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Customer Ratings & Reviews

Model:
EP-PG920IWUGUS
SKU:
5039045
Your price for this item is $35.99
Clearance
The comparable value price is $39.99

Customer reviews

Rating 4.2 out of 5 stars with 8667 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use and compatibility as major pros of the Wireless Charging Pad. Many also appreciate the size and design, while some note that the performance is good for the price. However, a common complaint centers around the placement and alignment sensitivity, with some users also experiencing issues with battery life and heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 8,667 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Works as advertised, but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, but slow. Easy to use. No problems with this.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Charging speed, Placement

    Rated 4 out of 5 stars

    Needs to be placed well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a bad solution, the phone needs to be placed just right on the pad. It's a little slower than the cable but overall a nice way to charge the phone. There is a spigen case and it doesn't interfere with the charging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Easy Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing.... I don't have to mess with plugging and unplugging my phone. Its not a fast charger but its good on the go to just lay on top and it starts to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Performance

    Rated 4 out of 5 stars

    Cool charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, works well. Could be better. Buy only when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, durable, easy to use, good price, great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome alternative to charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a LOT easier to have the wireless charger. I have the wireless next to the bed and the wall one downstairs. It is difficult to use the wireless charger and use your phone at the same time. Also having an otterbox case on the Note 5 - you have to make sure it's charging. Could be user error but the first night it didn't charge with the case on it.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Good, not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is sufficient. It charges, for most of the time. There have been multiple instances where my phone is charging as I go to sleep, and upon waking up, it's not charge while only having around a 70% charge. Google has not provided any concrete solutions. I got this item on sale which helped. Can't wait for Samsung to make improvements.

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 4 out of 5 stars

    Great charger for a Galaxy Note 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works well with my Samsung Galaxy Note 5 with an Otterbox Defender case on it, which is one of the heaviest cases in the Otterbox line. The only gripe I might have is that the charger is a little finicky about placement--you have to position the phone on the charger just right for it to start charging--but this is a very minor issue.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    great wireless charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 4 stars because the phone has to be centered to make connection and charge. Also had to buy another case because it would not work with my old protective case. Lastly no manually was included, had to look online to figure out what the led colors meant. But it does charge my phone rather well, and was cheaper than getting my charging port fixed!

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Neat way to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a neat way to charge your phone. I thought that they would be so convenient and easy to use, but we don't really use them that much. It seems to charge faster with just a cord plugged into the phone. Also, you kind of need to be careful that the phone is carefully lined up with the charging area or you may return to an uncharged phone!

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    osu61

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the fact that you don't have to plug the phone into recharge. It works pretty good. I do have a protective cover on the phone and I have to be careful on how I place it on the charger. As I have to make sure its placed correctly for it to charge. It might be slightly inconvenient but I still think its better then being tied down by a cord.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Works great, when it wants to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger works great when it wants to but there are times when you have to move the device around a few times for it to register. Other times I wake up in the morning and realize the pad stopped charging overnight for some apparent reason. All-in-all, I think its a great tool when charging your phone. Just wish it was more reliable at times.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The puck charges my Galaxy Note 5 quickly but it is not quite a 5 star item. The puck tends to stop charging when the phone does something (not sure what). I have placed my phone on it at night and in the morning, it is no longer charging. Also, the LED lights tend to be a bit bright and I would not recommend keeping it near where you sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Read the Fineprints ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless does not necessarily mean you can travel with the charger and no outlet to plug it into. The only wireless part is that you literally place your Samsung on the charger plate and it charges only if the charger is plugged into an outlet. It is a convenient charger for home and in the office but definitely not for traveling purposes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Thank YOU BestBuy for sending me this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the item is great, how I got it is a better story and one that is why I am a repeat BestBuy customer. I have bought a number of mobile devices from Best Buy, and I will continue to do so, why because they care about their mobile customers. I got an email a month or so about getting a mobile accessory for free, I looked at it and forgot about it. They resent the email, and I had time to look at it and respond. So I already have one of these wireless Samsung Chargers, but this gives me another one for my office desk, or somewhere else. It is not the fastest, but it works even with the Otterbox on my phone. While this a free gift from Best Buy it is a decent piece of equipment and well worth getting!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent charger. It doesn't take up a lot of space & easy to use. Plus no one else can use it so I don't have to worry about anyone taking my charger.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Design

    Rated 2 out of 5 stars

    Looks cool, not very practical.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although a bit pricey, it does look nice. The charger matches the phone (without a case) but the instructions say to unplug the charger when the phone is finished charging, just like you would if you just plugged the cable into your phone. I don't know if leaving the cable plugged into the charger will damage it, but if you're unplugging and plugging it back in whenever you need to charge your phone, you're basically paying $65 for nothing because you'd do that with your phone anyway. Other than the fact that it LOOKS cool, it's not very practical. Although it does still work if you have a case on your phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gadget out there. The only issue I have is that sometimes my phone will show charging when I place it on the product, but at some point during the night it stops charging. When I wake in the morning it is showing only 55% charged or some other %. This is a little frustrating. So I am very careful how I place the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Takes some getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first few days with this device was rough. It would constantly start blinking and not charging minutes after placing the phone down. Not sure if it was because we had them along heavily trafficked areas and the phones moved off of their target areas, but once we moved them to a place off the beaten path in the house, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Ok but outdated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Connects right away when the phone is placed on it. However, since Samsung now includes FAST wireless charging on their phones and this is NOT a fast wireless charger, it's outdated, just like most tech products after the first year.

    No, I would not recommend this to a friend