Customer Ratings & Reviews
- Model:
- SDIX60N-128G-AN6NE
- SKU:
- 6380826
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the iXpand Flash Drive Go 128GB as easy to use, with plenty of storage, and appreciate its overall performance and size. The USB connectivity is also a valued feature. However, some customers have reported issues with compatibility and connection stability.
This summary was generated by AI based on customer reviews.
Bad Value and no date copied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dates are not carried over when the photos/ videos are copied.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that Created Date is not supported on iXpand Drive App. The Modified Date is used in place of Created Date. For further assistance please reach out to our support team available at: https://www.westerndigital.com/support/international-phone-numbers.
Extremely Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This flash drive didn't work! I am extremely disappointed that I waisted my money on this SanDisk!!!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounded easy but when I plugged to phone it wouldnt download app.
No, I would not recommend this to a friend64 gig no giddy up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work to Alleviate space on iPhone when it goes past allotted space on phone
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Bought 128gb awhile ago now only showing 32gb
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 128gb version awhile ago and now it is only showing 32gb maximum capacity
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Alex, We sincerely apologize for the inconvenience this has caused. We can try resolving this issue by performing the troubleshooting steps from our knowledgebase article 48375 or refer at https://support-en.wd.com/app/answers/detailweb/a_id/48375. For further assistance, please out to our support team available at https://www.westerndigital.com/en-in/support/international-phone-numbers.
Don't waste your money on this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to take pictures off my phone but it screwed up my phone. Would not recommend
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
A title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps stopping after 20-30 photos downloaded. Not impressed at all!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Don’t waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked poorly. Waste of money. Took forever to copy and would error after 40 minutes.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Not Thrilled
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lightening end broke off within 1 day of use. Do you recommend purchasing.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Garbage,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item did not work. Several times I had to take drive out and then insert back in, still would not work.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to plug into USB port. Not happy with this product.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Didn’t work, unfortunately.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through all of the steps and my info wouldn’t download. Wish I could return it.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Don't buy this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had not wasted my money on this. Doesn't save as a jpeg. Hard to use.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that the iOS 11 introduces a new default "High Efficiency" Camera Capture format for both images and video content on iPhone 7 and above. Please refer to the provided link to know more :
-- https://kb.sandisk.com/app/answers/detail/a_id/20535
For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work well. The device consistently stopped working.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Scandisk iXpand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work and keeps giving errors when trying to download photos. It stops in the process.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Drive is sliding out if it's housing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drive is sliding out of the housing. Will be returning ... possibly exchanging.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, please be informed that these USB Drives have a retractable USB slider mechanism. The slider should lock itself when the USB connector is all the way out so that it can be easily connected to a USB port. When not in use, you can slide it back to the closed position, protecting the USB connector from any bumps and knocks that it might otherwise be subjected to. If the lock mechanism is not functioning properly, I would suggest you to please contact SanDisk Support directly at 1-866-SANDISK and we will assist you towards the best possible resolution including a possible warranty replacement if required.
- Cons mentioned:Compatibility
Not backing up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working on my phone - I have downloaded the software and it’s not working. Keeps processing.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Troublesome and hassle; not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate it. Need to download an app to Apple iPhone; then download another app (password protected , etc....) to the PC. Too much of a hassle. Thought I had transferred photos from iPhone to this device, but apparently it they didn't transfer and don't want pass word encrypted photos on my PC through yet another app. Just bot for me. I will return this.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
USB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s hard to transfer items off your phone onto the drive
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Dont buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work that well and was slow to upload my photos.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.