Customer Ratings & Reviews
- Model:
- EP-P6300TBEGUS
- SKU:
- 6435571
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the Wireless Charger Pad Trio for its fast charging speed, flawless overall performance, and device compatibility. Users find it easy to use and value its slick, compact design. While the product efficiently charges multiple items in one location and has a nice size, some customers have noted concerns about heat and tricky alignment.
This summary was generated by AI based on customer reviews.
Will not work with Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with Otterbox Defender. Watch charger is too much trouble. Over priced!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for bringing this to our attention. I see you have some concerns with Samsung - Wireless Charger Pad Trio. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some details about wireless charging.
*Charging tests were conducted only with Samsung cases.
*Cases more than 3mm thick may cause wattage to drop and produce heat, resulting in longer charging times.
*Charging time may vary by charging conditions and case materials.
Wireless charging for your Galaxy devices: Prevent issues with wireless charging
https://www.samsung.com/us/support/answer/ANS00047798/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144301495
Have a great day.
^Charles
Charger
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not work for all mobile accessories. The team wasn't even sure.
No, I would not recommend this to a friendDoes not work with new warch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt work with the new watch so kind of pointless.
No, I would not recommend this to a friendGreat concept, but..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the idea of having one charger for all my phones and smart watch. However, this didn't charge any of them. Bith devices showed the initial charge sign, but by morning the charging had stopped. In fact, if lost charge on both devices. I jad to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Wireless Charger Pad Trio was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its handy but its so slow to charge my phone. I barley use it
No, I would not recommend this to a friendToo Finicky
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not charge my samsung watch unless it was placed in just the right spot and that spot didn't stay the sane. I never got a full charge with it
No, I would not recommend this to a friendgarbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very inconvenient, charges slowly, I do not recommend it to anyone
No, I would not recommend this to a friendCharger not Compatible with older devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well with charging older version watch. This was returned
No, I would not recommend this to a friendDo not purchase.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this and it does NOT charge my samsung galaxy s24 nor does it charge my google watch. Waste of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brittney, thanks for taking the time out of your day to share your thoughts with us about your Samsung Wireless Charger Pad Trio. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Wireless Charger Pad Trio, however, without having more information available and without being able to ask you any follow up questions to clarify what you have shared with us, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device at your leisure. Thank you for being a cherished Samsung customer. - Debra
It never aligns
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its alright when it works its pain to align would not recommend
No, I would not recommend this to a friendCharging brick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculous long to charge multiple items. Will be returning to store. Better off with 2 round indidual chargers.
No, I would not recommend this to a friendJunk purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to get the phone to charge on this device.. have to move the watch around a bit to get it to connect.. piece of junk but I didn't know that until it was too late to return it after 14 days.. it worked fine for the first week and now it's a piece of junk
No, I would not recommend this to a friendWon't fit Samsung Watch 5 Pro...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work with Watch 5 Pro when using D buckle band. You need to basically undo the entire band or flip it around which will lead to damaging the band over time. Bad design.
No, I would not recommend this to a friendTrio compatibility issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trio would not charge my 2 year old galaxy smart watch. Had to remove the case to charge my Galaxy S8+ phone
No, I would not recommend this to a friendTo slow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is not worth it it is to slow!!!!
No, I would not recommend this to a friendDud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, I was really excited to receive and start using this charger right away. Only to find that it was inoperable right out of the box. I'm not sure if I'll trust the reliability of any future wireless product from Best Buy.
No, I would not recommend this to a friendDoesnt work on new samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not charge our new samsung S21 galaxy phones. Poor quality. Not for newest phones i guess.
No, I would not recommend this to a friendPoorlu quality, returning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This barely works well. Using for Galaxy fold, has not charged in 2 days. Does not charge Samsung watches at all. Only seems to work well for Airpods only because can not see percentaged charged.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Meka!
Thank you for bringing this to our attention. I see you have some concerns with Wireless Charger Pad Trio for your Samsung Galaxy Fold. We sincerely apologize for what inconvenience this has caused you. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer. Let me share with you some quick tips: Here are some troubleshooting links if you are having issues with Samsung wireless charger:
https://www.samsung.com/us/support/troubleshooting/TSG01001490/
https://www.samsung.com/us/support/answer/ANS00047798/
For additional assistance, I include the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144250546
Thank you for choosing Samsung!
-Remie
Charging error
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like because I have ro move certain location to change my phone.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt work! I just bought it and charged it and it wont even charge my phone (1 thing)
No, I would not recommend this to a friend