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$72.56

Customer reviews

Rating 4.7 out of 5 stars with 2372 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,372 reviews
  • Rated 3 out of 5 stars

    Thumb drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to use needed tech to help me and he did.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Corrupted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great form factor and storage, however with normal school use, it has corrupted and become inoperable after only 2 months of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale saving about $50. It is super small so be careful if you have cats. They will think it's their toy.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this USB Drive. I appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Rated 3 out of 5 stars

    USB Multiple Shapes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong product. Who knew that there was a new USB shape. Will return for correct shape next time up.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, please be informed that this USB Flash Drive has both the standard/ traditional USB Type-A connector and the new USB Type-C connector. You can use the required USB connector to connect this USB Drive to devices/ computers with the corresponding USB ports. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Rated 3 out of 5 stars

    Type A/USB Type-C flash Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and feels like it might break but it does do the job.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we thank you for taking out time to post this review and we appreciate it. Please allow us to inform you that all of the SanDisk® products are manufactured on strong hardware platform to sustain daily usage. If you require any assistance regarding SanDisk® products, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Sandiskpointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this product to work for my intended purposes for my cellphone. When I went to the Sandisk website, my discovery was that the duo drive would not work on my Samsung A52 because Sandisk had no software support for my phone. It was quite a disapointment for me. In the past, Sandisk products have not only been very useful with past devices, but also very reliable for their ease of use. Unfortunately, this product did meet my desired needs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Fire danger.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used only for occasional backup and file transfer, After a dozen uses it got extremely hot, smelled of electrical components melting. Removed before it damaged phone. It is trashed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flawed application interface, arcane usability.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these devices. One, an earlier model with Lighting and USB A connectors never worked properly. It crashed every time I tried to back up my Photo library. There’s no way to go back and pick up those files that it missed, and no feedback as to why it failed. I returned the first one to SanDisk, and after about four months, they replaced it. I have the same issues with the second one. I bought a USB C device to try with a newer iPad to see if the faster interface made any difference at all. So far I haven’t used it, as file transfer via iCloud is faster than the old Lightning version. Flawed software, and limited usability. I’d pass.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we sincerely apologize for the previous experience. Please allow us to inform you that the SanDisk® Ultra Dual Drive Go is compatible with iPad (USB Type C). We recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481. If you require any further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 3 out of 5 stars

    Hated it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to use for someone who knows nothing about computers. No step by step inst

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, please be informed that all our USB Drives are simple plug and play storage devices. You can use this SanDisk Ultra Dual Drive Go Flash Drive by directly plugging it in your supported Android phone/ computer to transfer data from your phone/ computer to the Ultra Dual Go Drive and vice-versa. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you. SanDiskConnections

  • Rated 2 out of 5 stars

    It does it's job..but feels cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it does what it's supposed to do. .but it's so light weight and feels super flimsy..I fully expect this to break soon. They should have added a weight inside

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello William, We thank you for taking out time to post this review. Please allow us to inform you that all the SanDisk® products are manufactured on the strong hardware to sustain daily usages. However, if you require any assistance, please feel free and reach out to our support team available at https://www.westerndigital.com/en-in/support/international-phone-numbers. SanDiskConnections

  • Rated 1 out of 5 stars

    Wouldn’t connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to connect so I returned it, they informed me that it’s tricky

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your experience. Kindly be informed that, it is a simple plug-and-play drive and does not require any extra setup. If you decide to purchase it again or need assistance with any SanDisk product, please reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 3 out of 5 stars

    Phone Thumbdrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too confusing on instructions and does not download from phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient, great quality and reasonable price. would recommend to family and friends.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, thank you for taking your time out to review this Dual Drive. I appreciate your candid feedback. For any other suggestions/ queries regarding SanDisk products, please feel free to contact SanDisk® Support at www.sandisk.com/suppor and we will assist you towards the best possible resolution. SanDiskConnections

  • Rated 4 out of 5 stars

    Useful storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor of this stick is great for compatibility across old and new devices. The usb c speeds are great. The only flaw is the swivel gets worn out of its lock position after a while (especially if you like to fidget with it).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture wouldn't transfer to new computer. Lost. Loaded on but when transferred there was nothing.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we are sorry to hear about the issue with your Ultra Dual Drive Go. Please note that data loss can sometimes occur if the transfer process is interrupted or if the drive is removed before completion. We recommend that you please open a support ticket at (https://support-en.sandisk.com/app/askweb) with your product details, complete issue, and relevant screenshots. SanDiskConnections

  • Rated 1 out of 5 stars

    SanDisk Flash Stick Steals Phone Info

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this product! It wants to steal all of your phone information without notifying you!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry for your concern. Please be assured that, SanDisk products and apps do not collect your phone's information. Our apps only access files you allow through phone's permissions. If you still have doubts, kindly connect with our support team at: https://support-en.sandisk.com/app/askweb. SanDiskConnections

  • Rated 3 out of 5 stars

    Disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and good memory......................

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we thank you for taking your time out and reviewing this Dual Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you. SanDiskConnections

  • Rated 3 out of 5 stars

    Pdf issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shorting out when I try to download pdf files to it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nor anyone at Best Buy could get it to work, I was very disappointed as it seemed like the answer I was looking for

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Sorry to hear about your experience. Please reach out to our support team at: https://support-en.sandisk.com/app/askweb - we'll work with you to get the drive working or arrange a replacement if needed. SanDiskConnections

  • Rated 2 out of 5 stars

    Mini device equals massive headache

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't successful in using this product to copy my data off my S8phone that had been damaged. Even though it shows compatibility for this device, I spent several days, hoyrs and resources to no avail. Do not recommend UNLESS you are familiar with actual use.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution. SanDiskConnections