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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2404 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Ultra Dual Drive Go 128GB USB Type-A/USB Type-C Flash Drive for its USB Type-C connectivity, ample storage, and ease of use. Users find the drive's speed and compact size suitable for their needs, and they value its overall performance and compatibility. However, some customers have expressed concerns about heat and suggest a metal casing for better heat dissipation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,404 reviews
  • Rated 3 out of 5 stars

    Hated it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing to use for someone who knows nothing about computers. No step by step inst

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, please be informed that all our USB Drives are simple plug and play storage devices. You can use this SanDisk Ultra Dual Drive Go Flash Drive by directly plugging it in your supported Android phone/ computer to transfer data from your phone/ computer to the Ultra Dual Go Drive and vice-versa. If you wish to get help from our support staff for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you. SanDiskConnections

  • Rated 3 out of 5 stars

    Phone Thumbdrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too confusing on instructions and does not download from phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It does it's job..but feels cheap

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, it does what it's supposed to do. .but it's so light weight and feels super flimsy..I fully expect this to break soon. They should have added a weight inside

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello William, We thank you for taking out time to post this review. Please allow us to inform you that all the SanDisk® products are manufactured on the strong hardware to sustain daily usages. However, if you require any assistance, please feel free and reach out to our support team available at https://www.westerndigital.com/en-in/support/international-phone-numbers. SanDiskConnections

  • Rated 3 out of 5 stars

    nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    convenient, great quality and reasonable price. would recommend to family and friends.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, thank you for taking your time out to review this Dual Drive. I appreciate your candid feedback. For any other suggestions/ queries regarding SanDisk products, please feel free to contact SanDisk® Support at www.sandisk.com/suppor and we will assist you towards the best possible resolution. SanDiskConnections

  • Rated 4 out of 5 stars

    Useful storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor of this stick is great for compatibility across old and new devices. The usb c speeds are great. The only flaw is the swivel gets worn out of its lock position after a while (especially if you like to fidget with it).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and good memory......................

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we thank you for taking your time out and reviewing this Dual Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly at https://www.sandisk.com/about/contact/customer-care and we would be glad to assist you. SanDiskConnections

  • Rated 3 out of 5 stars

    Pdf issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps shorting out when I try to download pdf files to it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mini device equals massive headache

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't successful in using this product to copy my data off my S8phone that had been damaged. Even though it shows compatibility for this device, I spent several days, hoyrs and resources to no avail. Do not recommend UNLESS you are familiar with actual use.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and since you are facing issues while using this Dual Drive, we suggest you to contact us directly so that we can investigate further to know more about the issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your Dual Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution. SanDiskConnections

  • Rated 2 out of 5 stars

    Usb A is made of plastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware that USB A side is mode of thin plastic, it could break up if you press on it. Also it doesn’t have full 128g, unformatted. Sandisk has been selling these as 128g, but both of the usb drives I bought, don’t have unformatted size of 128g.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all of our products are manufactured on strong hardware platform to sustain daily usage. Also, be informed that you are observing is the difference in the definition of one Gigabyte by Operating Systems versus all Storage device manufacturers. Operating systems use a binary system which will present a lower number of GBs than the decimal based system used by Storage Device manufacturers to define the capacity of products. This is due to the binary system representing a GBs as a higher number of actual bytes.

      For example: Operating systems define a 1GB as 1,073,741,824 Bytes. Storage device manufacturers define 1GB as 1,000,000,000 bytes. SanDiskConnections

  • Rated 1 out of 5 stars

    Wouldn’t connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to connect so I returned it, they informed me that it’s tricky

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your experience. Kindly be informed that, it is a simple plug-and-play drive and does not require any extra setup. If you decide to purchase it again or need assistance with any SanDisk product, please reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 2 out of 5 stars

    Nice product, no iPad App.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product, however nearly impossible to use with an iPad, as Sandisk software not available, while customer support helped a little, Sandisk’s refusal to make an iPad App for this product is inexcusable.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that we recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481 using the below mentioned link :
      -- https://support.apple.com/en-us/HT206481 SanDiskConnections

  • Rated 5 out of 5 stars

    Thumb Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and performs well! Used this to store my music for new car that would not recognize my ipod.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture wouldn't transfer to new computer. Lost. Loaded on but when transferred there was nothing.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we are sorry to hear about the issue with your Ultra Dual Drive Go. Please note that data loss can sometimes occur if the transfer process is interrupted or if the drive is removed before completion. We recommend that you please open a support ticket at (https://support-en.sandisk.com/app/askweb) with your product details, complete issue, and relevant screenshots. SanDiskConnections

  • Rated 1 out of 5 stars

    SanDisk Flash Stick Steals Phone Info

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this product! It wants to steal all of your phone information without notifying you!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry for your concern. Please be assured that, SanDisk products and apps do not collect your phone's information. Our apps only access files you allow through phone's permissions. If you still have doubts, kindly connect with our support team at: https://support-en.sandisk.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I nor anyone at Best Buy could get it to work, I was very disappointed as it seemed like the answer I was looking for

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Sorry to hear about your experience. Please reach out to our support team at: https://support-en.sandisk.com/app/askweb - we'll work with you to get the drive working or arrange a replacement if needed. SanDiskConnections

  • Rated 2 out of 5 stars

    Do not like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. I spent 2 hours uploading pictures from my old phone on it. When I went to put it in my new phone, all the pictures were there put ruined. They would show a quarter of the picture then white blanked out the rest.of each picture.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Could be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright... works like its supposed to... wish it were faster and felt more substantial

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for posting this review. We really appreciate your time and efforts in posting this review. We sincerely apologize for the inconvenience caused to you. We would try our best to make your experience better in the future. If you require any assistance with our product, please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 2 out of 5 stars

    SanDisk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think it worked. Still trying. Don’t think it works. Don’t think it works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast data transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast data transfer works really good as a partion divice for runing o.s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Jump Drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Does what it was purchased for. Would recommend.

    I would recommend this to a friend