Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99
Save $160
Comp. Value: $459.99

Customer reviews

Rating 4.8 out of 5 stars with 2444 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the Extreme Portable 2TB External USB-C NVMe SSD for its speed and portability, especially considering its large storage capacity. The overall performance and compact size are also appreciated by users. While the drive is praised for its many features, some customers have noted concerns about heat dissipation, cable length, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 35 reviews
  • Pros mentioned:
    Speed, Storage capacity

    Rated 3 out of 5 stars

    Good but may not last

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and has lots of storage. But quality in question. My first one died and Sandisk replaced it under warranty. So back up your files!

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all the SanDisk® products are manufactured on the strong hardware to sustain daily usages and we recommend to backup file on multiple storage device or computer. If you require any assistance, please reach out to our support available at https://www.westerndigital.com/en-in/support/international-phone-numbers. SanDiskConnections

  • Rated 3 out of 5 stars

    Not sure about this

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace a very old external hard drive. Geek Squad transferred the old content but it could not be access by my newer laptop. I have an appointment today at the store and will be bringing 2 bags of equipment. One bag of equipment shown below. I think this little external 2T drive is probably good but can't tell yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Corrupted Files?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to backup my internal hard drive twice since the first time the SanDisk thought it was full. When I called SanDisk, they said there must have been some corruption so I had to reformat and redo the backup. Never had that experience with other external drives.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We thank you for taking our time to post this review and we apologize for the inconvenience this has caused. If you require any assistance regarding SanDisk® product in future, please feel free to contact our support available at https://www.westerndigital.com/support/international-phone-numbers. SanDiskConnections

  • Rated 3 out of 5 stars

    ok for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow while copying photos to the USB from the PCs

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability, Storage capacity

    Rated 3 out of 5 stars

    Great drive with one minor issue

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this SSD has been OK at best. It’s great that it’s a sleek and small with a decent amount of storage, but I keep having issues with it showing up on my Mac. I plug the SSD into my PC and the drive is recognized just fine, but plugged into my Mac, can’t be recognized. I have to then plug it into my pc and run a diagnostic on it to fix it and then it works on my Mac. A bit annoying, but that’s my only issue with it. That inconvenience is what drove me to mark this as 3 stars. Otherwise the drive works well and is useful in the exact way I need it, to provide extra storage to my 500gb Mac and be lightweight, sleek, and easily stored into my travel gear.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended took lil longer for downloads than i expected. Seems sturdy and reliable so far

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thanks for your feedback! We're glad to hear it's working well and feels sturdy. Download speeds can vary by host device performance and file size, but we appreciate your positive review. If you need any product-related assistance, feel free to reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    Only a couple weeks in and starting to worry.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for storing my lightroom catalogs and raw files while in the field. It is plenty fast to work directly off the drive when connected to my laptop. This week I keep getting the disconnect/reconnect chime on my laptop constantly and a pop up notification that the drive may have errors. I freaked out and hooked it up to my desktop using a different cable and backed up the 1tb of data written to the drive already while updating everything I could and restarting my laptop trying to rule out if the drive, cable, or laptop was the issue. My desktop performed an error check and found zero issues. I worry now about the longevity of this drive.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this MP3 Player. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you. SanDiskConnections

  • Rated 3 out of 5 stars

    Storage at a price !!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended , wasn’t plug and play had to unlock it and it doesn’t save had to keep unlocking every use , very annoying !!!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the inconvenience caused to you. This is a simple plug and play drive and should not require unlocking each time unless password encryption is enabled. If it keeps prompting to unlock or isn't saving data properly, please contact us at: https://support-en.sandisk.com/app/askweb so we can help troubleshoot the issue. SanDiskConnections

  • Pros mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    It's kind of slow for an SSD. It's what I needed.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this SanDisk portable SSD isn't all that fast compared to current generation SSD, it's meeting my present needs. A 2TB portable drive in the $100 range is plenty to archive downloads and documents that were filling up my laptop internal storage. It was easy to encrypt the data in case of loss. If you need more speed, a much faster version is available at a premium price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    you need a better cable for fast speeds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was very disappinted with this ssd, the speeds were nothing like promised on the packaging. I was going to return it until i swapped our the included cable with a faster one and then saw the transfer speeds that were promised. Kind of riduculous that you need a different cable when paying top dollar for this ssd…

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience this has caused. We totally regret to hear about your experience. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Pros mentioned:
    Size, Speed

    Rated 3 out of 5 stars

    Convenient, but Average

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and rugged. The read/write speeds are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    No instructions

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt a mighty little unit and I’m sure we will be satisfied once we figure it out. But there were no instructions at all on how to use it, and even their website has nothing. I want to use it as a total system backup for a windows laptop, and I’m still not sure how to do that. I’m not a techie, so it’s pretty frustrating.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please be informed that all our external storage devices including the SSD Drives are simple plug and play storage devices which you can connect to your computers using its USB Type-C/A ports. If you require any further assistance, please reach out to our support team available at https://www.westerndigital.com/en-in/support/international-phone-numbers. SanDiskConnections

  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Ok but sllloooowwww.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept but when saving a file to this drive, it takes forever. I click "save" and the program doesn't respond for up to 30 seconds. Great portability and it takes up little space, but I wouldn't buy again. Note: I did reformat to NTFS and it helped *a little*.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Won't stay awake

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase in a year of this device for Windows 10 machines. It works well, but with some caveats: (1) It falls asleep after about 15 seconds if not being actively used; when accessed after falling asleep, it takes 10-15 seconds to wake up, (2) Because of the preceding point, it's not a good device to leave connected to the computer continuously, (3) I have NEVER gotten even close to the transfer speeds mentioned, even on high-end late-model USB 3.x Windows machines, and (4) The device stalled randomly on my Windows 10 machines until I turned off indexing on it and instructed the Recycle Bin to delete files from this device immediately upon deletion (instead of allowing deleted files to accumulate in an on-device Recycle Bin).

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 3 out of 5 stars

    Overall fast

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast. My only problem is that i have to connect it to my computer a few times before it actually connects

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Gets too hot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets pretty hot for few minutes of usage. Price was good as I got it on a deal

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can only get 450mbps max, not 1,050 as advertised.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertised as up to 1050mbps. On usb C nor 3.2 can i get over 450. I mean, thats plenty, but not advertised. Theres also the threat of failure, as Sandisk has responded to yet offered no fix or refund. Potential for all 2tb of your data to disappear overnight. No refund, no firmware fix, nothing yet. Potential risk, but this isnt a backup drive, everything i keep on it is replaceable or backed up separately.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but some read speed issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a dj and producer and have always used these to run traktor for djing and logic for producing and i used to be able to run everything smoothly but recently problems have happened where traktor will lag and skip in LIVE SITUATIONS and logic wont be able to play an entire project through without starting from the beginning because of the hard drive not keeping up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It's fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine It's fine It's fine It's fine It's fine It's fine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sandisk ssd

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for external ssd storage although I had issues with ssd corrupting data if you use this for important wok file beware of this issue because you

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for your feedback. We are glad that, you found value in the SSD, but we are sorry to hear about the data corruption issue. We recommend keeping backups of important files and ensuring the drive's firmware is up to date. If the issue persists, please get in touch with our support team for assistance. SanDiskConnections