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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2404 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Ultra Dual Drive Go 128GB USB Type-A/USB Type-C Flash Drive for its USB Type-C connectivity, ample storage, and ease of use. Users find the drive's speed and compact size suitable for their needs, and they value its overall performance and compatibility. However, some customers have expressed concerns about heat and suggest a metal casing for better heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 2,404 reviews
  • Pros mentioned:
    Usb type-c

    Rated 4 out of 5 stars

    quick way to transfer pics from cellphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. was able to download my cellphone pictures and then upload to my PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USB C type

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how it is supposed to work. I plugged it in to my phone but the commands did not seem to prompt me in the direction I wanted to go.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that this drive works as regular plug and play storage device. If you need any assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cell Backup Photo Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Fairly easy to use. Used it to back up photos off of cell phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Flash drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried it but it didn’t work for us, maybe you will better success

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear it didn't work as expected. If you'd like help getting started, feel free to reach out to our support team at: https://support-en.sandisk.com/app/askweb - we're here to help and make sure you get the most of your drive. SanDiskConnections

  • Rated 3 out of 5 stars

    Not what I was looking for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to connect to my projector. It does not connect. But for the price, it’s not worth returning. I will use it for something else.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all the SanDisk® Dual Drives are plug and play storage device and it will work as expected if the host device supports USB Type-A or Type-C. SanDiskConnections

  • Rated 3 out of 5 stars

    Not for all iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. But doesn’t work for what I needed. I have a iPad Pro 11 3rd generation and this is not compatible.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that this drive is compatible with USB Type C port. However, we recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481 SanDiskConnections

  • Rated 2 out of 5 stars

    Not Good or don't understand how to use it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so happy with it... I can´t see the pics that I transferred on my phone, not problem on my Pc but I essentially bought it to use it with my phone. don´t understand the point of this device and now its too late to return. So now I have another regular Jump drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May work fine but not for me. NO INSTRUCTIONS couldn't use at all. Bought to download pictures off my phone.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that this Dual Drive works as regular plug and play storage device. You can transfer files to this drive using copy/ paste or drag/ drop method. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care SanDiskConnections

  • Rated 2 out of 5 stars

    it's a usb stick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a usb stick, what do you want me to review? It's not something someone is gonna install an OS on.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      You're right-it's a simple plug and play product, and it's built to do it's job reliably. We appreciate you taking the time to drop a review! SanDiskConnections

  • Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this usb. Great value when on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Usb type-c

    Rated 1 out of 5 stars

    quit working almost immediately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took out of the box. Plugged it into my PC moved some files and stored in my back pack pencil storage. Next time i took it out $25 paperweight. Quit working almost immediately

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Thumb drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how to use needed tech to help me and he did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale saving about $50. It is super small so be careful if you have cats. They will think it's their toy.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this USB Drive. I appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Rated 3 out of 5 stars

    USB Multiple Shapes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong product. Who knew that there was a new USB shape. Will return for correct shape next time up.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, please be informed that this USB Flash Drive has both the standard/ traditional USB Type-A connector and the new USB Type-C connector. You can use the required USB connector to connect this USB Drive to devices/ computers with the corresponding USB ports. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Pros mentioned:
    Storage

    Rated 1 out of 5 stars

    Corrupted

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great form factor and storage, however with normal school use, it has corrupted and become inoperable after only 2 months of use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Type A/USB Type-C flash Drive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and feels like it might break but it does do the job.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we thank you for taking out time to post this review and we appreciate it. Please allow us to inform you that all of the SanDisk® products are manufactured on strong hardware platform to sustain daily usage. If you require any assistance regarding SanDisk® products, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only works if you have clear storage. I struggled to make it work for my iPhone 15.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are so sorry to hear about your experience. Kindly ensure the iOS is fully updated and use the apple's Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917) to access this drive on your iPhone 15. If the issue continues, please get in touch with our support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 1 out of 5 stars

    Sandiskpointment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this product to work for my intended purposes for my cellphone. When I went to the Sandisk website, my discovery was that the duo drive would not work on my Samsung A52 because Sandisk had no software support for my phone. It was quite a disapointment for me. In the past, Sandisk products have not only been very useful with past devices, but also very reliable for their ease of use. Unfortunately, this product did meet my desired needs.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Fire danger.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used only for occasional backup and file transfer, After a dozen uses it got extremely hot, smelled of electrical components melting. Removed before it damaged phone. It is trashed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flawed application interface, arcane usability.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these devices. One, an earlier model with Lighting and USB A connectors never worked properly. It crashed every time I tried to back up my Photo library. There’s no way to go back and pick up those files that it missed, and no feedback as to why it failed. I returned the first one to SanDisk, and after about four months, they replaced it. I have the same issues with the second one. I bought a USB C device to try with a newer iPad to see if the faster interface made any difference at all. So far I haven’t used it, as file transfer via iCloud is faster than the old Lightning version. Flawed software, and limited usability. I’d pass.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we sincerely apologize for the previous experience. Please allow us to inform you that the SanDisk® Ultra Dual Drive Go is compatible with iPad (USB Type C). We recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481. If you require any further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections