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Customer reviews

Rating 4.5 out of 5 stars with 1251 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,251 reviews
  • Rated 1 out of 5 stars

    Disappointing. I would not go for it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Needs 3rd party software to work. That feels unnecessary. The app lost connection quick. I threw out the packaging unfortunately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work as easy as they say.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your salesperson told me this would work to transfer my pictures from my MacBook Pro to this expand flash drive to save them. Unit does not fit in my computer. that was very disappointing and that only the beginning of my issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Flash drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good experience shopping for my flash drive at Best but!

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this iXpand Flash Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Rated 1 out of 5 stars

    bad reviews for app you must download on iphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this product to clear up storage on my iphone - upon opening it, it requires you to download the app before doing anything. so i went to the app store to download and while i was waiting for it to download i was reading the reviews on the product and the amount of people who ended up losing their photos and other files and never able to be able to recover them on iphones was alarming. i stopped the app download and ended up returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not live up to expectations.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to transfer my photos and videos to this device. Every attempt to do so results in an error message saying the photo or video could not be transferred. I’m rather disappointed because I’ve used devices like this in the past for the same reason and had much better results. The reason I bought this is the old device I used is no longer compatible with my iPhone. I do not recommend this device and I won’t buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Device does not work as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device does not work as stated on the package, I started copying photos from the iPhone 11 and it stops after copying few photos , the only section of this device that works well is the auto security copy

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 2 out of 5 stars

    Scan didk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with this product at all. Downloaded my picture, very fuzzy, hard to see. Not happy with this at all. And the price was high

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After first time of inserting into my cell phone seems pretty easy was able to transfer what was need with ease, BUT when trying to remove the item it BROKE leaving part of it still attached to the inside of phone. Had to get some tweezers to pull broken piece out. Buy with caution doesnt seem very strudy…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work as expected. Too slow. Can’t open it on my iPhone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets started and then after about 3 Minutes it decides to stop loading and telling me to plug into the phone. Almost like I took it out, but it’s still plugged into the phone takes forever to load or unload one photo onto this. Really not worth the money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough GB, errors slow to upload.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase waste of money! Very low storage GB would like to see larger as I have 1 TB iPhone. I also don’t like all the errors- takes forever to back up

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this iXpand Flash Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you. SanDiskConnections

  • Rated 5 out of 5 stars

    Great for transferring photos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item for quickly transferring photos off my iPhone to my computer. A little slow copying videos but works fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Scan disk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t fit securely so hard to use. I hope it transferred my photos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fast and useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot open any of the pictures transferred into the device!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very limited performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd one purchased, had to return 1st one because it did not work. 2nd one only lets you copy 5 pictures at once. Very dissatisfied, does not perform as designed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Memory

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought. Thought it was a thumb drive for Apple products but it’s a membership just like icloud

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that it does not require any membership to use this Flash Drive. You can simply use this drive on an iOS device however, it requires to download iXpand Drive application from the app store and this application is free. If you need any further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product wasn’t easy to know what it copied and what Was left on phone. Downloaded out of order.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello Charley, We appreciate your time and efforts reaching out to us. In order to know how to use this iXpand Flash Drive, please refer to the user manual using the provided link:
      https://downloads.sandisk.com/downloads/um/ixpand-drive-um.pdf SanDiskConnections

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iXpand was very useful. However after only owning it a couple weeks the flash drive fell apart.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The app is very buggy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is very buggy doesn’t work all the time for the price you pay for this ? Don’t waste your money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Flash drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my grandson. He loves technology and always buying and exploring new gagets.

    I would recommend this to a friend