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$45.99
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Comp. Value: $70.99

Customer reviews

Rating 4.7 out of 5 stars with 1544 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the Ultra Dual Drive Go 256GB USB Type-A/USB Type-C Flash Drive's storage, ease of use, and dual USB Type-C compatibility. The small size and fast speeds are also well-received, along with its overall performance and compatibility with devices like Android phones. However, some customers have noted that the drive can heat up, and advise against purchasing low-capacity models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,544 reviews
  • Rated 3 out of 5 stars

    capacity not accurate

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it has 2 types of connections and seems to work ok, only used it a couple times. Backing up files it said I was out of room to add 30 GB. It only had 111 GB on it, and showed less than half full. It only holds about half of what it is supposed to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this useful, small and reliable USB flash drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described USB C and USB A one on each side, use it on iPad Air and MacBook Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really great. nice to be able to consolidate all my smaller flash drives to one device

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy unless you’re a techie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it to download pictures from my iPhone to free up space Overly complicated process Not even sure if it worked It has no supporting app Tried to return it and help desk provided solution that doesn’t appear to have worked Very frustrating

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are so sorry to hear about your experience. Kindly allow me to inform you that, this is a simple plug and play drive and works with the Files app on Type-C iPhones. Kindly ensure the iOS is updated and try following these steps: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917 to access the drive. If the issue continues, please get in touch with our support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 5 out of 5 stars

    Effective & great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made; it performs as desired. And the price was great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    USELESS GEEK SQUAD TECH SERVICES FOR BB PRODUCTS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have REPEATEDLY tried to schedule someone to come out since I have the tech support for a year (already paid for) to install and connect this to my laptop I bought from you folks and NOTHING HAS HAPPENED!!! What good is this is you can't get help when you need it! Why can't you talk the customer thru some processes over phone? Geek Squad won't help even when you bring it into the store!!! Does this thing work? I'm sure not since nothing pops up when you plug it into the computer!!! Geek Squad you suck and that's real talk!!! Won't do this again.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello Beez, Please allow us to inform you that this SanDisk® Dual Drive works as regular plug & play storage device when connected to a computer. However, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can open a support ticket at  https://support-en.wd.com/app/askweb and there is also a phone number you can call available at https://www.westerndigital.com/support/international-phone-numbers. SanDiskConnections

  • Rated 5 out of 5 stars

    Great little/big memory stick.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in every way. Allowed transferring from PC to Mac, and back again. Does exactly what it says it will, and the small size is an added plus. I like it. Good recommendation by a Best Buy associate.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    steve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it would not work on my apple iphone 16, i had to use my computer too take the pictures off my phone then transfer them to the sandisk. other people says it works with android phones

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the trouble. The drive works with the Files app on iPhones of model 15 and above(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). Kindly ensure the iOS is updated to the latest version and check again in the Files app. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 5 out of 5 stars

    Really small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient, got it in my keychain and I get to use it when I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Teela

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason it would not except some of the photos on the phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misleaf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by store personnel this was what I could use on my iPhone 15 pro max to download pictures—-it doesn’t fit. I am disappointed as I live a distance and had driven to this location only for this item

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry for the inconvenience caused to you. This drive is compatible with the iPhone 15 Pro Max with the apple's native Files app. In order to access the drive on your iPhone, kindly connect the drive and open the Files app, then click on Browse>>>Locations. The drive should be visible by the name "SanDisk" or "No name" or "Untitled". For the steps on how to use the drive for file transfers, kindly refer to this article (with pictorial representation): https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 1 out of 5 stars

    Horrible USB device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flash drive advertised that it works for iPhones and I purchased it for my iPhone 17 and it did not work at all

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    lots of gig, very tiny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little drive. Kind of surprisingly small for the amount of Gig.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    scan disk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have use the produce just yet but planning on using it today.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, returned to store, tried to get a new one. Store didn’t have anymore. But before that was given 3 different opinions about what I needed.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the inconvenience caused to you. We understand how frustrating it can be to not find a replacement in stock. Please contact us at: https://support-en.sandisk.com/app/askweb and share your device details - we'll help you identify the correct product for your needs. SanDiskConnections

  • Rated 1 out of 5 stars

    Does not work with iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive does not work with my iphone 16. Waste of time and money. There are no instructions on how to use it, i see there are files in the drive but they dont execute or run any app, Will return!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, extremely slow. Poorly designed and overheats.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Jacob, we’re sorry to hear about your experience. The flash drives can warm up during large transfers, which is normal. For the SanDisk Ultra Dual Drive Go 256GB USB Type-A/USB Type-C, it should be within its operating temperature range of 0°C to 45°C (non-operating: -10°C to 70°C). If performance remains slow or overheating feels excessive, please get in touch with us by opening a support ticket at (https://support-en.sandisk.com/app/askweb) for assistance or replacement (if needed). SanDiskConnections

  • Rated 4 out of 5 stars

    Great size and design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I couldn’t use it with my Tesla Dashcam

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    It's aight

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just a USB flash drive, what do you expect of it?

    I would recommend this to a friend