Customer Ratings & Reviews
- Model:
- SDDDC3-128G-A46
- SKU:
- 6422263
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Ultra Dual Drive Go 128GB USB Type-A/USB Type-C Flash Drive for its USB Type-C connectivity, ample storage, and ease of use. Users find the drive's speed and compact size suitable for their needs, and they value its overall performance and compatibility. However, some customers have expressed concerns about heat and suggest a metal casing for better heat dissipation.
This summary was generated by AI based on customer reviews.
Hello
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only did it not work, I couldn't get any support to find out why at the local Best Buy store. Will never shop there again. Rude people and no service.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Robert, We are sorry for such purchasing experience and inconvenience with the device. We suggest you contact our support team directly to explain the issue in detail with the error screenshot. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Did not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DID NOT ACTUALLY BUY THIS. CANNOT REVIEW this item
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Thank you for your input. Reviews are most helpful when based on personal experience with the product. If you have any questions or need information about this item, feel free to reach out-we're here to help!
You may reach us at: https://support-en.sandisk.com/app/askweb
Piece of junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish could give it a zero. Completely defective out of the box. Of course it's past the return date when I went to use it. What a piece of junk. Last SanDisk I'll purchase. What happened to their quality?
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
flash drive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This flash drive is really slow. It takes forever to upload or down load files from it to the point that I stopped using it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. We would request you to get in touch with our support team so that we can investigate the issue and provide you an appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Not compatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not compatible with the iPhone 15 max. Needs to be addressed by the manufacturer on why it is not ?
No, I would not recommend this to a friendLame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item does not function with my Samsung S22+. I will not purchase again.
No, I would not recommend this to a friendComputer Dr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad, didn’t fit my phone. So I bought one.ended up taking it back too. Ordered one on Amazon
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. As you have returned the SanDisk Ultra Dual Drive Go USB Type-C Flash Drive, you could also have contacted our support team for the further investigation of the case. For further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.
Dont waste time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on 2 separate times and both tines the USB C port was bent and wouldnt fit. I just ordered a Samsung DUO off Amazon and that works greaf
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we regret to learn about your experience. Please note that if you are facing BestBuy delivery issues, we would suggest you to contact BestBuy Customer Service and register a complaint so this can be investigated. For any assistance with the product, please feel free to contact SanDisk support at 1-866-SANDISK and we would be glad to assist you.
Did not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my cell phone. Returned. No instructions with this device.
No, I would not recommend this to a friendMadam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to operate it. Will go into the store soon to see the Geek Squad
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. However, we would request you to get in touch with your support team so that we can investigate the issue further and provide you an appropriate resolution. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb.
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet. Found out that I really didn't need it, but I am Keeping it maybe for future use.
No, I would not recommend this to a friendBe careful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my Apple MacBook. Be careful when purchasing
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Sharon, We apologize for any inconvenience caused. We would like to inform you that our device is fully compatible with macOS. Could you please provide us with more information about the issue you are facing while using the drive on a macOS? Additionally, please ensure that the drive is formatted in the exFAT file system to be compatible with both operating systems, or it should be formatted in HFS+j to be used specifically on macOS. Please let us know if you need any further assistance by opening a ticket at (https://support-en.wd.com/app/askweb)
WRONG ADVERTISING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT DIDN'T WORK ON MY I PHONE 15 LIKE IT SAID IT WOULD
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. However, it would be best to get in touch with our support team so that we can investigate the issue and provide you appropriate resolution. You may submit a support ticket at https://support-en.wd.com/app/askweb.
Speeds are fine, but..
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This USB drive works well enough. My only concern (and it's big enough imo) is that the build quality won't hold up over time. The plastic they use on this drive is unforgivably flimsy. Not to mention that there's no cover for the USB-C side. So, good luck keeping this drive safe and clean.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we thank you for taking out time to post this review and we appreciate your candid feedback. Please be informed that all the SanDisk® products are manufactured on strong hardware to sustain daily usages. If you require any assistance regarding SanDisk® product, please feel free and reach our support available at https://www.westerndigital.com/en-in/support/international-phone-numbers.
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work for ipads. Tried everything and nothing works.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Louise, Please allow us to inform you that devices with Type C connectors like the Dual Drive Go, we recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481. For further assistance, please reach out to our support available at https://www.westerndigital.com/en-in/support/international-phone-numbers.
No menu
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No menu zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry for the inconvenience. We recommend you please get in touch with our support team directly to elaborate on the issue you are facing along with the error screenshot. You can raise the support ticket at (https://support-en.wd.com/app/askweb).
a robbery and nothing more
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a memory that supposedly was 128gb but when using it now it only says that it is 34gb simply and plainly a theft I do not recommend it
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we regret to learn about your experience. We understand that you are facing capacity issues while using this USB Drive. It might be possible that the capacity of this USB Drive had been changed to 34GB by any device/ software/ user that has changed the File System of this USB Drive. In this case, we suggest you to contact us directly so that we can investigate further to know more about your issue in order to isolate the possibilities and provide you with an appropriate resolution. SanDisk® stands behind its commitment to quality and warranty on its products. We will also check if your USB Drive is eligible for a possible replacement. Please contact SanDisk® Support at 1-866-SANDISK and we will assist you towards the best possible resolution.
Help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need help to fully know how to use and understand your cloud
I would recommend this to a friendWorthless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It don’t work for me. I have tried to add my pictures to it and it does nothing at all.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we sincerely apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as advertised. Junk and you can kiss my 50 characters
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello Louis, We sincerely apologize for the inconvenience this has caused. This matter can be best addressed by our support team. You can open a support ticket at https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers.