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Customer reviews

Rating 4.5 out of 5 stars with 2804 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the iXpand 32GB USB 3.0/Lightning Flash Drive's ease of use, ample storage capacity, and compatibility with various devices. Many appreciate its convenient size and the ability to easily transfer files. While some users experienced issues with battery drain during file transfers and found the accompanying software needed improvement, the positive feedback on ease of use and storage outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 2,804 reviews
  • Rated 3 out of 5 stars

    great if you're in a hurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to transfer files with my charging cable but it took a few to get it figured out so if you're in a hurry or don't have the patience than this is a quicker option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to learn how to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would be able to use the devise to load pictures on. I downloaded the program and still don't have pictures loaded to it. Difficult to set up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the device works well, I don't like the curve in the case. I'd like to see a different design.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    making the most of my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hoping to use for backing up photos and sharing photos when I am out of cell phone range. I have not had much time to play with all the features. The auto backup of photos is nice. I like my SanDisk Connect Wireless Stick better so far but that needs to be powered. I do like that the iXpand fits on my iPhone with the case i used. The first time you use the iXpand make sure you phone is fully charged. backing up photos is very slow and no way to charge the phone when the lighting port is blocked

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I bought a flash drive

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this drive to transfer items from phone to computer. Works well for small transfers, not well with large ones

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow me to inform you that all of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you had faced issues while using this Flash Drive, we suggest you to contact us directly so that we can investigate further to know more about your issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. Please contact SanDisk® Support at www.sandisk.com/support and we will assist you towards the best possible resolution. SanDiskConnections

  • Rated 1 out of 5 stars

    Not easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer of pictures from iPhone did not happen. Tried 2-3 times, but it would get stuck. I eventually gave up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Has Never Worked

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve attempted to download the app and transfer my phone pictures to this SEVERAL times. It just keeps spinning its wheel and wearing down my battery, as well as making my phone super hot. One time, I even let it do it’s thing over night. It still did not complete the transfer. It’s completely useless and a waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Flash drive not simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flash drive not simple. It seems easy when purchased but is not so user friendly. I needed to go back to Best Buy 2X to figure out how to fully utilize it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If only I were tech savvy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t figured out how to use this. I’m not tech savvy so I’m suits operator error.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at a discount and the price is comparable to Amazon. But it require some setting up/downloading app to use. not as easy as I expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 2 out of 5 stars

    Expensive storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone adapter did not work for me kept having to reconnect finally just used the usb for storage

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Took a long time to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little disappointed with this product. It took a long time to download the pictures from my cell phone & then it actually stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    iPod backup thumbdrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backup started on my photos, but did not finish, and did not go on to backup my music. Just downloaded updated app. I hope that will help.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product, could be improved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised, I only wish it was faster... trying to upload a lot of pictures takes much more time than I had counted on...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t get the job done.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to small in memory size to get the job done with modern smart phones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to load up from iPhone best to do it overnight while plug in to power

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good flash drive. small amount of space for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this in store, didn't feel like buying online even though I could have gotten a cheaper version. not bad but not too good either

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, helpful...but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to transfer pictures and videos from my old iPhone to the new one. I ended up with duplicated pictures

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes for ever to download all the stuff off my phone and sometimes has to be cleared and redone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for downloading videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    … but not so good with photos. It won't transfer certain types of pictures... so don't select delete when you are asked.

    No, I would not recommend this to a friend