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Customer Ratings & Reviews

Your price for this item is $423.99
The comparable value price is $454.99

Customer reviews

Rating 4.6 out of 5 stars with 589 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the Extreme Portable 4TB External USB-C NVMe SSD for its speed, overall performance, and portability. The device's substantial storage capacity and compact size are also appreciated. However, some customers have expressed concerns about heat dissipation during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 589 reviews
  • Rated 5 out of 5 stars

    Nice, compact, lots of space. Easy to use. Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, compact, lots of space. Easy to use. Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for storage capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SanDisk 4TB external SSD gets very hot to the touch. From the MacOS side, EXFAT format is relatively slow, file indexing takes longer then on spinning platter external HDDs, and has so far resulted in two file table errors that required reformatting the SSD. So recommend formatting as Mac OS Extended. APFS is another and newer format option, although will not support Mac's Time Machine backup. Works well as a portable/travel ready backup.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good SSD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and awesome speed with this SSD. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible finally storage at the max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect. the best portable hard drive/ backup I've used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4TB SSD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact fast and with lots of space. Easy to encrypt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ScanDisk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size, perfect for carrying in my backpack.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get Very Hot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because of the great deal. After using for the first time, it just got very hot during writing and reading data. It will probably break sooner if the heat is too much from using. Not recommend to buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works and performs great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and performs great... no issues, will my many more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome portable storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome storage very compact and light and files load up very quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sandisk Extreme Portable eSSD is not worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sandish Extreme Portable eHDD is not very responsive. I am not happy with the speed even though it is SSD. Will evaluate as I use and see. Online reviews were not encouraging.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. Please feel free to submit a support ticket at https://support-en.wd.com/app/askweb in case you face any issues with our SanDisk Extreme Portable SSD so that our support team can investigate the case and assist you further. SanDiskConnections

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product with great quality. I am happy with the pruchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SanDisk failure. Dead drive and lost files.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive became unreadable on my Macbook months ago. It wouldn't load. Sandisk provided a firmware update to correct the problem, but it has a note: "Critical: Ensure to create and verify a backup of all critical data to another location or device before updating the firmware on any drive. " How does one back up the disk before updating, and how does one update the disk if you can't load it on a Mac? The update that SanDisk provided must be implemented using a PC, specifically "on a Windows 10 or 11 computer". How does that work? You bother your friends with a PC or go to a tech support station at Best Buy or elsewhere to do this, costing money, and perhaps losing some files. I can go on or you can read the Ars Technica article: "SanDisk's Silence Deafens as High-Profile Users Say Extreme SSDs Still Broken"

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Sandisk is junk now!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have spent thousands on Sandisk and been loyal customers of their memory cards and drives until now. They knew these had probelms and continued selling them. The first one i received didnt work frim the beginning. They sent a replacement and I uploaded almost 4tb of my kids’ pictures and other things and it has sat on a shelf for months until i needed to access the pictures only to find it doesnt work!! Dont use this to backup anything important.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience you've experienced with our product. We deeply value your loyalty to SanDisk and regret that we didn’t meet your expectations this time. We understand how disappointing this must be, especially given the importance of your stored data.

      To assist you further, could you please provide your existing case number, RMA number, and contact details? This will help us arrange a callback at your convenience and ensure a thorough review of the issue.

      Please share these details only via direct message to our social media support handle @westerndigicare and be sure to mention this product review. We’re committed to resolving this matter swiftly. Once again, we’re truly sorry for any distress this has caused and appreciate your patience and continued support. SanDiskConnections

  • Rated 1 out of 5 stars

    Lack of knowledge cause customer overpaid for the

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the product. But haven't use it long enough to give a good or bad yet for the price that i paid for over $300++ But I'd like to give a feed back on customer service onside, I bought the product online for pickup in store. I got the product, a few days later the price when down, I went to the same store I had pickup the product and tried to do the price match, I use credit card to purchase this product, but close the account. At the return counter I asked for store credit instead the lady told me I only have one option which is put it back to my credit card even I told her, the credit card close. I end up with called Best buy customer service and they told me I can do store credit, I went back to the store again, this time they told me they can do store credit, but unfortunately the product was pass 14 days after purchase, can't get store credit. So I overpaid due to lack of knowledge from Best buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY IN 2023

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware, this 4TB SSD is prone to corrupt out of the blue and become unmountable. It would disconnect randomly while the mac was on standby and then the files would be corrupted after. Went through 3 rounds of severe data loss with no backups as the backup was also on a sandisk that corrupted. Extremely disappointed in the brand after being a WD user. This product is should be recalled

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Reliable!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 2TB ScanDisk SSD, which worked well after one year of use. Purchased this 4TB ScanDisk SSD on 12/31/22, and it crashed the first time on 2/28/23, and now again on 4/19/23; lost all of it’s data both times. I have lost tons of GoPro volleyball videos that were taken for my daughter’s college recruiting efforts. I DO NOT RECOMMEND THIS PRODUCT!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Always has corrupt files and to repair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better very disappointed. I would never recommend this external hard drive

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We regret to hear about your experience. We would recommend you to contact our support team so that we can investigate the issue and assist you further. Please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 3 out of 5 stars

    SanDisk - Extreme Portable 4TB External USB-

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this 4TB External USB but latest article about the failure of this drive is disapointing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SanDisk Pro keeps abruptly failing. The drive will unmount and you will not be able to get it to mount again, despite showing up in Disk Utility. You can sometimes recover it using DiskDrill's filesystem rebuild, but occasionally that does nothing. It persists with any filesystem type. This happened just days after using it. Search it online and you will see how common this issue is...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Be careful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be careful with this product, don’t keep importan data because is very unstable, sometimes disconnects without any reason , I have some friend who had lose data and not able to recover anything with this drive.

    No, I would not recommend this to a friend