Customer Ratings & Reviews
- Model:
- SDIX60N-064G-AN6NN
- SKU:
- 6423197
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the iXpand Flash Drive Go's ease of use and ample storage capacity, frequently praising its straightforward operation and ability to address storage needs. Many appreciate its compatibility with both Apple and other devices, along with its compact size. While some users found the accompanying app challenging, the overall positive feedback highlights the drive's effectiveness for transferring files and photos.
This summary was generated by AI based on customer reviews.
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. It kept crashing and will not back up photos. Purchased an adapter on Amazon for an actual regular usb and am able to save pics with that. So do not waste money on this at Best Buy.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are so sorry to hear about your experience with the flash drive. The drive should function reliably for backups. Please contact our support team at: https://support-en.sandisk.com/app/askweb for troubleshooting or warranty related assistance. Thank you for your feedback, it helps us improve.
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose. It’s just very slow uploading the items.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Space in my phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a long time to download items to the drive.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for your valuable feedback! Kindly note that, the transfer speeds depend on the file type, size, and the performance of the host device. For better efficiency, we recommend using the SanDisk Memory Zone app(https://support-en.sandisk.com/app/answers/detailweb/a_id/52507) to manage and transfer files seamlessly. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb)
Bum deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt work on my XR. Tried everything and nithing diwnliads
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, We are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots and host device details. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated it!!!! Didn’t work, downloaded the app and it kept saying download app to continue. Sucks!!!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. However, we would request you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can review the case and assist you in a proper manner.
I don’t trust it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure I trust the fine print. Idk if I am giving my privacy away.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that SanDisk values the privacy of the users. The SanDisk iXpand Flash Drive is a simple storage device to store your important data. All the data you store on the Flash Drive would remain with you. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy as it says to program to your iPhone would recommend anyone to purchase
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would recommend you to get in touch with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Didn’t do what Geek Squad rep said
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use - wouldn’t download pictures from IPhone and that’s why I bought it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Steve,
We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
- Cons mentioned:Software
sandisk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as good as the old version. I have to return it.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb so that we can investigate the issue and assist you in a better way.
Maybe buy depending on your use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This disk works on my Mac... but not at the new FedEx self service machines if you need to print out documents.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not Dependable and User Friendly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a video tutorial to go along. Not sure if this device works as intended because when I plug it into my iphone, the opportunity to open the photos on my phone to copy of download doesn't come up. I would find a more reliable and easy to use device
No, I would not recommend this to a friendPendrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like a trash bag and probably not good enough for ipad
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. However, it would be best to get in touch with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Not idiot proof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to get a bunch of things from my old phone to my computer. Did not work quite the way I had hoped. I'm not the most tech savvy individual, and I miss the days of easy to use USB flash drives that worked without additional apps or programs required to open files. I ended up air dropping everything.
No, I would not recommend this to a friendDidn't work for us
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for what we needed, incompatible with Apple use returned immediately for refund
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that iXpand Flash Drives are compatible with iPhones and iPad. You may refer to the provided link to review the compatible host devices:
https://support-en.wd.com/app/answers/detailweb/a_id/44572
Connector breaks easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lighting connector broke while slowly pulling it out of iPhone. Durability isn’t worth the price. Use a Bluetooth flash drive instead.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience caused to you. Please be informed that physical damage is not covered under SanDisk® warranty. However, we would be happy to review the incident so please reach out to our support available at https://www.sandisk.com/about/contact/customer-care along with the pictures.
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not thrilled with it. It doesn’t load well. I had it “loading” my photos/videos for 4 hours and it was 3% done! I don’t think I’ll buy this again.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.App is very glitchy. Don’t buy. Just a wast of money
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
dont
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy,cheap, not knowledgeable staff that can not help in anything in this Natomas CA Location
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear about your experience at the store. While store staff are managed by the retailer, we are here to assist you with any product-related concerns. If you are experiencing specific issues with the drive, please reach out to our technical support team(https://support-en.sandisk.com/app/askweb).
Scandisk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does not do what it is supposed to do. Ask anyone.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
NOt worth the time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stupid - no better than upload for computer but the "type" of file can only be used by Apple products so myst get another app to open these files on a computer (non Apple)
No, I would not recommend this to a friend