Customer Ratings & Reviews

I finally bought this fearing my 10-15 year old HDs were going to die on me and take precious family memories with them. I should have known when more often this would suddenly eject itself. But using it so little the thought slipped my mind. Not even 2 years in and this drive is dead. "Insert disk" error on several PCs and devices. Come to learn WD is now being sued because the failures are so common yet ignored by them. These are being heavily discount often. DO NOT fall for it, WD is offloading bad products.

My wife’s backup drive. We prefer to back important data up locally. This is a great amount of storage with USB-C speeds. I highly recommend it. It is also very compact and fits in the laptop case so she has it with her anytime she needs to use her laptop.

My only problem with this device was that the cable was way too short. The drive was fast but the cable is very short

Sandisk/Western Digital is aware of firmware problems with these drives yet they keep them on the market. Do some research, you WILL lose data if you buy this drive. At best, it'll randomly disconnect and reconnect, maybe causing some file corruption. At worst, I'll cause your whole computer to crash and shut down. Others are having the same experience. Manufacturer is in denial. These products should be pulled from the shelves.

This portable Drive isn’t bad is very light and easy to carry however it overheats really fast so be aware of this

It works very well but it apparently cannot be used for another android device after using it on a first android device without reformatting it. Not pleased about that!

Price match was easy. Item arrived 3 days late. Poor shipping; NO packing material in the box. Haven’t yet been able to use because of family issues. Will update once used.

It keeps my MacBook going fast even with all the apps I have for school. I would highly recommend!

Completely broke after only 1.5 years. There was no warning, no physical damage, nothing. I didn't even carry this with me anywhere. It was just plugged in on my home computer. Out of a sudden its stopped being recognized by any computer. The cable works. Absolute worthless. BestBuy refused to refund my money, since it is outside of the return window. Never did I have an external hard-drive stop working, especially after not even 2 years. I would not recommend this, unless you like loosing all your data. They should have refunded me, because this is unacceptable.

This drive is garbage due to it's Sandisk Unlocker program that is difficult to remove from the drive. It not only takes a lot of trial and error to get my computer to recognize it each time I plug it in, it also literally blocks access to my other drives on my computer. I'm using a 2 year old Dell, somewhat higher end laptop and I'm hardly an amateur when it comes to hardware. The portability function of this drive is also worthless because neither my work PC nor my other desktop will recognize this thing. Don't plan on taking this drive elsewhere if you plan on sharing files.

Gets very hot when using. It does work with IPad. Overall a good product but I do worry about for how long due to heating up.

It still works hence 2 stars, but larger capacity models have serious issues. Sandisk used to be a brand I trusted and Western Digital (who bought them) was in the past a reliable brand. I'm not sure what is happening with the quality of products now but I cannot recommend these brands' products anymore.

This is the best thing ever! Super fast and works both with Mac and the windows! Unbelievably easy to use and no software needed for install. Literally plug and play! Highly recommend this product!!

It’s light weight & runs pretty good. Easy to store.

Excellent drive, cord keeps falling out. I can easily carry several in my backpack and they don't get damaged.

DO NOT PURCHASE!!! Stopped working after 60 days. Have my entire trip’s photos on this external drive and I can’t retrieve them.

Purchased it to store photos. Read and writing speed is not bad. Comes with a USB-C to USB-A adapter which is really useful. Works with iPad, PC and Mac without any driver.

Decent. Good price. Average quality. Nothing special.

Very compact, a bit pricey if you pay full price; but these are usually on sale quite often.

Returned it within a few days as it got really hot (almost to hot to hold after use). While it was extremely fast, I was not willing to chance the high temps/heat of the device. Sets up easily.