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Customer Ratings & Reviews

Your price for this item is $389.99
The comparable value price is $545.99

Customer reviews

Rating 4.5 out of 5 stars with 270 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Extreme Pro Portable 4TB External USB-C NVMe SSD's portability, compact size, and large storage capacity, frequently citing its ease of carrying and ample space for files. Many also appreciate the product's robust build quality. While some users noted that the drive can get warm during extensive use and that the price point may be high for some, the positive feedback on its key features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 270 reviews
  • Rated 3 out of 5 stars

    Softwarre for back up scattered folders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Softwarre for back up scattered folders and did not auto-back up Had to manually do it !

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. To further investigate the issue we would request you to submit a support ticket at https://support-en.wd.com/app/askweb so that our support team can provide you an appropriate resolution as soon as possible. SanDiskConnections

  • Rated 1 out of 5 stars

    Horrible - Faulty Drive

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product. Avoid at all costs. The drive will fail after a few months and erase all of your data. This drive is a lemon, and BB refuses to issue a refund. As a long time BB customer, this is extremely disappointing. It's a faulty drive and this is a known issue, yet they continue to sell it. Do your research.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ssd failed also. Bought 2 on 12/27/23 and one is ok and one faied after months of putting photos and videos on it. What would yall recommend for a good external hard drive…. I thought this was the best!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very frustrated - drive not working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frustrating. When attempting to download files it worked for a while then all the data disappeared and it told me I had to format the drive. I followed the link but it did not work. Speaking with the company was very frustrating. No real explanation. I own three of these drives and have never had this problem

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello Jayman,

      We regret to learn about your experience. This is not typical of our support and we are concerned about this. Since you are facing issues while using this Portable SSD, we would request you to contact us directly so that we can help you to make sure the issue is addressed to your satisfaction and the expected service is delivered at the earliest. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers. SanDiskConnections

  • Rated 2 out of 5 stars

    Shabby Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this product, i expected a better performance compared to my last product and it was the exact opposite. The performance was noticeably less than an inferior prodcuct.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed Twice within Weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst SSD I’ve had. Check out other online reviews to confirm. The 4T has issues. I do run a 2T that has been great. I can also say Best Buy was great and let me exchange it for a Crucial SSD.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. However, as you have returned the drive you could also have submitted a support ticket with our support team so that we could have investigated the issue and provided you an appropriate resolution. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally a waste of money..... It gets corrupted every few hours. I used to soley use seagate. They're now in my "never again" with WD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast load hdd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hold so many games and they play them really well and loads quickly as well. Can’t beat that…

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Before buy, read comments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 200GB I can't move no more file from my phone to the SD, please check more information about this product before buying

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team at https://support-en.wd.com/app/askweb so that we can investigate the issue and provide you an appropriate resolution. SanDiskConnections

  • Rated 1 out of 5 stars

    Fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately corrupted after moving all my valuable files. Worst purchase ever. I had such high hopes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    I’m pleased with its performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external solid state drive is working well. I’ve had no problems with it. I use it to do full image backups of my Windows 10 pc. I also use it on my iPad to backup photos, videos, and other files. Seems to be very fast. Copies 145 gigabytes in a matter of minutes. It gets warm, so I aim a very small usb fan at it. Don’t know if it is necessary but better to be safe than sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Speed

    Rated 5 out of 5 stars

    SanDisk 4TB SSD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SanDisk 4 TeraByte (TB) solid state drive (SSD) is my desktop computer back-up drive. It is very fast. The drive is thin and light som that I have it velcro attached to the rear of the computer stand and the short USB-C cord plugged into the rear of the computer. No straggly wires and very neat. Highly recommend SanDisk 4TB SSD!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Works as Advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. I own three now and use them for backups and one as an external hard drive. I even have one for backups on my Linux PC. I don't have a negative thing to say about them. Very fast!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    My favorite portable ssd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Its fast and easy to carry around. Its durable. I backup my phone and pictures to it. It doesn't get warm. I carry it with me where ever I travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Content Creating Storage!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a solid product, this is my second one! I really like the sleek look and obviously the capability.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Storage capacity

    Rated 5 out of 5 stars

    great hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful & good storage. sleek and easy to carry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints. Highly recommend this product if you’re running low on storage

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    KickButt drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great drive it's very fast kinda pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solid-state drive is very fast, much faster than a mechanical SATA striped RAID. I use these for video editing, one for the video files and a second one for the cache files. Each are connected via high-speed USB-C cables.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It was a great investment.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Very compact. I love the color, and I’m looking forward to purchasing another one.

    I would recommend this to a friend