Customer Ratings & Reviews
- Model:
- SDIX60N-064G-AN6NN
- SKU:
- 6423197
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the iXpand Flash Drive Go for its ease of use and additional storage capacity. Many appreciate its overall performance and the convenience of having both USB Type-A and Lightning connectors. While some users find the software less than ideal, the majority are satisfied with the product's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage
Great for phone storage
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the I Phones ever bearing amounts of photos
I would recommend this to a friend - Pros mentioned:Storage
Sandisk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many picture on phone and was told this would correct that.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we thank you for taking your time out and reviewing this iXpand Flash Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you.
Make sure you know how to back up
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to store my i phone pictures. I don’t think it worked.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for taking out time to post this review. We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can reach out to our support available at https://www.westerndigital.com/support/international-phone-numbers.
- Cons mentioned:Software
DO NOT BUY.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely useless. Not only will these be going out of use in the next year, but Sandisk's software for this drive is absolutely unnavigable.
No, I would not recommend this to a friend Product hard to use by average user skilled person
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot figure out how to use it in the YouTube is about. It are terrible so I’ve I and I can’t figure out how to get some pictures off my computer and clean up my computer. All it does is just keeps loading.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We're sorry to hear about the trouble you're experiencing. Please ensure to use the Memory Zone app, if you are using it with iPhone/Android. On your computer, you may use File Explorer(Windows) or Finder app(macOS) to access the drive. If you need further assistance on this, feel free to reach us at: https://support-en.sandisk.com/app/askweb
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose. It’s just very slow uploading the items.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Photo stix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item and before I even got home it broke!! I had a bit of scare trying to get the tip out of my phone. I would definitely not give this a good rating.—0
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry to hear about your experience. This is certainly not the standard of quality we strive for. Please contact our support team at: https://support-en.sandisk.com/app/askweb for assistance with a replacement or troubleshooting. We're here to resolve this for you.
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. It kept crashing and will not back up photos. Purchased an adapter on Amazon for an actual regular usb and am able to save pics with that. So do not waste money on this at Best Buy.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are so sorry to hear about your experience with the flash drive. The drive should function reliably for backups. Please contact our support team at: https://support-en.sandisk.com/app/askweb for troubleshooting or warranty related assistance. Thank you for your feedback, it helps us improve.
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hated it!!!! Didn’t work, downloaded the app and it kept saying download app to continue. Sucks!!!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. However, we would request you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can review the case and assist you in a proper manner.
Bum deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldnt work on my XR. Tried everything and nithing diwnliads
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, We are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots and host device details. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Didn’t do what Geek Squad rep said
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use - wouldn’t download pictures from IPhone and that’s why I bought it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Steve,
We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as easy as it says to program to your iPhone would recommend anyone to purchase
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would recommend you to get in touch with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
I don’t trust it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure I trust the fine print. Idk if I am giving my privacy away.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that SanDisk values the privacy of the users. The SanDisk iXpand Flash Drive is a simple storage device to store your important data. All the data you store on the Flash Drive would remain with you. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.
- Cons mentioned:Software
sandisk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as good as the old version. I have to return it.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb so that we can investigate the issue and assist you in a better way.
Maybe buy depending on your use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This disk works on my Mac... but not at the new FedEx self service machines if you need to print out documents.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This issue can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not Dependable and User Friendly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a video tutorial to go along. Not sure if this device works as intended because when I plug it into my iphone, the opportunity to open the photos on my phone to copy of download doesn't come up. I would find a more reliable and easy to use device
No, I would not recommend this to a friendConnector breaks easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.lighting connector broke while slowly pulling it out of iPhone. Durability isn’t worth the price. Use a Bluetooth flash drive instead.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience caused to you. Please be informed that physical damage is not covered under SanDisk® warranty. However, we would be happy to review the incident so please reach out to our support available at https://www.sandisk.com/about/contact/customer-care along with the pictures.
Didn't work for us
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for what we needed, incompatible with Apple use returned immediately for refund
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that iXpand Flash Drives are compatible with iPhones and iPad. You may refer to the provided link to review the compatible host devices:
https://support-en.wd.com/app/answers/detailweb/a_id/44572
Not idiot proof
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to get a bunch of things from my old phone to my computer. Did not work quite the way I had hoped. I'm not the most tech savvy individual, and I miss the days of easy to use USB flash drives that worked without additional apps or programs required to open files. I ended up air dropping everything.
No, I would not recommend this to a friendPendrive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like a trash bag and probably not good enough for ipad
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. However, it would be best to get in touch with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.