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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the Extreme Pro Portable 1TB External USB-C NVMe SSD's speed, overall performance, and portability. Users appreciate its compact size and ample storage capacity. Some customers have noted that the device can get warm with use. Overall, the positive aspects of the product appear to outweigh the concern about heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 349 reviews
  • Rated 3 out of 5 stars

    Decent Drive, Inaccurate Speed Adv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent drive but I couldn’t get it to hit target speeds on my MacBook Pro m3 max which was disappointing.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, thanks for your valuable post to review. We would like to let you know that the performance of the drive depends on various factors including the hardware configuration of the host device, application storage consumption, etc… You can refer to Answer ID 17047 (https://support-en.sandisk.com/app/answers/detailweb/a_id/17047) to know the common causes of the drive performance. If you need any technical assistance, you may always open a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 1 out of 5 stars

    Multiple Lawsuits against this device, DO NOT BUY.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get this external drive. I have always used SanDisk memory cards, all of my professional photography life, and never had an issue with their products. This hard drive is a whole different story. I wish I would have done more research as there are multiple articles on how the company is going though a lawsuit in regards to this specific hard drive. I always eject my devices when removing them from my computer to make sure they do not corrupt, but that didn't stop this drive from doing just that. I thought maybe somehow it was just a fluke, and repaired the drive, only for it to do the same thing to me again. I had to then bring my drive into Best Buy and they had to do a data recover on it, and I had to get a whole new drive to move the data to. If you value any of your documents, photos, or other things you may want to save to an external device, DO NOT USE THIS ONE!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. I caught it on sell so I bought two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have these days

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and now lives with my laptop attached with velcro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow- this thing downloads and uploads FAST!!! And it’s pocket sized!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Run of the mill hard drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty average hard drive, write speed is slower than expected but it gets the job done

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about your experience. Speed of the drive may vary depending on the file type, format of the drive and on the host device performance. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Memory Drive. Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid State drive is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy to use. A great place to store all your files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lighting fast read/write speeds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful for the next-gen consoles I use it for my Xbox Series X and wow this thing just works great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small it is and it has made a difference in the loading times of the games I play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i love it.easy to use and set up able to switch between pc fine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Maybe not reliable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jusat failed on me, im a gamer and used it for games. before it failed, it was good, now computer stutters sometimes when just watching youtube and other things .

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the issue you experienced. A drive failure can impact system performance. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you.
      Thank you for you feedback. SanDiskConnections

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug n play, easy use. very straight forward. love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard core security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security is insane and locks up so I have to restart my macbook every few minutes.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Horrific Experience/Terrible Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give LESS than one star I would. I used the HD to back up critical files. One day after loading the files the HD failed. SanDisk put me in touch with a third party vendor to recover the data. After going through many hoops the 3rd party vendor verified with SanDisk that they could help me. They recovered some data, but not all. After sharing this with SanDisk they said to return it to BestBuy. I drove over an hour back to BestBuy-& BB said that I just missed the cutoff to return the product. I would've been able to return the HD sooner-but SanDisk & the 3rd party vendor had taken a long time to verify the purchase. After many emails SanDisk will replace the product-but now I have to go to the post office to first return the HD. It's been a terrible experience.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Jonathan, we sincerely apologize for the inconvenience this has caused to you. Please know that we are unable to find you in our system with the details provided. It can be better addressed by contacting our support team directly. SanDiskConnections

  • Rated 2 out of 5 stars

    Unfortunate event

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in store because I don’t have a hard drive for my back up that needed help from Geek squad. Later I found that it was malfunctioned, because none of my data got transfer. At least they exchange it for free but I’ll forever question the longevity of this hard drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay far away

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought at least 4 of these in the past few years, it's great until it isn't and I'll tell you why... For some weird reason all my data keeps getting corrupted or erased, when I try to access anything it gives me an error on all of them... Then I researched these particular drives, and unfortunately the drives have a crucial flaw... They all will have issues sooner or later, unless you don't care about pics, videos or precious memories stay far away... The price is what gets people hooked unfortunately like me... Don't buy or buy and experience for your self... Good luck

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this SSD just over a month ago, I wanted to use it to edit some 4K videos because I heard it will make the process faster, but I got so disappointed when I saw that a 12 minute video will take 17 hours to render it. I tried several times. At first I thought it was my computer, but I transferred the files to my Seagate hard drive and I was able to render it in no time. Too bad, 30 days past 4 days ago, and I won’t be able to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend 0

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kinda sucks. Im to lazy to return it but this guy has a reputation for data loss. Like the whole thing can freeze, I dont know. Even the company admits that. I really dont know why they continue to sell these. Criminal. I just use it as backup for my wonderful Nvidia Shield Pro so Im not too concerned and in the 6 months Ive used it no problems but if I had known I woulda gone with something else.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. Please submit a support ticket at https://support-en.wd.com/app/askweb if you face any issues with our product so that we can investigate the issue and assist you in the best way possible. SanDiskConnections

  • Rated 1 out of 5 stars

    Worst $ ever spent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This crashed on me within 3 months of use next thing you know they say they discontinued this item through the brand directly so please stop selling this. I also wasnt able yo get my money back nor the files back

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We deeply regret the inconvenience you have faced with the product and the loss of your files. We encourage you to contact our support team for possible solution to your issue: https://support-en.sandisk.com/app/askweb SanDiskConnections

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