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Customer reviews

Rating 4.8 out of 5 stars with 2438 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,438 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a bout a month ago. I didn't notice any fault. It is fast and in good quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Computer backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer in to help solve photo problem and I ended up buying external disc. The Geek individual recommended I CLEAN computer and backup files. I believe they forgot to back it up because I do not have my original apple softwares, no email, not able to load photos from other app, lost some documents, etc. It is a mess, my computer does not function the same as it did and the programs/software they loaded is out of date and it just NOT my original system. Jared Phelps gave me his email to contact him if I had problems and I have emailed him 3 times and he has not responded and this has been over several weeks. I need an appointment to get this resolved. I believe the GEEK SQUAD achanged/ruined my computer systems and DID NOT BACK IT UP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best for my photos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data copy speed is just amazing! Can’t believe I can edit pictures directly from this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2TB External USB SSD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this device to back up photos on extended vacation. Device performed as expected but the pricing was a bit high for the performance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Photo Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, convenient and easy to use. I use it to back up all my photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent disk .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with my MacBook. Very speedy backup. Glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable, Durable, Plentiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage in a compact, durable shell. Worth every penny.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashed on me twice! Buy Samsung SSD instead!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed on me twice! I've never had an SSD crash on me. Let alone twice! That's unheard of. These San Disk SSDs are complete garbage. And the Best Buy Total Tech program is completely worthless because Best Buy wouldn't even give me instore credit despite the insane amount of money I spend with them. Never buying San Disk again. Samsung only!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would recommend you to get in touch with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Apple’s Time Machine. Make sure to format to APFS.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Corupted files

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept saying corupted files. Yhank goodness it was only a weeks worth of work lost and i had a back up the other stuff.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. I own about 20 hard drives, and this one seemed like a good deal. After adding tons of personal files to it, it will now not register, at all, on any computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and fast. Works well with video editing software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for son, needs more space on gamer laptop

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m at lost

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ipad and macbook is not detecting the device at all. I have tried multiple usb-c wires and nothing works.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. This issue could be related to wrong file format. We recommend you to try reformatting the drive in exFAT file format using your Mac computer to resolve the issue. Please note that, reformatting is a data-destructive process. Do ensure backing up your data before reformatting the drive.

      You may follow the article below with step-by-step instructions on how to reformat the drive:

      https://support-en.sandisk.com/app/answers/detailweb/a_id/20821

      If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 1 out of 5 stars

    Not the best buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after having for a year. I can’t get any information off of my hard drive.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about your experience. Data loss is frustrating and we would like to help. Please contact our support team(https://support-en.sandisk.com/app/askweb) for assistance with troubleshooting or exploring warranty options. Thank you for your feedback. SanDiskConnections

  • Rated 1 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not good for me, several of my drawings made with Autocad blocked me, I had to call customer support and they could not help me, they told me to return it, I did it and changed it for another and the same, more files blocked, it works ;o I saved everything and the next day when I was going to open it, it said "invalid file"

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about your experience. This is not typical of our support and we are concerned about this. Since you are facing issues while using this SSD, I would request you to contact us directly so that we can help you to make sure the issue is addressed to your satisfaction and the expected service is delivered at the earliest. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at https://www.westerndigital.com/support/international-phone-numbers and we will assist you towards the best possible resolution. SanDiskConnections

  • Rated 1 out of 5 stars

    yesyesdee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    up and ran off with without me. but it was still solid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MAHENDRAKUMAR PATEL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i not recived my order. and i stuck in order i lost my 115$ reward. we have a very bed experience.to best bay 18 day to i mantaly upsets. how i can give a good review.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are truly sorry for the inconvenience and the frustration caused. If you are experiencing specific issues with the drive, please reach out to our technical support team(https://support-en.sandisk.com/app/askweb). SanDiskConnections

  • Rated 1 out of 5 stars

    dont buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the games was puit on it dont work propertly. when i using it the game cracket a lot.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Jaime, we are sorry to hear that. This could be related to the file format or compatibility of the drive with the host device. We want to let you know that, we are here to help you with any product related issue you are facing. We would request you to kindly reach our technical support team via email/call/chat using this link so we can assist you further: https://support-en.sandisk.com/app/askweb . SanDiskConnections

  • Rated 2 out of 5 stars

    Can't recommend.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend due to recent quality issues. Google quality issues with this Item.

    No, I would not recommend this to a friend