Customer Ratings & Reviews
- Model:
- SDIX60N-064G-AN6NN
- SKU:
- 6423197
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the iXpand Flash Drive Go's ease of use and ample storage capacity, frequently praising its straightforward operation and ability to address storage needs. Many appreciate its compatibility with both Apple and other devices, along with its compact size. While some users found the accompanying app challenging, the overall positive feedback highlights the drive's effectiveness for transferring files and photos.
This summary was generated by AI based on customer reviews.
Crap product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these. It doesn’t transfer all my photos at once without having an error of some sort. Dont waste your money like i did.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We totally regret to hear about your experience. we would request you to disable the iCloud before transferring the photos to the SanDisk iXpand Flash Drive if you are using the SanDisk iXpand Drive Application. If the issue still persists, please submit a support ticket at https://support-en.wd.com/app/askweb.
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product should have been easily to use but I struggled with moving my pictures from the phone. Not sure I trust my pictures on this memory stick. I was very disappointed and basically gave up.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Curbside PU was a chaos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to pickup items. Parking area was full so had to double park and waited for 20min. I had another apointment to make so left. Tonight I checked the order status online and it showed item picked up. These are for order # BBY01-806380602383 and #BBY01-806377268627. Called store and placed on hold for 30min. hung up. Am now composing this email. Francis
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we regret to learn about your experience. Please note that if you are facing BestBuy delivery issues, we would suggest you to contact BestBuy Customer Service and register a complaint so this can be investigated. For any assistance with the product, please feel free to contact SanDisk support at 1-866-SANDISK and we would be glad to assist you.
INCOMPATIBLE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT WORK WITH AN APPLE FIRST GENERATION IPAD PRO TABLET
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Not working as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App crashes all the time, useless. Not functional.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
It's a dud.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money. The USB end of the stick is poorly made and does not fit my hard drive. Went to Walgreens with pictures to print and it would not fit the front USB ports, only the one in the back of the screen.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for this unexpected experience. Please allow us to inform you that all of the SanDisk® products are manufactured on strong hardware platform to sustain daily usage. Since, have faced the issue please get it replaced from the place of purchase if it is within 30 days of purchase. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care.
Jump drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not work properly. I have to return however I lost my receipt.
No, I would not recommend this to a friendDoesn’t work as claimed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work like the employee claimed it would .
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. However, we would recommend you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can investigate the issue and provide you an appropriate resolution.
Wrong adapter
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product doesn’t fit to my phone. Not compatible. I have usbc
No, I would not recommend this to a friendPoor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it less than poor if possible. Doesn’t work as stated.
No, I would not recommend this to a friendBeware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a joke. Even when the geek squad installed and configured it would not work properly and just created a drive to my ICloud account.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Not 64 GB
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My iphone says I have 3GB of photos. So far I’ve backed up 15% of them and used 6GB of memory on the ScanDisk. You do the math. It’s also backing up at the sMe speed as wireless to the cloud. That’s bad.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Sandisk Ixpand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work. It will not upload my photos. I still need to return it. It loaded some and then stopped. My phone would say, Insert it, but it WAS inserted.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Do Not Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been back to the store once already, and I still cannot get this device to work properly. I cannot recommend this Flash Drive. There is no reason it should not perform as advertised.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Mr
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all pictures went on it from apple phone took to Best Buy their wasn’t no organization of pictures
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hello Linda,
We would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
Didn’t get it to work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be a good way to transfer items from my granddaughter’s iPhone 8. However, I wasn’t able to get it to work.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
I will never buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy, not only does it not work but Best Buy doesn’t except returns on most of their products
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Cell thumb stick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work as intended and asked for $$ to continue.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Jeffrey, We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. Please open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.
- Pros mentioned:Ease of use, Storage
I travel a lot and need more storage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need more storage. Sometimes the power goes out and I like to watch tv. I can record more movies and I can watch my movies when I travel and there isn’t any internet.
I would recommend this to a friend Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It backs up the photos from my phone but won’t download onto my computer!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.