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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 512 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are pleased with the ample storage space and ease of use offered by the 256GB iXpand Phone Drive Luxe. The drive's compatibility with both iPhone and Android devices, along with its convenient size and sleek design, are also frequently praised. While some users experienced issues with the accompanying app, the overall user experience appears positive. The dual USB-C and Lightning connectors are a significant advantage for many.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-512 of 512 reviews
  • Rated 5 out of 5 stars

    Totally Recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to transfer pictures from my old phone so I never lose them. It works perfectly and super easy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Style is stunning.. aerodynamics like nothing I've ever experienced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not working with iphone 15

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iphone 12 a couple of years ago. While iPhone 15 start using USB-C instead of lightning. I tried to connect this to my iPhone 15. It’s not recognizable. So this is no longer useful for me. Sad.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, Please be informed that the 2-in-1 flash drive for your iPhone and USB Type-C devices, including Android phones. You may get in touch with our support team directly to elaborate on the issue along with error screenshots and exact device details. You can open a support ticket at (https://support-en.wd.com/app/askweb). We will be happy to assist you. SanDiskConnections

  • Rated 5 out of 5 stars

    thumb drive for iphone transfers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    required an app download to my phone, but worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best accessorie

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new toy, excellent I have my pictures save, music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to back up your photos. Fast and easy.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to transfer pics or music from smart phone to computer or vice versa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need ext/adapter if using an Otterbox case.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review until I get an lightning port adapter. As is, the body of the Sandisk bottoms out on the Otterbox case so it isn't able to fully plug in. iPhone 13 Pro.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work and didn't say why

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using the drive, received error message "Unable to Complete Operation". No explanation, no user manual and no way to find customer support. You're on your own trying to figure out what to do next.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about your experience. The error message you have encountered can usually be resolved with troubleshooting. Our support team is available to assist you. Please visit https://support-en.sandisk.com/app/askweb for help. Thank you for your feedback. SanDiskConnections

  • Rated 1 out of 5 stars

    Sandisk doesn’t test their products before selling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased s sandisk memory chip a while ago. It doesn’t even fit usb slots, completely worthless, do not buy Sandisk products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap the tip broke into phone while I was pulling it out. Had to pay another 143. To get the charger plate replaces.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Macbook Pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work with MacBook Pro …………………………………………………….

    No, I would not recommend this to a friend