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Customer Ratings & Reviews

Your price for this item is $76.99

Customer reviews

Rating 4.5 out of 5 stars with 508 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are pleased with the ample storage space and ease of use offered by the 256GB iXpand Phone Drive Luxe. The drive's compatibility with both iPhone and Android devices, along with its convenient size and sleek design, are also frequently praised. While some users experienced issues with the accompanying app, the overall user experience appears positive. The dual USB-C and Lightning connectors are a significant advantage for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 508 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thumb drive and really didn’t expect much because of the price. After several uses I’m impressed with how good it actually works. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Cheaply made!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of it, and the portability however, this is a cheaply made product the second one six months, both both done because the lightning port of it broke off! 1st time okay maybe it’s me. Twice!! Its the product

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we are sorry to hear this and thank you for sharing your valuable feedback with us. We always advise users to keep the product safe with cap and cover, also suggest to use carefully while connecting to a computer or any host device. We will share this information with the concerned team as reviews and feedback help us to improve the service and product experience. SanDiskConnections

  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Too complicated to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iPad to take pictures off of it and to have a room on my iPad that doesn’t work for the new iPad. It’s very complicated to do it’s not like the lightning. The lightning is so easy to put into your phone or the old iPad and it downloads the pictures very fast and easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Really good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to save space and it meets expectations. I dont know what to put other than it works they didn’t reinvent the wheel

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to xfer media between my iPad and Samsung phones. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Didn't work on iPhone 13 Pro Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Photos and video backed up on the drive but.. can't view them on the app... so what's the point? I was hoping to backup other files like audio recordings and it's incapable of that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow transfer rate. Not what I expected. Had to change it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a older version of this product that would just freeze 5% into transfering photos. I thought upgrading would take care of the problem but it didnt. I had the same problem. I have about 10,000 photos on my phone. Maybe thats why it didnt want to work. But sadly me upgrading didnt fix my problem and i had to get a bigger icloud storage from apple

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Use usb c. Otherwise not worth the transfer!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was intended to transfer via the lightning cable. The software was very slow and the transfer was almost nonexistent due to it erroring out all the time. UPC connection works great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great product in theory, but it fails to deliver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with this product and its software. The app crashes when I upload more than 300 pictures at time. It’s extremely slow to load pictures. It’s excruciatingly painful waiting it to transfer, wait for it to fail, and have to repeat the process. As much as I dont want to use iCloud, it might be the more reliable way to save your info.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The required ap actually works

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to up load to an iPhone, that is my second biggest complaint about them. The first is the excessive and irrational, security measures on an iPhone. This solves the up load problem nicely.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy—it fills space on iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no purpose for buying this device since you are so limited in how you can access the data. THE WORST FEATURE IS THE LARGE AMOUNT OF DATA THE DRIVE WRITES ON TO YOUR DEVICE. Most people buy these to free up space on their iPhones—not to have 50 gigs of metadata added

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Money west

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought new one but after few month this not work or support and of my phone .

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are so sorry to hear about your experience. That's not the experience we want for our customers. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. SanDiskConnections

  • Rated 1 out of 5 stars

    Don’t waste your time.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    82$ wasted in vain, the all is not working, not able to transfer anything from iphone to this. Wanted to save icloud space by using this but product is not working.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about your experience. To use the drive effectively for transferring files, please ensure that the iCloud files you want to backup are downloaded and available locally on your iPhone.

      If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 2 out of 5 stars

    Expensive and flaky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very good, crashed my computer when copying data to the drive via usb c, plugged in to my iphone 13 pro and my ipad mini 5 and it also made those devices lock up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return issue

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and then tried to return it not opened, they wouldn’t let me return it because they said it was not a Best Buy product even though it was. In store customer service was great!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team at https://support-en.sandisk.com/app/askweb so that we can investigate the issue further and provide you an appropriate resolution or replacement if possible. SanDiskConnections

  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to work without throwing error codes continuously… never move any photos

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I dont know what to say!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making a backup from my phone to this device, I transferred it to the computer and emptied it. I didn't use it for a long time after that. Two days ago, when I plugged it into my phone to free the memory of the phone, I saw that its capacity was around 34GB. I don't understand how it happened. I don't know if it can be fixed or what should I do. It was 256GB when I bought it. Tomorrow I will go to best buy and consult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with iPads with USB C connections

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup/transfer files from my old iPad (lightning connector) to my new iPad (USB type C connector) but my iPad does not recognize the flash drive at all. I already had the software installed, so that’s not the issue. Obviously the type C side on the flash drive is not compatible with the iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with iphone 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says it doesnt work with iphone 15 despite having USB-C compatibility. Not worth what it costs for that reason, will be returning

    No, I would not recommend this to a friend