it from the other store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't use it, has to return it for some reason. UPS mixed up my return with something else, So no refund ! BESTBUY doesn't care about his customers, you have to figure out on your own !
No, I would not recommend this to a friendBrand response from Samsung
Posted .GorM:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted to like this thing…. After rehashing online, turns out that the supplied cable is trash. It wouldn’t even connect and would freeze up my computer until I unplugged it. Changed the cable and I can now at least get it to connect. Transfer speeds are trash as well, no well near the as advertised. I would not recommend it. I gave it 2 stars because it is rugged so if you don’t care about speed and need something to hold up outdoors then should be considered but there’s better options out there.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OrlandoH:
I’m very sorry for the difficulties you’ve experienced with the cables of your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you and to make this right.
- Samsung Memory
Slow back up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The upload of documents are mo faster than hard drives. I have only used it when backing up Quicken data. Not eorth the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonS:
I’m sorry to hear that you’re dissatisfied with the performance of your T7 Shield SSD. We always aim to deliver a great experience, and it’s unfortunate to hear the SSD did not meet your expectations.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
Bought Two, One Failed, Decent Drives
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to for editing; one of them failed, but they gave me a new one. Good drive but I wouldn't buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ProudandLoudBestBuyBuyer:
We value your feedback, and regret to hear that you’re not completely satisfied with your SSD’s product life.
Should you have any questions or need assistance using this product, know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
- Cons mentioned:Connectivity
HD for my xbox
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, this drive would store things okay, but it would not be discoverable by my Xbox series x from time to time. I kept having to unplug it and plug it back in every time I used it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .YellowSnow,
Thank you for purchasing the T7 Shield SSD. Thank you for sharing the issue of your SSD not being consistently discoverable.
There are a few things you can check.
1) Disconnect the cable and try again, making sure it is properly connected
2) Make sure the connector on the board does not contain any debris, or is not damaged,
3) Replace the cable and try again,
4) Connect the SSD to a different port - either a regular port or expansion port,
5) Lastly, connect the SSD to a different device to check if there is a problem with the SSD itself.
Should you need further assistance with your drive, please contact Samsung Customer Support, and a representative will gladly assist you with a solution or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung, we hope to hear from you.
~Samsung Pro
STAY AWAY. BUY SANDISK OR ANYTHING ELSE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Please DO NOT BUY. My setup: MACOS Monterey Purchased 2 4TB SSDs. Initially when I bought it in 2023, it worked fine, now the speed is down to 1.3 MB (Worst than HDD). I am afraid to lose any data so not playing around until I can safely move data from this drive. Which should take about 3-4 months based on the speed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Harypal:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help. This model is designed to deliver speeds of up to 1,050MB/s Seq. Read & 1,000MB/s Seq. Write.
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We hope to hear from you soon.
~ Samsung Memory
I hope I win the $$400 gift card.I really need it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay Over priced is what my husband keep repeating.
I would recommend this to a friendBrand response from Samsung
Posted .Clifton:
Thanks for choosing the Samsung T7 Shield SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, I know it costs more than a non-SSD drive, but I'm thinking it is worth it. I think the info we put on it is much more secure from loss. And we're not gonna get better than Samsung. Yeah.
I would recommend this to a friendVery confusing installation process
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing installation process for those who were not very familiar with it.
I would recommend this to a friendBrand response from Samsung
Posted .AppleCare:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
Please contact Samsung Customer Support to assist you with step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory