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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 178 reviews

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88%
would recommend
to a friend

Customers are saying

Customers often highlight the iXpand 64GB flash drive's ample storage capacity and ease of use for iPhones and iPads, praising its convenient size and ability to function as a USB drive for computers. However, some users experienced compatibility issues with certain iOS versions and found the price to be relatively high. A few also suggested improvements to the software's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-178 of 178 reviews
  • Rated 1 out of 5 stars

    Did not like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to much space on phone as my phone is full of pics and that's why I got this there telling me to dump pics on I tunes get the app and then put pics back if I wanted to do all this I would not need this idem

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to use iPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have talked several of my friends into buying one of these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I can now view all of my photos on my iPhone without taking up my phone memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greatest memory stick ever !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alt last a memory stick that works with iPads and wondows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on SanDisk products (especially the memory cards. This is no differ

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great, best solution for backing up, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you continue a backup, will it skip those files already backed? It would be better if it gave a summary before and after a backup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    nice but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and practical, but returned it because it was a little too bulky for me.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    IXPAND DOES NOT WORK ANYMORE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis IXPAND stopped working on my iphone/ ipad. I was told by the company that they are having issued with Apple IOS and is still working on the issues. Then, I want my money back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible...was great until I downloaded the latest iOS Apple recommend.. Now is junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I purchased it. However the product did not work, so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones would show error saying iPod not compatible. We returned the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Loving the extra space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing was I couldn't update the device on my MacBook. Had to be updated on a Windows OS or an iPhone that hasn't been updated to 9.0 because my iPhone was version 9.1. Hopefully soon they will make it more compatible with MacBooks. Other than that its great. I'm curious how long the battery will last.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Will be 5-star again when....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all my research. Checked the reviews here on best buy. But what recent reviewers & best buy don't disclose is that this sandisk ixpand product has not yet been updated to work with IOS-9. and there is no ETA on when sandisk will have an upgrade launched. Go to the sandisk website first before buying this product to get the latest update status. i will buy this again once it is up to date with IOS-9. best buy accepted my return with out any issue & no restock fee. Best Buy understood completely that this product is of no use to Apple product users until ixpand is upgraded to IOS-9

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for fast, easy transfers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is easy to use once you have downloaded the app and synced it to a computer. After that it is simple plug, transfer, and save. It is great for transferring contacts between Apple devices.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Software

    Rated 1 out of 5 stars

    Not Apple Friendly!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recent Apple update and potentially future updates do not play nice with this drive! Encrypted information was locked and lost since SanDisk either poorly coded the base software or does not have a professional relationship with Apple. I have spent my afternoon making calls to SanDisk Tech Support (this is an overly generous title). It is now 7:30pm and still no luck with either recovery or reformatting. I also now must remain cautious that the any Apple update will lockout iXpand in the future. The drive no better than a jump drive a conference vendor would provide... What a joke!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Pointless now / Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are getting a new iPad or plan on updating your firmware stay away from this product. It currently does not work with IOS 9.3.1 at all (This is what all new iPads come with). On the website it says that if you download 9.1.2 beta then it works. Well it does not, while files can be read, if you are watching a movie you can not fast forward or pause without the app crashing, then you have to hard close it and open again to go back to that part of the movie. This product does not and hasn't for a while now currenly work as Sandisk and Best Buy advertise that it does. STAY AWAY!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Wish I could give it zero stars!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for all of 2 hours, then quit working on my iPhone 6. I reinstalled the SanDisk app, charged the iXpand drive, and it still failed to connect. It's dead. SanDisk customer service is the WORST. Don't buy this unless you want a TON of headaches!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    very hard to use it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard to use it hence returned it. It works with the app hence no use of it..

    No, I would not recommend this to a friend