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Customer Ratings & Reviews

$224.99

Customer reviews

Rating 4.8 out of 5 stars with 189 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the T9 Portable SSD, highlighting its overall performance and remarkable speed for efficient use. Users appreciate its portability and convenient size, making it easy to carry around, alongside its ample storage capacity. Additionally, the drive's effective heat dissipation ensures smooth operation without overheating concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-189 of 189 reviews
  • Rated 4 out of 5 stars

    SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads games 3 times faster on Xbox 1X. Worth the purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Thought Samsung had better products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it to get a replacement. Bought it brand new, was not out of the box or anything like that. It just would not allow retrieval of data. Took it to Geek Squad, they could not make it work either. Found out this is also not covered under the Best Buy Maintenance service program that I subscribe to.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      PatriciaD:

      I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      Samsung stands behind the quality and performance of every T9 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      We hope to hear from you soon.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Zero stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy for people yo hack into. Dont recommend at all

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kensington:

      The T9 is designed from concept to completion – the T9 Portable SSD gives you the longevity to last through heavy use with one convenient drive that dares to go the distance.

      Whether you’re using a desktop, camera or a gaming console, count on the T9 Portable SSD for extensive compatibility. It’s a true team player when it comes to heavy-duty application usage or file-saving.

      If there is anything, we can do to help improve your experience, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    can't rate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't figure this out. I want to back up my laptop as I need to return to employer and my personal files are also on computer (pics, files, etc.)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Carline:

      I’m very sorry for the difficulties you’ve experienced with your T9 SSD. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung. We look forward to hearing from you.

      - Samsung Memory Samsung

  • Rated 2 out of 5 stars

    If I have another brand, I will buy other

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and fancy but I am not sure if I want to pay this much

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Nancy:

      Thanks for choosing the Samsung T9 SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Pros mentioned:
    Portability, Size, Storage capacity

    Rated 5 out of 5 stars

    functional and compact

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super compact, massive capacity and easy to use and travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great small device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use. Intuitive. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung T9 SSD Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable SSD is a bit large when compared to other competitors, but it gets the job done and is priced reasonably. The drive has been reliable in my own experience, and has not experienced any issues with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good SSD for realtime video recording

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small form factor which suits the needs for realtime video recording. So far no issues with writing or reading from the SSD.

    I would recommend this to a friend
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