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Customer Ratings & Reviews

Model:
EP-P6300TBEGUS
SKU:
10733956
$54.99
Save $35
Comp. Value: $89.99

Customer reviews

Rating 4.3 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers appreciate the Wireless Charger Pad Trio for its fast charging speed, flawless overall performance, and device compatibility. Users find it easy to use and value its slick, compact design. While the product efficiently charges multiple items in one location and has a nice size, some customers have noted concerns about heat and tricky alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,341 reviews
  • Rated 1 out of 5 stars

    Not Fast Charging - only 9W output

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont understand why they would make a Trio charger but then make this only 9W output. Its not a fast wireless charger.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lousy product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not at all satisfied it takes to long to fully charge and you have to move your phone around a bit till it catches the right spot to charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would Not Charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this to work. I had three other people come over to my house to see if they could get it to work and to make sure it was not me and it would not charge. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pad didn't work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work. I took it out the box and the pad didn't work. It would light up and then nothing. The charger worked fine. I pulled ut up to different devices and it was perfect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Trio Charger Pad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger stopped 5 months after purchase. Would not recommend purchasing. Had to exchange thru Samsung. Not a good experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor charging quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor charging, you have the find the "sweet" spot for it to charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pad is really difficult to use. The watch does not lock in. The phone is very sketch. Do not but this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for purchasing Samsung Wireless Charger Pad Trio and leaving a review here. We sincerely apologize that your experience has been less than ideal. We at Samsung only want our customers' best welfare while using our products. Let me help. Sharing with you this handy link whenever you have issues charging your devices with your wireless charger:

      https://www.samsung.com/us/support/answer/ANS00047798/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144241575

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 1 out of 5 stars

    This Thing Does Not Charge My Note 20

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does not charge my Note 20, nor does it charge my buds or galaxy watch. try another option for wireless charging because this device does not work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucked

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucked it sucked it sucked.... ....... ...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't want to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a while to connect for some reason. It will start charging and then stop all of a sudden. I went back to a regular charger. I am not impressed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Shawna. I apologize that your experience with the Wireless Charger Trio was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product slow to charge and its actually discharging my smart watch maybe I got a defective product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    If you have a case it will not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not charge phone if it has any case on it. I will be returning product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work for Samsung Watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all Samsung devices, and this expensive charger DRAINS my watch battery instead of charging it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge took 3 plus hours to charge my samsung galaxy ultra 21 with 50 percent remaining the watch charger only charged once then never again

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Charged up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I charge my phone on it. It’s no good though. Would recommend 5/5 stars. You can probably pass on it though

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to leave this review. We appreciate the feedback. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Arrived Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive broken, doesn't work and the charger is not the right one for the product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow charge for Apple iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t charge that fast took a while to charge my IPhone. Returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow to charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took so much longer than I expected to fully charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I must have a dud.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 hours to charge a brand new phone??! And it doesn't charge earbuds either

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There!

      Thank you for bringing this to our attention. I see you have some concerns with your Samsung Wireless Charger Pad Trio. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Let me share with you these links on charging your Galaxy devices with Samsung wireless chargers:

      https://www.samsung.com/us/support/troubleshooting/TSG01001490/
      https://www.samsung.com/us/support/answer/ANS00047798/

      For additional assistance, I include the contact information for our Social Support team for immediate support.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference No.: 1144250666

      Thank you for choosing Samsung!

      -Remie Samsung

  • Rated 1 out of 5 stars

    Charger pad

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told it would work with my apple products. It did not..

    No, I would not recommend this to a friend