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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are pleased with the ample storage space and ease of use offered by the 256GB iXpand Phone Drive Luxe. The drive's compatibility with both iPhone and Android devices, along with its convenient size and sleek design, are also frequently praised. While some users experienced issues with the accompanying app, the overall user experience appears positive. The dual USB-C and Lightning connectors are a significant advantage for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 512 reviews
  • Rated 1 out of 5 stars

    Return issue

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and then tried to return it not opened, they wouldn’t let me return it because they said it was not a Best Buy product even though it was. In store customer service was great!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team at https://support-en.sandisk.com/app/askweb so that we can investigate the issue further and provide you an appropriate resolution or replacement if possible. SanDiskConnections

  • Rated 1 out of 5 stars

    Not compatible with iPads with USB C connections

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to backup/transfer files from my old iPad (lightning connector) to my new iPad (USB type C connector) but my iPad does not recognize the flash drive at all. I already had the software installed, so that’s not the issue. Obviously the type C side on the flash drive is not compatible with the iPad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible with iphone 15

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the title says it doesnt work with iphone 15 despite having USB-C compatibility. Not worth what it costs for that reason, will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SanDisk -256GB iphone drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one worked for 5 or 6 uses and failed. 2nd one worked for 1 use and failed. Geeksquad said it was an iPhone issue and could not remedy. Put all files on my laptop, so that I didn't lose them, but my iPhone still will not read it. I have not yet called Apple...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced item that couldn’t download more that 60 pix but is 250 plus gigs Returning it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Memory

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complicated to use won’t download pics and stops working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work with the iPhone 15, and so I have not been able to use it. I called SanDisk and was told they have no idea when they will issue a fix for that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flash Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this flash drive to transfer my photos better!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine with iPhone 8 when transferring 2000 pics. Took about 20 minutes and worked well. But with iPhone 11, I had problems with 9000 pics. Took hours and hours and did not complete. Surprised because app is nice and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much of a pain to use and totally awkward with respect to transferring files from a desktop that the dongle doesn't LIKE...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money on this.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed!! It would not download all my photos and videos. Expensive for an item that does not do as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It never upload the amout of puctures it kept shutting down and lost a bunch of pictures. Not worth the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sandisk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke the first day I used, it’s extremely sensitive and expensive don’t recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    good but not compatible with ipad mini 6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if a good product , but if you have ipad mini 6 dont buy it , is not compatible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scan disk flash drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug in snapped off after one day. i didn't even get to use it. Money down the drain.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Usb

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like this item. I thought it would be more user friendly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very bad quality sandisk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very bad quality, both of mine broke at the iphone insert part, very very bad. disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bum product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work. Looking for receipt to return. Disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweful do not recommend this to anyone. Product does not work correctly downloading

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage, Usb-c

    Rated 4 out of 5 stars

    Very good, with small asterisk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like it said it would, mostly. Used it to store and move copies from iPhone 12 (lightening) to tablet (USB C). Only issue was launcher software didn't work on tablet (also an Apple) so had to do that part manually. Was a small setback but if you're not sure how to do that, you might think it isn't going to work

    I would recommend this to a friend