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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $545.99

Customer reviews

Rating 4.5 out of 5 stars with 270 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the Extreme Pro Portable 4TB External USB-C NVMe SSD's portability, compact size, and large storage capacity, frequently citing its ease of carrying and ample space for files. Many also appreciate the product's robust build quality. While some users noted that the drive can get warm during extensive use and that the price point may be high for some, the positive feedback on its key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 270 reviews
  • Rated 5 out of 5 stars

    Working good after six months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After six months it’s still working perfectly. It was purchased with the updated firmware already installed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Small and good storage on the go, or at home/work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer speeds are very good. May get another, with higher storage if available.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    SUPER FAST SanDisk - Extreme Pro Portable 4TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast both the 2TB & 4TB I own these awesome devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will only do 1000 mb/s with MacBook Pro 2024 m4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Macbook Pro 2024 M4 Max. Before purchasing the 4tb Extreme Pro from Best Buy on the black friday sale, I contacted SanDisk to ask if the unit would work with my MBP at the full 2000 read/write speed. They collected lots of data on my MBP (model #, port info, etc) and after checking with their upper level staff etc, they fully assured me that it would work at a rate of 1950 to 2000 read / write. After making my purchase at the low sale price, the unit arrived and it would only work at around 1000 or less based on the Blackmagic Disk Speed Test. So, an hour later I again contacted Sandisk and ran lots of test for them uploaded lots of screen shots etc. This went on for days. During which time they elevate me from one to another until they finally said these words, "We have reviewed the case and would like to inform you that USB 3.2 Gen 2x2 is not currently supported on Apple products and maximum performance for this product is capped at 1000MB/s with Apple devices. So, either the staff with whom I originally spoke are incompetent in their knowledge , or they just lied. I do not know which. Either way, Sandisk is no longer a trustworthy company for me. If I return my item, I get back only the cheap price I paid during the Black Friday sale, and then I have to pay the higher prices for something else. Their mistake and I am the one who takes the loss.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for taking the time to share your feedback and experience with us. We understand how frustrating this situation must be, especially given the time and effort you're put into resolving it. Our intention is to always offer accurate guidance, but it appears that there was a miscommunication regarding the compatibility of USB 3.2 Gen 2x2 with Apple devices. Unfortunately, as you have noted, macOS devices currently cap speeds for this interface at 1000MB/s. We truly regret the frustration this has caused to you.
      Please reach out to us if you would like exploring replacement options : https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 5 out of 5 stars

    The best companion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best companion for any video of photography job you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Individual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish I had purchased before my system got hacked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really worked well since had a other one and speed were slow 4tb and a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for extra storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great priced for a 3TB unit and SSD is a bonus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy! Run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this drive. Go lookup "SanDisk 4TB Failure" and read all the horror stories. I'm so glad I backed up this drive recently, because I just lost everything.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're very sorry to hear about your experience. Drive issues can occur due to a variety of factors, and we never want you to lose your data. Please reach out to our support team so we can review the case, check your drive's details, and assist you further: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 5 out of 5 stars

    Great SSD External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Fast Shipping. Great Service. I highly recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini storage

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and you can carry anywhere in you pocket.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Questionable reliability, fast speed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now it works. I bought two units. One of the units, Under very heavy load the one of the hard drive disconnected from the computer, i had to resume the operation of tranferring back a 3.31 tb hard drive image. Later i learn there is apparent firmware to resolve this exact issue, but i unable to download, mine says serial # is invalid.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about the issue you have encountered. The firmware update is designed to resolve such problems. Please make sure you are entering the serial number correctly and contact our support team for assistance regarding the update process. Thank you for your feedback. SanDiskConnections

  • Rated 5 out of 5 stars

    SanDisk- Extreme Pro Portable 4TB External USB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product - Would Highly recommend it! Love the sleek design!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    SanDisk always does good

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this product. Easy set up and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drive failed without warning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I see this has happened to a couple other people here, apparently these drives like to fail unexpectedly. Same issue as others — drive works fine, had multiple TB of data on it, then I plug it in one day and it needs to be formatted/initialized with an unreadable partition table. Tried on both mac and windows and neither could read the drive. I was able to recover a number of my files using r-studio/r-undelete but lost over 100GB of data. Glad at least that it failed within the return period, this is going back and I’ll never trust another SanDisk SSD again. STAY AWAY!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ABSOLUTELY THE WORST EVER (IT DELETES ITSELF)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this hard drive for no more than 2 weeks and this hard drive has now twice deleted files by itself. Big money making projects have been lost and I've had to spend money on data recovery software to get bits of it back. This is an absolute NIGHTMARE of a hard drive and I wish I never bought it. Seriously don't take a chance if you value what you put on your hard drive. On top of the lost info it has cost our company 40+ hours of man hours trying to recover the data.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disk unrecognizable within 2-4 weeks of formatting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disk unrecognizable after 2 weeks (so cannot return). Reformatted and had the same thing happen again, and again. It has been unrecognizable now 4 times. I actually bought two of these, the first one I bought seems to work, but am anxious about continued use, especially since I was just on a photo vacation and type other people told me they had the same problem. I’d like to get a refund from best buy or sandisk for both units I purchased. I’d even be happy with store credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't Able to Format

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device became unrecognizable. I tried it on several different computers with no luck. I tried to re-format. I had no luck. After 10% were done, the process stopped. Now, the device is unreadable. I need to return it, but I could not format it. Thus, all the info I downloaded on this SSD could be easily restored by a third party (the manufacturer). Now I'm stuck with this $350 piece of junk.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, We are sorry for any inconvenience caused to you. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb). This way, the team can help address your concern. SanDiskConnections

  • Rated 1 out of 5 stars

    Second replacement failure in one month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst quality disk ever. Second replacement drive in a row failed now, of course right after the return period is up at Best Buy. It seems to be a very common problem with only the 4TB sized Extreme Pro model. I'm not sure I can trust this product enough with my collection of personal pictures. I never had an issue with my other SanDisk Extreme disks, but avoid this particular model at all costs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lost several terabytes of data on this drive. Two different times! Each time the device became unmountable and unrecognizable. I tried it in several different computers, no luck. I was forced to re-format and try again the first time and a week to the day later, same thing. I’m beyond furious. Look into this device. Several people have had the same problem. The first failure was just days after the return date. I’m out 500 bucks and precious time!

    No, I would not recommend this to a friend