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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1575 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,575 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, returned to store, tried to get a new one. Store didn’t have anymore. But before that was given 3 different opinions about what I needed.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the inconvenience caused to you. We understand how frustrating it can be to not find a replacement in stock. Please contact us at: https://support-en.sandisk.com/app/askweb and share your device details - we'll help you identify the correct product for your needs. SanDiskConnections

  • Rated 1 out of 5 stars

    Horrible USB device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flash drive advertised that it works for iPhones and I purchased it for my iPhone 17 and it did not work at all

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for storing data from wireless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, great for saving data from wireless phone. Definitely recommended if not wanting to phone memory or cloud based storage.

    I would recommend this to a friend
  • Pros mentioned:
    Usb type-c

    Rated 5 out of 5 stars

    Great Dual Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flash drive works well with my desktop , laptop and my Samsung phone. No issues at all very satisfied Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Iphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not work with current versions of the Iphone. There are sn disk options that do but the Best Buy guy recommended this and it could not be installed on the app. Make sure you double check the recommendation before going through the hassle of purchase and the return. Hours wasted.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Lynsay, thanks for sharing your experience. You’re absolutely right, while the SanDisk Ultra Dual Drive Go 256GB USB Type‑A/Type‑C is compatible with iPhones (particularly USB-C models), it currently does not support our app on iOS. However, it can still be used via the native Files app on a compatible iPhone. We’re sorry for any hassle and thank you for bringing this to our attention. SanDiskConnections

  • Rated 3 out of 5 stars

    Wish it would’ve fit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, but it doesn’t fit in the device I needed it for. But I have several flash drives from Sandisk, and they’re all very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taurus was a great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taurus helped me use this sundisk. I'm still learning and cannot report anything new!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Software doesn't work on iPhone as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a backup solution for my iPhone. Right on the package it said that software was available to allow for instant backup. Software doesn't work. Call customer support only gets promises. Unfortunately I passed the return date. I'll never buy this product again, unless this gets fixed very quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    MyScanDisk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product as it is small in physical size the connector's protection is attached.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it. Hard to figure out how to use it effectively.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry for the inconvenience caused to you. Kindly note that, this is a simple plug and play drive and works with File Explorer (on Windows), with Finder (on macOS), on Android you can use it with both the Files app and the Memory zone app (https://support-en.sandisk.com/app/answers/detailweb/a_id/52507). It is compatible with the Apple Files app on iPhone 15 and above models (with USB-C port). For steps on using this drive with Files app on iOS, please refer: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need further assistance, please reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 3 out of 5 stars

    SanDisk -Ultra Dual Drive 256 GB

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    San disk - Ultra Dual drive 256 GB is ok. I gave it to my son and he wasn’t impressed with the dual Type A and Type -C flash drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I needed. Huge storage and able to access it on all of my devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    256 GB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 128 GB drive and it worked very well, This drive is cumbersome, difficult and had to download an app to use.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thanks for sharing your experience! Our drives are designed to be easy-to-use. If the drive is not performing as expected, feel free to reach out to us at: https://support-en.sandisk.com/app/askweb - we're happy to help! SanDiskConnections

  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Wrong Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small very light, bought wrong product and disposed, so I didn’t use it

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. If you require any assistance, please submit a support ticket with our support team. You may submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Does NOT work for iPhone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does NOT work with iPhone 16 Pro (nor any iPhone 16). I plugged it into my phone and nothing popped up automatically on the screen. I called SanDisk and the rep told me the have a "work around" to make in order to make this flash drive work on my phone. However, it included a lot of steps and called for me dragging my finger across each of the 16,000 photos on my phone. I told the guy, "absolutely not!" There's got to be a better way! Certainly more automated. Then, he suggested the SanDisk Phone Drive for iPhone. That's the one to get for an iPhone 16. You're welcome.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for sharing your experience. We are sorry to hear about the challenges you faced using the drive with your iPhone 16 Pro. While the drive is compatible with iPhone models that support USB-C, accessing files may require using the Files app. We understand, this process may not meet your expectations, and we appreciate your feedback.

      If you have any further questions or need assistance, feel free to reach out to us.

      You may raise a ticket with our Technical Support team using the below link:
      https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very convenient to have one of these for transferring files quick and easy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work for me I would like to take it back but I can’t

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Sorry to hear that. Please try using a different port, cable or computer to help isolate the issue. If it's still not recognized, please reach out to us at: https://support-en.sandisk.com/app/askweb and we'll be happy to assist you. SanDiskConnections

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding and easy to use. Also best buy it was on an amazing sale

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned defective item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to returned it. I thought it was cool to dowoad pictures from phone and save it in there or transfer to computer but it didn’t work on my phone for some reason.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are so sorry to hear about your experience. On iPhone 15 and above models, this drive works with the Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917) and on Android devices with USB-C port, it works with both Files app and the Memory zone app(https://support-en.sandisk.com/app/answers/detailweb/a_id/52507). If you would like step by step assistance with setting it up, please reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 1 out of 5 stars

    Incompatible with my Apple iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read package carefully, it doesn’t work with iPad. Haven’t tried iPhone yet. Needs app installed as well.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry for the confusion. On iOS USB-C devices, this drive works with the Files app (https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). Compatibility with iPads can vary by model. If you need help checking compatibility or setting it up, feel free to contact us at: https://support-en.sandisk.com/app/askweb for assistance. SanDiskConnections