Customer Ratings & Reviews
- Model:
- SDSSDE61-2T00-G25
- SKU:
- 6427551
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Extreme Portable 2TB External USB-C NVMe SSD as highly portable and appreciate its excellent overall performance and compact size. The generous storage capacity is also frequently praised. While some users noted that the drive can get warm during extended use and that the included cable is short, these concerns are less prevalent than positive feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working perfectly and enjoyed the sale On it
I would recommend this to a friend - Pros mentioned:Speed
Fast and clean!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast af and clean! Highly recommend for any storage!
I would recommend this to a friend - Pros mentioned:Overall performance
Best thing ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best purchases in a long time. I love it!!!
I would recommend this to a friend DON'T BUY!!! Files just disappear!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these and both suffer from the same issue, after I fill the drives up if I try to transfer the files to another computer I repeatedly get error messages until the files just disappear. The drive says the space is being used but I can't see the files. This is a known issue that has been well documented online and SanDisk doesn't seem to be doing anything about it. I bought my drives at BBuy but just wanted to warn people.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Dave,
We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
self ejects after 30min
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't know why but if i just plug it in my m1 macbook air after about 30min the drive ejects itself. i had to buy another usb cable and it never happened again.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Don't Buy it. Plain and simple.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before BestBuy offers you something at a discounted price and say that this goes great with this or people also buy this... Check the reviews on the product first. There is sooooooo many problems with this Sandisk Extreme Portable 2TB SSD. My Problem is I opened it up, took everything out of the box and threw the box away thinking that It was going to work... because Sandisk has always been a great brand. So Now, I'm out of $200 because I didn't do my research on something that their website was trying to upsell me on. It's literally a useless piece of crap. I literally paid $200 for a paperweight.
No, I would not recommend this to a friendNot reliable.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These 2Tb SSDHDs have known problems that the manufacturer is aware of and chooses to ignore while providing firmware updates for the 4Tb models. Selling these at a discount given the known problems is irresponsible, at best. Dp not buy this product. Find a similar product yhat actually has manufacturer's support. Zero stars is not an option so ot gets one star.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear about your dissatisfaction with the 2TB SSD. We understand your concern and take your feedback seriously. Firmware updates are released based on specific product needs, and we regret that your experience has not met expectations. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you.
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for the camera that I bought it for.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi Courtney,
Card compatibility can vary depending on your camera model. We recommend checking with the camera manufacturer for compatibility before making a purchase. You may also connect with our technical support team at: https://support-en.sandisk.com/app/askweb so we can assist you with the best compatible product for your host device.
Was not what i expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a reader to transfer pictures from iPad or iPhone to scan disk extreme
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, We apologize for any inconvenience caused. We suggest that you contact our support team directly to provide more details about the problem you are experiencing with the drive, along with error screenshots. To open a support ticket, please visit our website at (https://support-en.wd.com/app/askweb).
I’ll Never Buy Anything on Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im very disappointed and sad, because I paid for this item I really need, the thing it’s Best Buy played with me, first I bought a lower price the listed and then the item never arrived to my hands , when I make a reclaim they cancelled the order and made me a full refund, now the item it’s a higher price . It’s a too bad game from them.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this device 3 months ago and out of nowhere my computer stopped recognizing it. Ive only used it about 5 times to back my pictures up on. Ive used cheaper hard drives and they have worked much better and longer than this one. Do not purchase.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We're sorry to hear about your experience with the drive. If you are experiencing specific issues with the drive, please reach out to our technical support team(https://support-en.sandisk.com/app/askweb).
- Pros mentioned:Speed
Cannot Believe How Slow an SSD drive Is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed with my portable SSD device ... for one simple reason ... I had previously installed a SSD for Drive :/C and when I tried backing it up onto my Extreme Portable 2TB Drive ... it took me 5 hours at best, whereas when I backed up the same exact data on my external Passport (rotary) drive, that backup took only 4 hours. I spoke with BestBuy and Geek Squad reps and none of them were able to correct my situation ... I am seriously thinking of returning it ... what I thought would be a time saver, turned out to be a drain on my time disproportionately. So disappointing! If anyone can help to fix my problem, I 'm sure you know how to reach me.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not compatible with Ps5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to add extra storage to my ps5 but it was not working so I had to return it.
I would recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused. If you had not returned the drive and contacted our support team, we would get this investigated to provide with an appropriate resolution. However, if you require any assistance regarding SanDisk® products, please reach out to our support team available at https://www.westerndigital.com/en-in/support/international-phone-numbers.
- Pros mentioned:Portability
Dont let the size fool u
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its super cute and so adorable. Its portable and easy to store and use
I would recommend this to a friend Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes its not even decting in my system so it was really hard for me to use the ssd.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
- Cons mentioned:Cable length
Does its job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cord could be longer, other than that it serves its purpose
I would recommend this to a friend Does not do what it claims.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this zero if I could. I have tried to reformat this SSD to MAC OS Extended (Journaled) from Big Sur on iMac and from Catalina on MBP several times. I know how to do it. My Samsung T5 reformatted just fine. Every time it switches to APFS case-sensitive. It looks like SSD Has OS Ext when I select dis for time-machine, but when I launch TM it switches back to APFS (case sensitive). Apple tells it should work. About 4 hours today on the iMac (2020) and MBP (2019). SanDisk does not have customer support on Saturday and Sunday. I am returning and buying a Samsung T5 (it's so fast). But I use two external drives for backups. Even th HHD (though slow) work better.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
SanDisk Extreme SSD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SSD drive wasn't recognized by my iPad Pro so I returned it. I later found out that by installing the security app it locks out use on an iPad. I purchased the Extreme Pro SSD drive, it didn't offer the security app and viola! It worked.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience. Please allow us to inform you that the SanDisk Extreme Portable SSD is not tested for the use on iPad Pro. We have only tested the drive on Windows and Mac computers. Please be informed that the drive may work on the iPad and may not work.
- Pros mentioned:Storage capacity
Bought for my tesla model 3
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chepaer options available and with more terabytes.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for your feedback ! While there are cheaper options available, SanDisk products are designed for reliability and long-term performance. If you have any concerns or need assistance, please reach us at: https://support-en.sandisk.com/app/askweb
Defective drive, poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive did not fully accept data transfer. Called SanDisk which is now owned by Western Digital, they sent me a RMA, which I used on 6/29, they received it 7/5, today is 7/21, they still have not send out a replacement. Why did I buy this second external drive and have been without for almost 1 month !
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear about your experience. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience. This is not typical of our support and we are concerned about this. We would request you to contact us directly so that we can help you to make sure the issue is addressed to your satisfaction and the expected service is delivered at the earliest. SanDisk® stands behind its commitment to quality and warranty on its products. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.