Customer Ratings & Reviews
- Model:
- SDIX60N-128G-AN6NE
- |
- SKU:
- 6380826
Customer reviews
Rating 4.5 out of 5 stars with 1261 reviews
(1,261 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the iXpand Flash Drive Go 128GB as easy to use, with plenty of storage, and appreciate its overall performance and size. The USB connectivity is also a valued feature. However, some customers have reported issues with compatibility and connection stability.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not enough GB, errors slow to upload.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase waste of money! Very low storage GB would like to see larger as I have 1 TB iPhone. I also don’t like all the errors- takes forever to back up
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we thank you for taking your time out and reviewing this iXpand Flash Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you.
Rated 5 out of 5 stars
Great for transferring photos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item for quickly transferring photos off my iPhone to my computer. A little slow copying videos but works fine.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Fast and useless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot open any of the pictures transferred into the device!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 2 out of 5 stars
Very limited performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one purchased, had to return 1st one because it did not work. 2nd one only lets you copy 5 pictures at once. Very dissatisfied, does not perform as designed.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 2 out of 5 stars
Scan disk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t fit securely so hard to use. I hope it transferred my photos.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Memory
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I thought. Thought it was a thumb drive for Apple products but it’s a membership just like icloud
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that it does not require any membership to use this Flash Drive. You can simply use this drive on an iOS device however, it requires to download iXpand Drive application from the app store and this application is free. If you need any further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
Rated 2 out of 5 stars
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product wasn’t easy to know what it copied and what Was left on phone. Downloaded out of order.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hello Charley, We appreciate your time and efforts reaching out to us. In order to know how to use this iXpand Flash Drive, please refer to the user manual using the provided link:
https://downloads.sandisk.com/downloads/um/ixpand-drive-um.pdf
Rated 2 out of 5 stars
Poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The iXpand was very useful. However after only owning it a couple weeks the flash drive fell apart.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 2 out of 5 stars
The app is very buggy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is very buggy doesn’t work all the time for the price you pay for this ? Don’t waste your money
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at  https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 5 out of 5 stars
Flash drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my grandson. He loves technology and always buying and exploring new gagets.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not recommended.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never get this to work with my iPhone. A waste of money!
No, I would not recommend this to a friend Rated 2 out of 5 stars
Ok for just a few images.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well for just a few images. My mom tried on her phone with 7000 images and it got blocked up and put the images in haphazard order.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 2 out of 5 stars
Average picture jump drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed to learn that you can’t save pictures as a JPEG file
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
- Pros mentioned:Storage
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yea, It’s stores the photographs, buy the photographs and fuzzy.... Not worth the money!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Rated 1 out of 5 stars
Does not work with the files app. Not worth it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You need the app on your phone for it to work. I ended up just getting a card reader off of Temu and it worked with the files app. Completely defeats the purpose of expandable storage, unless your only use is going to be using the app to backup photos.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Trash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for me. If I could return it I would.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Rated 1 out of 5 stars
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive for something that did NOT work well. Took a long time to download and could not get my uploads from my computer afterwords. It was past the 2 week period so I was unable to return
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Great for transferring data
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent and convenient I love it, I really recommend it.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we thank you for taking your time out and reviewing this iXpand Flash Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you.
- Pros mentioned:Usb
Rated 1 out of 5 stars
Excellent USB for APPLE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent USB for each type of APPLE item (IPAD, IPHONE, IPOD)
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we thank you for taking your time out and reviewing this MP3 Player. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you.
Rated 1 out of 5 stars
poor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This flash drive worked well at first but was hard to navigate. after a while it started to make my phone glitch, and did not retain many of my photos
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.









