Customer Ratings & Reviews
- Model:
- EP-P6300TBEGUS
- SKU:
- 6435571
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Wireless Charger Pad Trio for its fast charging speed, flawless overall performance, and device compatibility. Users find it easy to use and value its slick, compact design. While the product efficiently charges multiple items in one location and has a nice size, some customers have noted concerns about heat and tricky alignment.
This summary was generated by AI based on customer reviews.
Samsung success!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the indicator lights, so you know you have your phone/buds in the right spot…watch spot is self evident. It did take a bit to learn the spot for the phone, but once you know it, we’ll, you know it. Charge overnight and ready for the next day. Great purchase!
I would recommend this to a friendJust work with samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough this charger to used with my samsung and my wifes iphone but doesn't work well with iphone
No, I would not recommend this to a friendCharger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was given as a gift and was very happy with the item.
I would recommend this to a friend- Cons mentioned:Heat dissipation
Fair product. Can overheat a phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for watches, but tends to heat up a phone. I wouldn't leave a phone on this overnight.
No, I would not recommend this to a friend Great purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, no buzzing or humming, the best buy expert was more than happy to explain the benefits of this model!
I would recommend this to a friendGood Charging station
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good but I didn’t use it as much as I thought I needed
I would recommend this to a friendGood for phones, not for watches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The good: It charges both of our phones without trouble. We just place them on top, and the charging begins, even through protective covers. The bad: It advertises that it charges watches. It doesn't. I've tried and tried, set the watch on, adjusted it, etc. The charging light shows, but later it starts blinking red, showing a malfunction. Fortunately I have my Samsung watch charger, but this does lie about that function.
I would recommend this to a friend- Pros mentioned:Device compatibility
Nice looking and sleek but not for Apple watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping this would work with my Apple Watch but it doesn’t. It works with any QI phone though.
I would recommend this to a friend Works great cors too short
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and would have given 5 starts if the cord was longer.
I would recommend this to a friendDecent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for my galaxy watch s24 ultra and my girlfriends 15 pro max, doesnt charge very fast and doesnt work for my girlfriends apple watch 9
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ScottT, thanks for taking the time out of your day to share your thoughts with us about your Samsung Wireless Charger Pad Trio. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would care to share any other feedback with us regarding your purchase or if you would like any further assistance, feel free to contact us at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra
- Pros mentioned:Device compatibility
Trio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the charging speeds was a lil bit faster but its good if u have more than one device
I would recommend this to a friend Samsung charger
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item. Charges efficiently and easy to store..
No, I would not recommend this to a friendCharging
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well easy to use just make sure your phone starts changing or you might wake up with no charge, might be my case as well
I would recommend this to a friendLove/Hate relationship
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a little issue, nothing major. I find myself having to adjust where I put it because of the case but other than that no issues
I would recommend this to a friend- Pros mentioned:Charging speed
Not a Fast Charger
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but it's not a fast charger, works great if you charging over night.
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly well - connects to my phone, watch and ear buds with ease. Absolutely love and recommend!
I would recommend this to a friendEasy Charging
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to have a more convenient way to charge all my devices. Love Samsung products.
I would recommend this to a friend10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger complies with everything but you have to read the instructions carefully
I would recommend this to a friend- Cons mentioned:Heat dissipation
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I choose samsung products over all else so I was so disappointed by this product. After 5 hours on the charging pad, my cell phone only got to 72% and was so hot. My samsung watch and samsung buds live were charged after longer than usual but the watch was so hot that I could not immediately wear it. Samsung products are usually very good so I was very surprised by that. It's possible I may just have had the misfortune of getting a bad device.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for bringing this to our attention. I see you have some concerns with the Wireless Charger Pad Trio. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are a few notes for wireless charging.
*Charging tests were conducted only with Samsung cases.
*Cases more than 3mm thick may cause wattage to drop and produce heat, resulting in longer charging times.
*Charging time may vary by charging conditions and case materials.
keep your Galaxy device at its normal operating temperature https://www.Samsung.com/us/support/answer/ANS00076952/
issues with Samsung wireless charging pad or stand http://www.Samsung.com/us/support/troubleshooting/TSG01001490/#phone-is-not-charging-with-wireless-charger
Product Warranty https://www.Samsung.com/us/support/warranty/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144507222
Have a great day.
^Charles
The Importance of Perfect Placement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If watch aligned PERFECTLY on the pad, it will slowly, ploddingly charge. If bumped, charging will cease. (That seems perhaps obvious, but it isn't obvious that placement might move by a fraction and cause it to cease charging.) It should be more forgiving.
No, I would not recommend this to a friend