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Customer Ratings & Reviews

Your price for this item is $454.99

Customer reviews

Rating 4.6 out of 5 stars with 527 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the Extreme Portable 4TB External USB-C NVMe SSD's speed, overall performance, portability, and substantial storage capacity. The device's compact size and lightweight design are also well-received. However, some customers have expressed concerns regarding heat dissipation during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 527 reviews
  • Rated 1 out of 5 stars

    DO NOT BUY IN 2023

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware, this 4TB SSD is prone to corrupt out of the blue and become unmountable. It would disconnect randomly while the mac was on standby and then the files would be corrupted after. Went through 3 rounds of severe data loss with no backups as the backup was also on a sandisk that corrupted. Extremely disappointed in the brand after being a WD user. This product is should be recalled

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 2TB ScanDisk SSD, which worked well after one year of use. Purchased this 4TB ScanDisk SSD on 12/31/22, and it crashed the first time on 2/28/23, and now again on 4/19/23; lost all of it’s data both times. I have lost tons of GoPro volleyball videos that were taken for my daughter’s college recruiting efforts. I DO NOT RECOMMEND THIS PRODUCT!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always has corrupt files and to repair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better very disappointed. I would never recommend this external hard drive

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We regret to hear about your experience. We would recommend you to contact our support team so that we can investigate the issue and assist you further. Please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 3 out of 5 stars

    SanDisk - Extreme Portable 4TB External USB-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this 4TB External USB but latest article about the failure of this drive is disapointing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SanDisk Pro keeps abruptly failing. The drive will unmount and you will not be able to get it to mount again, despite showing up in Disk Utility. You can sometimes recover it using DiskDrill's filesystem rebuild, but occasionally that does nothing. It persists with any filesystem type. This happened just days after using it. Search it online and you will see how common this issue is...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Major Failure/Defective rip off

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly has wiped my data 4 different times this is uncalled for I have read multiple reviews on this product as well this is a defective item there are class action lawsuits being pursued on this issue as well I want a full refund have been trying to get a full refund for the past 2 months and still nothing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful with this product, don’t keep importan data because is very unstable, sometimes disconnects without any reason , I have some friend who had lose data and not able to recover anything with this drive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine only lasted a year. Now I can’t write anything to it.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your experience with the drive. This is not the experience we aim to provide. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. SanDiskConnections

  • Rated 1 out of 5 stars

    Worst ssd

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst ssd I’ve ever had to deal with. If you are a Mac user, don’t purchase this trash ssd. It’s not compatible. Randomly deletes data and unmounts itself. You can’t re mount it no matter what without reformatting and losing all your data. I thought I had a defect but the second replacement has the same issues. This is not Mac compatible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty, do not purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. Device will fail and you may loose date. Luckily I was able to return within my purchase window. The device will unmount or eject automatically and at random making it difficult to depend upon. If device is being accessed during this period, you may loose data.

    No, I would not recommend this to a friend
    • Brand response from Sandisk Pro Team
      Posted .

      We sincerely apologize for the inconvenience this has caused. Please allow us to inform you that as you have returned the drive to the place of purchase this issue could also be resolved by our support team available at https://support-en.wd.com/app/askweb. This way we would have tried to investigate the issue and help you in a proper manner. sandisk_pro

  • Rated 1 out of 5 stars

    GARBAGE - JUNK!!!! AVOID

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there was negative stars that's what this would get along with Sandisk. Bought these 4 months ago and they started failing to mount. Of course there is no support in store and the RMA process from Sandisk has been proving to be a nightmare of no responses and "under review" for who knows how long. I really loved this products of this brand but lately it has gone down hill. Junk Junk Junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase made me realize how horrible customer service is at Beat Buy. They don’t honor price match. I found this $60 cheaper on Amazon and they would honor it. They are horrible. Cheaper for you to get these from Amazon.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about your experience with the retailer. Price matching policies are determined by Best Buy, and we recommend reaching out to them directly for clarification. If you have any concerns about your SanDisk product, please contact our support team for assistance. Thank you for your feedback. SanDiskConnections

  • Rated 1 out of 5 stars

    DON'T BUY!! FAILED AFTER ONLY 36 DAYS!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item 36 days ago... item has failed and I lost about 3T worth of work. Best Buy doesn't take returns after 15 days and Western Digital (who own SanDisk) only warranties their product for 30 days. Now I see why. $330 down the drain!! DON'T BUY!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Constant Formatting

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately approximately every 3 months this ssd gives me no option but to format it. Literally doesn’t give me any choice just gives me warning and that no drive or days is found and format button.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple doesn't like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive but Apple TimeMachine doesn't like it. My mac runs backups fine on other drives, but it rarely works on this one without locking it up. Disk Doctor says it's ok but it's not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Better get protection on it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and exchanged twice and worked for a bit but then began deleting files automatically. And I upgraded from the lower model for the best experience and this happened twice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    SSD Delight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so could download more than 20 years of data (primarily photos) stored on old hard drives. It’s been a pleasure and highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was advertised and we were told by staff (we double checked before purchase) that this would work with a PlayStation 5 and it does not, making it completely unnecessary. Unfortunately, my husband is a truck driver and didn’t find out until after he’d left for the month, so we were unable to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fantastic hard drive. It’s rugged design makes you feel at ease when you move it around

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps deleting itself, it’s happened twice now. Not happy with my purchase and would return if I could.

    No, I would not recommend this to a friend