Customer Ratings & Reviews
- Model:
- SP-LSP3BLAXZA
- |
- SKU:
- 6492951
Customer reviews
Rating 4.1 out of 5 stars with 563 reviews
(563 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the Freestyle FHD HDR Smart Portable Projector's picture quality and portability, frequently praising its ease of setup and auto-focus capabilities. However, some users express concerns regarding the projector's brightness and the price point. Additionally, comments about the battery life and the need for a specific HDMI cable were noted. The remote control also received mixed feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Projector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good imagine i love this product perfect for my necessities.
I would recommend this to a friend - Cons mentioned:Keystone adjustment
Rated 4 out of 5 stars
Pretty good for a monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this for my Steam Deck. Pretty good for a second monitor. UI is pretty slow, but it does automatically switch over to HDMI mode. Buggest complaint would be that the automatic keystone mode being really “hit or miss”. It also looks a little crooked, but that could be due to user error. Note: if you’re using this for a steam deck, you’ll need a micro HDMI to HDMI cable
I would recommend this to a friendBrand response from Samsung
Posted .Soybeano,
We appreciate your feedback on laggy navigation and Auto Focus performance on The Freestyle. To ensure your unit is fully optimized, we ask that you make sure your unit has the latest firmware version installed. You can check firmware by going to: Home > Menu > Settings > Support > Software Update.
Please also check the following, which may further improve Auto Focus and Keystone Correction:
1. Ensure you've removed the film covering the lens, as this can affect Auto Focus performance.
2. Position the device with the “Samsung” logo on the bottom of the unit.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect projector from Best Buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb awesome picture quality and excellent quality sound
I would recommend this to a friend Rated 1 out of 5 stars
Great Idea but Poor design and No customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited to order this. Looked like the perfect family projector. However after just days the first flaw showed up - something messed up the focus and the image got super blurry. This is where the fun began - this item has NO hard reset to factory. So i had to navigate through 7 blurry screens from videos I googled trying to guess which blob on the screen would reset this - took hours! The SECOND Issue is the hardware - today I tried to adjust the angle of my stand and the top of one of the screws attaching it to the base popped off. It snapped because it is made from cheap PLASTIC! Yes, the key hinge of this unit is plastic, not metal. When I tried to fix and reattach - the other top popped off as well OMG. Then the "best" part - I contacted customer service. I thought this is DAYS old and plastic screws are cheap, surely they'll replace them. Wrong! For over 30 minutes the rep argued with me and provided no resolution. I was told I had 2 options : 1 PAY for two new screws and buy them from Samsung or 2. PAY for repair by sending the unit back to them. They did not care that I have bought multiple major appliance from them in the past year. They did not consider that maybe the screws already had some damage when they arrived... They made no attempt to resolve this quickly or to assure my peace of mind. Did Samsung intentionally make these plastic to keep you paying every time they snap? Possibly. Either way the sad part is they would not stand behind their product, not even for a few days. This concludes my relationship with them as a customer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Betty,
It’s unfortunate to hear of the issues that have caused you to return your Freestyle Projector, as well as your experience with Customer Service. Your feedback is important to us and will be shared with our product team.
Should you ever decide to give Samsung products another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Projector sewing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This projector is great for projector pattern sewing.
I would recommend this to a friend - Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Don't waste your time or money on this one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swapped out 3 times to have the same issue(s) happen on all three of them. 1) The OS on this is horrible, very slow reaction time from when pressing the remote to when it actually moves on screen, 2) The device seems to overheat a lot then shutdown, which causes a factory reset and then I would have to wait to turn it back on and then redo the whole setup process, and finally 3) If and when the device turned off on its own, it would never again turn back on rendering the device useless. If you called or messaged Samsung they would just ask you to send the device in to either get it fixed or replaced with the device literally being only two days old. I usually love Samsung products but this one is just outright trash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Melo07,
Please do ensure your projector's firmware is up to date with version 1303.6 which includes updates to improve lag and Auto Focus and Keystone Correction performance. You can check this by going to: Home > Menu > Settings > Support > Software Update.
Watching content for an extended period of time can cause the unit to generate heat, which is released through the vents on the projector. The vents may feel hot to the touch when the projector has been used for an extended period of time. This heat, however, is not a defect and doesn’t affect functionality. When in use, make sure you maintain a distance of at least 4 inches between the projector and other objects (walls, cabinet sides, etc.) to ensure proper ventilation.
With voice recognition always enabled, the Wi-Fi and microphone module remain active even when the power is turned off. If you feel heat even when the device is off, turn off AoV (Always on Voice) Mode. Go to: Menu → Settings → General & Privacy→ Voice → Bixby Wake-up Options and select “Only use the Bixby button” or “Additionally saying ‘Hi Bixby’”.
For further help, please contact us via any of the following options:
1) 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
2) LiveChat with an agent by clicking the ‘Support’ link on the Samsung website homepage.
We look forward to hearing from you.
~ Samsung Specialist
- Pros mentioned:Portability
Rated 5 out of 5 stars
Love the projector so much
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Great quality. Easy to use and perfect for our jacuzzi time!
I would recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing work, auto scale anda focus. A little slow in the app menu.
I would recommend this to a friendBrand response from Samsung
Posted .Pablo,
We appreciate you sharing your experience with menu delays with The Freestyle. Please do ensure your projector's firmware is up to date with the latest version. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
You get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100” in UHD! Looks great outdoors and the speaker is surprisingly powerful
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Outdoor Projector
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good screen and very portable. Perfect for backyard viewing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great device!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , the speaker and the image quality are great!
I would recommend this to a friend Rated 3 out of 5 stars
Samsung tries but comes up short
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sold product Cons: Low Volume on built-in speakers Limited apps No HDMI adapter Instructions could use some help Expensive Overheats Pros: Solid Product Good battery life if used outside Low noise Outcome I would buy it again if it were a little less expensive but, glad I did purchase a solid first try at a projector I would have liked a 4K option with matching speakers
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Your feedback on volume, app availability and input connections is appreciated and will be shared with our internal teams.
Watching content for an extended period of time can cause the unit to generate heat, which is released through the vents on the projector. The vents may feel hot to the touch when the projector has been used for an extended period of time. This heat, however, is not a defect and doesn’t affect functionality. When in use, make sure you maintain a distance of at least 4 inches between the projector and other objects (walls, cabinet sides, etc.) to ensure proper ventilation.
With voice recognition always enabled, the Wi-Fi and microphone module remain active even when the power is turned off. If you feel heat even when the device is off, turn off AoV (Always on Voice) Mode.
Go to: Menu → Settings → General & Privacy→ Voice → Bixby Wake-up Options and select “Only use the Bixby button” or “Additionally saying ‘Hi Bixby’”.
To further assist you in learning the various features, functions, and settings of your projector and remote, you can download The Freestyle's User Manual, e-Manual, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select The Freestyle under Projectors and download the guides you'd like. The e-Manual is also embedded into the projector itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung free style
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente product high recommend, very clear images.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Projector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great projector very convenient can literally take it anywhere
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great portable projector!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really worth the price great projector that works really well!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
H
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product we are enjoying every moment we use it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
i loved
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.freat works perfet for me an mi family ilike a big screen
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has a good picture and adjusted well out of the box
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Amazing projector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No screen needed, vivid colors, easy for beginners
I would recommend this to a friend Rated 5 out of 5 stars
Family movie nights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for almost a month and we get a lot of use out of it. Whether it be a movie night on the bug screen or just something to keep the kids occupied while we use the tv in the living room. I love the auto keystone feature, i can place this on any wall and it adjusts right away. I would definitely recommend this product.
I would recommend this to a friend
























