Customer Ratings & Reviews

This was a big gigabyte SanDisk after about 2 weeks of use ,it would begin to malfunction and in order to get the contents back you had to restart the computer, which began to be a hassle since you never knew when it would malfunction, this was my first and will be my last SanDisk usb

after 1 years use, once a month for bacfk up, it locks up or is not recognized by computer when plugged in. tries on different computer so it is the usb flash drive and not any computer. I moved my files to a different usb and hopefully it will work longer.

[ Overview ] The performance of the drive is decent, generally matching what is advertised, and fitting well with the price point. I found the ‘value-adding’ software to be quite disappointing, and not something I’d recommend using. While usage of this software is optional, and I wouldn’t usually take them into consideration when purchasing or recommending this type of product, as a Tech Insider, I’ve been asked to focus my review on this software, which includes Flashback and SecureAccess. As a result, my overall rating gives significant consideration to this software. [ Flashback ] The Flashback software and service are designed to automatically backup files that are on the flash drive, to the cloud. While it is (perhaps misleadingly) indicated that you “get Flashback with these drives”, as found on the Flashback landing page, it is important to note that what you’re actually getting is a one-year trial period of the service, after which a scaled fee is charged based on the storage capacity of the drive. While the promotional materials direct users to the Flashback landing page (sandisk.com/flashback) to create an account and download the software, I was unable to find a means of achieving either from this page. I had to go out of my way to search the web for the download page (sandisk.com/flashback/apps). Once downloaded, installation of the software was quick and simple, and directed me through the required account creation process. The software automatically detected my flash drive, at which point the automatic backups were working. The software quickly detects new files as well as file changes, and by default displays a notification that a backup is underway. This notification, thankfully, can be disabled. The flashback service site is clean and easy to navigate, allowing users to quickly find files that have been deleted (or ‘lost’), as well as share/unshare, preview, and download individual files. Sharing a file provides a URL that can be used by anyone to preview the file (for supported file types), as well as download it. While the ability to download all backed up content was included, its implementation is rather clunky, where an email is sent containing a download link/URL for the archive Both the software and service are quite basic, missing many features found in competing products/services. Noticeably lacking are file versioning, which would allow you to view/download old versions of backed up files, control over which files/folders get backed up, as well as integrated client-side encryption. Granted, you can still perform encryption independently, with either Sandisk’s own SecureAccess software or similar third-party software. Unfortunately, the Flashback software has what I consider to be a critical flaw, making it rather unwieldy to use. While the Flashback software is running, the flash drive is locked such that using the ‘safe removal’ or ejection features of Windows fails, and the Flashback software doesn’t seem to provide its own safe removal option. This means that in order to safely remove the drive, I must terminate the Flashback process. I then must remember to manually launch Flashback once I’ve re-inserted the flash drive, if I want the automatic backups to resume. [ SecureAccess ] SecureAccess is a way of storing and backing up files in encrypted form. This is basically shareware/crippleware used to promote a paid product that goes by a different name. Setup is quick and easy, and usage is fairly straightforward, if a bit clunky. The features provided are a small fraction of what can be found in free competing products. Features such as single-file containers, being able to mount a ‘vault’ (as this software calls it) as a drive, having choice of encryption algorithm used, and integration with any type of backup service (even Sandisk’s own) are all noticeably missing. [ Hardware ] The outer design of this drive isn’t great. The thin, tapered notch used for the mechanical sliding action is particularly bad, worse than those found on any other similar drive I’ve owned, including several Sandisk Cruzers that each have different slide designs. On the potentially positive side, the case has a hole that allows attachment to a keyring with reasonable ease, where-as most other USB flash drives I’ve owned are only designed for attachment to lanyards. The drive benchmarks well, backing up the advertised speeds as reasonable. These speeds are considerably faster than much cheaper drives while falling short of higher end drives that charge a premium for increased speeds (particularly write speeds), putting this drive in a comfortable middle zone. The good capacity and performance to cost ratio should serve most people well. [ Conclusion ] My experience with Sandisk’s flash media have been mostly positive; it’s a brand I trust. I find this drive’s capacity and performance at this price point to be a good value. The optional ‘value-adding’ software is not great, and I wouldn’t recommend their use. I would, however, recommend the device itself.

Can not answer because I don't remember what I ordered. It was some time ago.

The usb flash drive does it's job of helping back up my files.

Piece of garbage, the usb part falls out of the handle often, and the whole thing is made of flimsy plastic.

Does exactly what is supposed to do! Works with Microsoft 11

Simple and easy to use for the amount needed. Best purchase

A high capacity drive that works well but is EXTREMELY slow when using USB 2.0.

Not the best. Wouldn’t recommend getting this if you need something to store things in.

I love this brand compared to all the other ones out there

Unable to carry. Security not activated. Not sturdy.

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I didn't read enough or maybe any reviews before I bought this. I was in a hurry and it was the right price. Boy am I sorry now. It is SLOW. I copy a lot of large video files and it seemed to be just as slow coping from a computer with a 2.0 port as it was on my 3.0 port.

If you can wait, flash drives go on sale frequently.

and then it died. I tried to access my drive this morning after 6 months of ownership and nothing. Get's extremely hot to the touch. I wouldn't recommend this to my worst enemy.

not much on this they did not download all information the Greek Squade is had to get aho;d of and there ajoke keep me three hour s on the phone and did not fix the problem

This flash drive is poorl designed, very hard to push the button and slide open. Don't buy this. Sandisk should have stayed with their origional big red button design.

I put my data on it from my hard drive when I was moving jobs within my company so I could transfer my files to the new system. Two days later the USB was empty - before I was set up on the new computer. Thank goodness IT at the old place hadn't wiped my previous computer yet or I would have been screwed. I had kept it clean and safe, away from magnets, and in a ziploc so it wouldn't get dust or dirt in it.