Customer Ratings & Reviews
- Model:
- SP-LSP3BLAXZA
- SKU:
- 6492951
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers find value in the Freestyle FHD HDR Smart Portable Projector's picture quality and portability, frequently praising its ease of setup and auto-focus capabilities. However, some users express concerns regarding the projector's brightness and the price point. Additionally, comments about the battery life and the need for a specific HDMI cable were noted. The remote control also received mixed feedback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
Horrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought It and the projector wouldn't even turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LaEspastos,
I'm sorry to hear of the issues you're having with The Freestyle not powering on. Please give us the opportunity to assist with this by calling us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Specialist
How to you sell used products without telling me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How do you sell used product & lie about. I purchased this 2 weeks ago and it’s already broke & out of warranty. People when you buy your product make sure to register your item so you can see if you still have warranty
No, I would not recommend this to a friendBrand response from Samsung
Posted .James,
I'm sorry to hear of your experience with The Freestyle. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your Projector once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Is good projector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The projection is good, is has a good resolution i think is ok
I would recommend this to a friendGreat design, but major fault
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 5 days. Super common problem apparently. The device just does not power on. I highly recommend purchasing an alternative projector. Great concept, poor design. This should of never been released.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MiCh,
I'm sorry to hear of the issues you're having with The Freestyle not powering on. Please give us the opportunity to assist with this by calling us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Specialist
No product to review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got this I was offered it because of my purchase wish I did but that’s what you get sometimes.
No, I would not recommend this to a friendVery smart
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite being very smart and connecting very well with the applications, from Samsung and auto adjust the image, I thought that it would have a better resolution of image and video. but it has the same resolution of a cheap projector.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Tomas,
Thank you for sharing your thoughts on the picture quality of your Freestyle Projector. To ensure you’ve got the latest image quality updates, please confirm that your Freestyle is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
Dynamic: Makes the picture brighter and clearer in bright viewing environments.
Standard: Is the default mode suitable for general viewing environments
Movie: Is suitable for watching Projector or movies in a dark room.
You can also manually fine tune your image under Expert Settings. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is terrible. I wouldn’t buy anything from them. They just don’t care. All they wanna do is say something and forget about you.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Davidr,
Please know you are leaving a review and 1-star rating for The Freestyle Projector, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on The Freestyle itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Spend money elsewhere
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay but after 3 days it burnt out and started to smoke. Kinda odd maybe it was a lemon. Wouldve sucked to go past the return policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Buytwice,
We appreciate you taking the time to let us know about your experience with Samsung’s Freestyle Projector. Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product teams.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Great projector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great projector with great built in speakers, thought speakers would be no good but they are avtually really good
I would recommend this to a friendNo inbuilt batteries
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have an inbuilt battery, unfortunately, i regret buying it and return window has passed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Crab,
Thank you for your review of The Freestyle. I'm sorry to hear of the misunderstanding regarding built-in battery. While this projector requires an external power source, please know you can use a portable battery in place of the wall plug/cable included. We recommend powering The Freestyle with The Freestyle Battery Base (Model: VG-FBB3BA/ZA).
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung free style projector
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t find worth $900 for simple projector. It do not adjust image like shown in ads . My $180 projector have similar picture quality I think $900 price point make it expensive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Meru,
We appreciate your feedback, and we do have a solution for the Auto Focus issue. Please call us at 1-800-SAMSUNG for assistance and service.
If the image is not to your liking, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.
Go to Home > Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
Dynamic: Makes the picture brighter and clearer in bright viewing environments.
Standard: Is the default mode suitable for general viewing environments
Movie: Is suitable for watching Projector or movies in a dark room.
We look forward to hearing from you.
~ Samsung Specialist
I don’t recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality but in 3 months of use it stopped working it doesn't turn on
No, I would not recommend this to a friendBrand response from Samsung
Posted .AdamsR,
I'm sorry to hear of the issues you're having with The Freestyle not powering on. Please give us the opportunity to assist with this by calling us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Specialist
Best UHD Projector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Connects wirless to my speakers for a home theater experience
I would recommend this to a friendDefective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing broke after 14 days just shut off and would never turn back on
No, I would not recommend this to a friendBrand response from Samsung
Posted .KayleeB,
I'm sorry to hear of the issues you're having with The Freestyle not powering on. Please give us the opportunity to assist with this by calling us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Specialist
Quality is not as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not seeing good quality as expected! but for free style, I feel it as best for blackfriday deal
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mani,
It's unfortunate to hear you're not fully satisfied with The Freestyle. To ensure you've got the latest image enhancements, please first ensure your unit is running the most recent firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the image is still not to your liking, try adjusting Picture Mode, Contrast, Brightness, or Sharpness settings.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
Dynamic: Makes the picture brighter and clearer in bright viewing environments.
Standard: Is the default mode suitable for general viewing environments
Movie: Is suitable for watching Projector or movies in a dark room.
You can also manually fine tune your image under Expert Settings. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
If you’d like more assistance with settings, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Good only if it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is good. However, after couple times of usage, it didn’t turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .kiki,
It's unfortunate to hear of the issues you're having with The Freestyle not powering on. Please give us the opportunity to assist with this by calling us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Specialist
Over all experience is good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity is very good but lens cap missing in my order
I would recommend this to a friendBrand response from Samsung
Posted .Chandu,
We appreciate your feedback regarding parts missing from your Freestyle Projector. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions on the usage or setup of your Projector, please know we’re here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
fresstyje
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good bjvgngmghmghh,,,,,gh,mgh,gbfngmbmmhtyn b cbsdg
I would recommend this to a friendNot Worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was not what we expected. Horrible return process
No, I would not recommend this to a friendBrand response from Samsung
Posted .AACO,
I'm sorry to hear The Freestyle fell short of your expectations. You may want to consider providing feedback directly to the Best Buy store where you made your purchase. We hope your issue is resolved quickly.
Should you ever decide to give Samsung Products another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Samsung Projector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall projector is Ok , Apps are very slow & the text displayed on the screen is blurry
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sunny,
We appreciate your feedback on app responsiveness and Auto Focus functionality, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Freestyle Projector. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If you're still noticing blurring, please also check the following, which may further improve Auto Focus and Keystone Correction:
1. Remove the film covering the lens, as this can affect Auto Focus performance.
2. Position the device with the “Samsung” logo on the bottom of the unit.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist