Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 66 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 4K Ultra Short Throw Single Laser

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Difficult to manually adjust the picture on a screen, and throw distance was farther than I realized (making purchasing a console difficult). No regrets with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than I expected!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up because the position and elevation of the projector has to be just right... but the picture and sound quality is exceptional. I've had several different projectors in the past and none of them come close to the resolution and colors that this one produces.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Easy setup

    Rated 5 out of 5 stars

    Excellent!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! Great product!!! Very bright and ease of use

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kraju22,

      I'm very glad to hear that you're enjoying your new Premiere Projector with precise color accuracy, a super wide color gamut, and exceptional brightness on max 120” screen space. Using a laser light source, The Premiere offers a dramatic home cinema experience that will make you feel like you’re in a theater, without having to even leave your couch!

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Big screen

    Rated 5 out of 5 stars

    Movie loving

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this was probably my biggest buy i ever made but definitely the most use made my living room into theeater room and wow nothing like watching all my child hood movies again on the big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    Great concept but not there

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work in lit area like it says. I loved the idea of this projector and wanted it to replace a TV in a lit but not too bright area. Had to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Orlandosk2:

      Thank you for sharing your experience with the Single Laser Premiere Laser Projector and for the details which caused you to return your unit. The LSP7T is designed with 2200 lumens of brightness allowing you to catch details even in bright light. Different Picture Modes give you different levels of brightness. Choose from different modes by going to: Settings > Picture > Picture Mode and choose from Dynamic, Standard, Movie, or FilmMaker Mode.
      Dynamic Picture Mode is designed to make the picture brighter and clearer in bright viewing environments.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with issues, settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loved it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very impressive! Works great eith my samsung projector

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Happy with my purchase.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the projector for about a month, but truly love it. I found it very easy to set up and the picture is wonderful. I truly believe that this technology will probably replace flat screen TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of my favorite things in my house now!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JBM3:

      I am happy to hear that your new 120” Premiere Projector is one of your favorite things in your house! Get the same Smart services as a Samsung TV, including Bixby and Amazon Alexa voice assistants, all with the added bonus of instant-on. From YouTube to Netflix, Amazon Prime Video, Disney+ and more, stream what you like right out of the box. Project your favorite shows and movies straight from your phone with The Premiere.

      If you have any questions about features, settings, etc., Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Stop thinking and just buy it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know your sitting there deciding if you should spend more money on this luxury item then you did on your first car. Just do it, and buy the extended coverage plan. It’s worth it. Take movie night to the next level.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Had bad exp as the built in sound system didn’t wr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth for the price it is for. Instead the whole home theatre setup with good 5.1 or 7.1 speakers will cost less

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      venky,

      Thank you for sharing your review of The Premiere Projector. We value your feedback and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Impressive projector

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can support up to 120" screens. Great UST projector with lots of built in features like AppleTV and Netflix. Would recommend using with a ALR screen.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    GARBAGE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This projector is terrible and over price. Why you think there's no reviews on YouTube.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DeeCee,

      Thank you for sharing your thoughts on The Premiere Projector. So we can better understand the problems you are experiencing and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to hear from you!

      ~ Samsung Specialist Samsung

  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy to use, high picture quality

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, high picture quality. smooth and decent brightness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this projector! Was worried about spending this much but it was definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the projector the app features are awesome and it looks like a nice high end TV

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be stuck with a 4000 dollar projector that does not work. Best Buy wont help you replace it, and Samsung will make you send it for repair multiple times and wont replace it either. BAD PRODUCT BAD CUSTOMER SERVICE.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SamsungProjector:

      We appreciate you sharing your experience with your Samsung Premiere Single Laser Short Throw Projector. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Projector with a 2-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/SP-LSP7TFAXZA

      The 2-year manufacturer warranty is valid from the original date of purchase. We also guarantee 90 days from the date of repair. So, for example, your unit was serviced near the end of your warranty period, your projector would still be covered for 90 days for the same symptom.

      Please contact Samsung Customer Support by calling 1-800-SAMSUNG (ask for TVs / or press #2 in our touch-tone system) (available 8AM -12AM EST, 7 days a week) so we can gather further details of your previous repair service.

      In addition to calling in, you can also use LiveChat, Facebook, Twitter, or visit the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.

      We look forward to hearing from you.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Excellent Projector

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one pf the excellent projector. as it uses Tyson tech which makes it a leader in projectors world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome projector the image is clear in high definition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good short throw

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great projector, downside is you really notice poor resolution on older media.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Premier,

      Thank you for sharing your thoughts on the picture quality of your new Premiere Projector. If the picture you are seeing out-of-the-box is not to your liking, there are several picture settings you may want to try adjusting.

      You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
      1) Standard: Is the default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Is suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung projector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and great service thanks..... seek...

    I would recommend this to a friend