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Customer reviews

Rating 4.8 out of 5 stars with 2438 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,438 of 2,438 reviews
  • Rated 1 out of 5 stars

    You WILL lose your data

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SanDisk extremes (circal 2023) are no longer reliable. When they get about 1/2-full, they fail completely, with no chance of recovery. Search for "Sandisk extreme defect" and you'll find lots of stories about this, for example: https://www.theverge.com/22291828/sandisk-extreme-pro-portable-my-passport-failure-continued WD offers a firmware update, but your data is gone for good: https://www.theverge.com/22291828/sandisk-extreme-pro-portable-my-passport-failure-continued

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely low transfer speeds.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose to buy this SSD over some of the competitors because I liked the way it looked and I am a photographer, so I trust Sandisk SD Cards. I do regret it though. I am using this just to transfer exported photo and video files between devices and as a backup. The FIrst few times it worked well and the transfer speeds were fast. But out of nowhere after a few uses, the highest speed I can get while transferring is about 20 mbp/s. Sometimes it stops transferring all together. It tends to throttle between 5mbp/s and 20. Tried doing some research online and some people have had this problem but still have not found a solution. Hopefully, bestbuy lets me return this for a Samsung SSD.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Drive will fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do some research on this line of ssd before purchasing. SanDisk knows these are flawed and there is no real way to fix them. I purchased one because it looks like a great deal but after losing important data and currently going through my second round of warranty replacements I advise you to look at alternative options to this one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't trust your photos with these.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just not well-made. I did my research and thought it would be a reliable product, but mine failed in about seven weeks of minimal (less than weekly) backups of my Lightroom library. Looking around, they are getting a lot of other one-star ratings for failure. Definitely not what you want in a drive that is supposed to backup important files. Or anything for that matter.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!! MASSSIVE DATA LOSS ISSUE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a massive issue in these deives causing them to fully fail and lose data that WD refuses to acknowledge. I took this drive to a data recovery center and the guy laughed and said he was so sorry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too expensive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive to buy this external drive..not worth the money for 2 TB and still slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fails to store data (what it is meant for)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stored files on this drive as usual. The next day I opened the drive. My client's video files are gone. I thought it was my mistake and tried again. It FAILED AGAIN. It is so frustrating to me as I brought a couple of these and it is past the return window. Just stay away from SanDisk drives.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 6 weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to imagine this gets so many stars. Mine stopped working after 6 weeks and the number of forum posts that describe the same issue are numerous. My mac simply does not recognize it anymore. All data lost.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. Please submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    POOR QUALITY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through 2 of these (2TB) and had the same problem with the computer not being able to recognize the drive. Every time it was plugged in, it would ask to be formatted - which erases everything on the drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Another DEAD SanDisk, believe the reviews!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great until one day you plug it in and it is unreadable. I used it for off line storage, rarely connected, lightly used, kept inside. I'll NEVER buy another SanDisk product. Ask me if I think you should...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason these are so cheap is because there is a firmware issue that deletes files. Google Sandisk 2TB SSD Issues for a multitude of reported issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ProSumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both drives failed. Seeking RMA / refund. I have never had this happen in over 20 years of handling dozens of drives.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    kernel panic beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this drive cause kernel panic on mac mini m1 if it is left plugged during boot. it seems the 1TB does not cause this issue, only 2TB from my own testing.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    You WILL lose all your data.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously folks, do a modicum of research... these are a disaster waiting to happen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    THIS COMPANY SUCKS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are literally being sued currently for these drives wiping data. It’s a shame these are even still on sale. STAY AWAY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think Twice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine died with in 48 hours of setting it Not sure what I lost but it was 1.7tb of pics and files

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost EVERYTHING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed everything properly only to lose all of my files in a matter of 3 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It can't fit 731 GB of images into this 2TB drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't fit my 731 GB of images into this 2TB drive. This is ridiculous!

    No, I would not recommend this to a friend