Customer Ratings & Reviews
- Model:
- MU-PE2T0R/AM
- SKU:
- 6501719
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the T7 Shield's overall performance, speed, portability, size, storage capacity, and sleek design. Many appreciate its compact, durable, and fast nature, as well as its fast read and write speeds. Some customers have noted concerns about the connectivity of the USB cable and the higher price point.
This summary was generated by AI based on customer reviews.
Very confusing installation process
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very confusing installation process for those who were not very familiar with it.
I would recommend this to a friendBrand response from Samsung
Posted .AppleCare:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help.
Please contact Samsung Customer Support to assist you with step-by-step troubleshooting.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
Worst SSD on the market
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought Western Digital were bad, these drives boast a 1050 mbps but you will be lucky to 1.05 mbps. Slower than any 5400 rpm ide hard drive I have ever used. I strongly recommend staying away from these, also my experience with just about any Samsung product has proved to be a waste. I for one will avoid using anything Samsung going forward. You can’t even format them. They are worthless.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Magriff:
Thank you for purchasing the Samsung T7 Shield SSD and for your review. We value your feedback regarding the speed of your SSD.
Your 4TB drive was engineered to deliver speeds of up to 1,050MB/s Seq. Read and 1,000MB/s Seq. Write.
The maximum transfer speed that can be achieved by the T7 Shield is 1,050 MB/s on a PC that supports USB 3.2 Gen2 and UASP Mode, but the speed may vary depending on your PC environment and the types of data being transferred.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
~ Samsung Memory
Speedy SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my purchase of the Samsung SSD rugged portable drive. Very snappy and transfer speeds are super fast. Way faster than my hard drive.
I would recommend this to a friendVery Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed with this drive. It crashes constantly and I can't feel confident in using it to safely secure my data. Unfortunately I waited to long to try and make it work and missed the return period. I don't recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hoff:
We always aim to deliver a great experience, and it’s unfortunate to hear the T7 Shield SSD did not meet your expectations.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We look forward to hearing from you soon.
- Samsung Memory
Save your money and buy one that works.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely useless piece of garbage. Doesn't even work with its own brand of phone. Samsung galaxy refuses to recognize ssd but it works just fine on laptop. Yeah that doesn't help me when i need to share images through phone. I want my money back so i can buy one that works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MrDisappointed:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Contact Us
We look forward to hearing from you soon.
- Samsung Memory
- Pros mentioned:Overall performance, Size, Speed
Best external drive I've ever owned.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - T7 Shield 2TB External SSD Drive Interface USB 3.2 Solid State Drive – Black I found the Samsung external SSD to be very fast and reliable. It is smaller than most external drives and comes with both a USB C and a USB A cable. It is wrapped in a rubber like case. When testing on my main PC the read and write speeds were about half of what they should be. My main computer is 2 years old but has specs that should support the full speed of the drive. I then tested it on a brand-new computer, it got the full stated read and write speeds. So, by conclusion I can assume my main computer is not as up to date as I think. I went back to my main computer and wrote a 6 GB file to the drive. It wrote that file in about 4 seconds. That same file would take about 20 seconds to write to one of my other external “normal” drives. Both my main computer and my new computer have NVME SSD’s as their main storage. So the discrepancy from main to new must be in the USB ports. After seeing the difference in speed, I am now considering adding an updated USB card to my main computer. Even though my main computer states USB 3.2 on the box, I’m willing to bet that was just a selling point and they never really intended to get that fully implemented. Looking at my ports in computer management they state USB 3.1, so the box for the computer is just wrong. It was not really a fair test, my main computer has had 2 years’ worth of programs put on it. Anything in the world could be messing with it. That’s why I tested on a brand-new one. Nothing installed that it didn’t come with out of the box. I will be slowly replacing my old external drives with this type. And possibly adding a new USB card as well. Time is money, don’t need to be waiting on file transfers any longer than needed.
I would recommend this to a friendBrand response from Samsung
Posted .BradleyFl:
Thanks for purchasing Samsung's T7 Shield Portable SSD. I am happy to see that this compact drive is meeting your needs. The portable design allows you to access large amounts of data on the move, anytime, anywhere. With no moving parts and a sturdy, shock resistant body, it can handle drops of up to 9.8 feet.
If you should have any questions or concerns with usage or features, Samsung Customer Support is here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b. Manuals & Software
c. Warranty Info
d. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e. Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Bought New, Sent Used and Missing Parts
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a review of Best Buy shipping a used item with missing parts (usb cables) instead of the new item I paid for. Ended up with a drive to BestBuy to do an exhanche and waste an hour of time. The item itself is now fine and has all parts.
I would recommend this to a friendBrand response from Samsung
Posted .Arch:
We appreciate you sharing your experience.
Should you ever have questions or concerns regarding the usage or setup of your SSD, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung for your memory storage needs!
- Samsung Memory
NO GOOD even in temperature-controlled
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This died on me as all the rest died on me I thought they were going to last I lost all my information with these every time
No, I would not recommend this to a friendBrand response from Samsung
Posted .RickyH:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Quality product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is well made and robust. I like it and would highly recommend it.
I would recommend this to a friendNot fast at all.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure how anyone can play games with this drive. Mine marks at 500/300 read/write speeds connected via c. It even lags when watching movies. Either i am doing something wrong or there are a bunch of fake reviews.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dubbas11:
Thank you for purchasing the Samsung T7 Shield SSD and for your review.
Your 4TB drive was engineered to deliver speeds of up to 1,050MB/s Seq. Read and 1,000MB/s Seq. Write.
As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
~ Samsung Memory
Fast durable and reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great form factor, no problems using it with ios, android or windows.
I would recommend this to a friendSamsung -T7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that is very flexible. the price was right as well.
I would recommend this to a friend- Cons mentioned:Connectivity
Get a service plan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to unplug and replug in for xbox to recognize it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShawnH:
I'm sorry that your experience fell short of expectations. So that we can better assist you with your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you soon.
- Samsung Memory
Fast SSD for editing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great as an ssd for editing! No complaints on my end.
I would recommend this to a friendSSD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ssd is so great for the value of the black Friday sale.
I would recommend this to a friend- Pros mentioned:Overall performance, Speed
Samsung equals quality
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't get what's so special about the shield part but I haven't been in a situation in which I and this hard drive survive, so more on that one that happens. Now down to the other basics, easy to connect and ridiculously fast, in the past I've had trouble with external hard drives and their speed because I want to access the information right away. Take nothing away from a good external hard disk drive, but just nothing beats and SSD drive. My windows 11 computer recognized it right away. Did a mild install of whatever minor software need it to be on the computer and then I put it to the test with video and music. So not only the loading but the quality was definitely all there. I'm considering buying another one for my PlayStation 5, but my desktop needed the attention in terms of more hard drive space at the time. It's very pretty and design and lives up to its beauty and its performance. Not much more you can ask. SSD drives should be the standard going forward, and when you buy this and connect it, you'll feel just like I'm feeling.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Samsung T7 Shield 2TB External drive is very rugge
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the drive for the past week while I was out of town. I had some huge files I needed to be editing and updating. A huge training presentation which required a multitude of images and actions. I was able to store the presentation and files on the T7 and when I launched the presentation the images appeared flawlessly as if they were on the built in MacBook drive. I was very impressed with how smooth everything went. I made edits at a location away from wifi and internet service without any issues. Sometimes when you don't have access to wifi and you need to work with files offline which has many photos and images, you need a storage device which doesn't take space on a limited drive on your laptop. I am now glad that I purchased a laptop with a small harddrive because the drive is very small and portable. Easy to put in my case and take with me. Plugs in with the USB-C connection and is ultrafast. Love the size and the look, very sleek, no-one even noticed that I had a small harddrive which I placed on the table behind the laptop. I plan on using it to place music on and play in my car on my weekend trip to KC. Can't wait to load it up and then let it play my favorite songs. It fits nicely in my car storage unit right next to the usb-c port. Not afraid of carrying this drive wherever I go.
I would recommend this to a friend Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is everything I needed. Fantastic product!
I would recommend this to a friendWORST PRODUCT THAT I EVERY BOUGHT
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's the worst External HDD. IT GAVE UP AFTER I POOLED UP ALL MY DATA FROM ALL THE OTHER DRIVES INTO THIS AND DELETED THE DATA ON OTHER DRIVES. IT JUST NOT WORKING WHEN I RECONNECTED.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NarsamambaandsatyanarayaV:
I’m very sorry for the difficulties you’ve experienced with your T7 Shield. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Drive stopped working after one month.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drive stopped pairing after one month of use (ExFat format). I've never had this happen with a Samsung Drive. Typically their SSD drives are amazing. Maybe it had a defect. Hoping their warranty covers recovery of data.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KyleR:
Thanks for sharing your experience. I'm sorry that your experience fell short of expectations. Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T7 Shield SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We hope to hear from you soon.
~ Samsung Memory