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$43.95
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Comp. Value: $48.99

Customer reviews

Rating 4.7 out of 5 stars with 2357 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,357 reviews
  • Rated 1 out of 5 stars

    Madam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been able to operate it. Will go into the store soon to see the Geek Squad

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. However, we would request you to get in touch with your support team so that we can investigate the issue further and provide you an appropriate resolution. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my cell phone. Returned. No instructions with this device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont waste time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on 2 separate times and both tines the USB C port was bent and wouldnt fit. I just ordered a Samsung DUO off Amazon and that works greaf

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we regret to learn about your experience. Please note that if you are facing BestBuy delivery issues, we would suggest you to contact BestBuy Customer Service and register a complaint so this can be investigated. For any assistance with the product, please feel free to contact SanDisk support at 1-866-SANDISK and we would be glad to assist you. SanDiskConnections

  • Rated 1 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. Found out that I really didn't need it, but I am Keeping it maybe for future use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not compatible with my Apple MacBook. Be careful when purchasing

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello Sharon, We apologize for any inconvenience caused. We would like to inform you that our device is fully compatible with macOS. Could you please provide us with more information about the issue you are facing while using the drive on a macOS? Additionally, please ensure that the drive is formatted in the exFAT file system to be compatible with both operating systems, or it should be formatted in HFS+j to be used specifically on macOS. Please let us know if you need any further assistance by opening a ticket at (https://support-en.wd.com/app/askweb) SanDiskConnections

  • Rated 1 out of 5 stars

    WRONG ADVERTISING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT DIDN'T WORK ON MY I PHONE 15 LIKE IT SAID IT WOULD

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. However, it would be best to get in touch with our support team so that we can investigate the issue and provide you appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 2 out of 5 stars

    Speeds are fine, but..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB drive works well enough. My only concern (and it's big enough imo) is that the build quality won't hold up over time. The plastic they use on this drive is unforgivably flimsy. Not to mention that there's no cover for the USB-C side. So, good luck keeping this drive safe and clean.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we thank you for taking out time to post this review and we appreciate your candid feedback. Please be informed that all the SanDisk® products are manufactured on strong hardware to sustain daily usages. If you require any assistance regarding SanDisk® product, please feel free and reach our support available at https://www.westerndigital.com/en-in/support/international-phone-numbers. SanDiskConnections

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work for ipads. Tried everything and nothing works.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello Louise, Please allow us to inform you that devices with Type C connectors like the Dual Drive Go, we recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481. For further assistance, please reach out to our support available at https://www.westerndigital.com/en-in/support/international-phone-numbers. SanDiskConnections

  • Rated 1 out of 5 stars

    No menu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No menu zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry for the inconvenience. We recommend you please get in touch with our support team directly to elaborate on the issue you are facing along with the error screenshot. You can raise the support ticket at (https://support-en.wd.com/app/askweb). SanDiskConnections

  • Rated 1 out of 5 stars

    Help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help to fully know how to use and understand your cloud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    a robbery and nothing more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a memory that supposedly was 128gb but when using it now it only says that it is 34gb simply and plainly a theft I do not recommend it

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we regret to learn about your experience. We understand that you are facing capacity issues while using this USB Drive. It might be possible that the capacity of this USB Drive had been changed to 34GB by any device/ software/ user that has changed the File System of this USB Drive. In this case, we suggest you to contact us directly so that we can investigate further to know more about your issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your USB Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK and we will assist you towards the best possible resolution. SanDiskConnections

  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It don’t work for me. I have tried to add my pictures to it and it does nothing at all.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we sincerely apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as advertised. Junk and you can kiss my 50 characters

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not what I needed so I took it back - nothing wrong with it tho

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic USB c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy this item again, total plastic. I was expecting it be little stronger that what it is now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not do what I purchased it for.xxxxxxxxxxxxxcc

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed all instructions and yet still it corrupted my images and lots of my videos that were transferred.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Most of the time system doesn't detect , not much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time system doesn't detect , not much satisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    San Disk USB Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come with instructions. Kind of pricey. poor

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all the SanDisk® USB and Dual Drive works as plug & play storage device when connected to a computer. You can transfer data using drag/ drop or copy/ paste method. If you wish to use this Dual Drive on a mobile device, you can install SanDisk® Memory Zone application or use the native file explorer to access this Dual Drive. SanDiskConnections

  • Rated 1 out of 5 stars

    Breaks easily

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap. Breaks so easily it’s ridiculous. Buy something else.

    No, I would not recommend this to a friend