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$45.99
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Comp. Value: $70.99

Customer reviews

Rating 4.7 out of 5 stars with 1544 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers are positive about the Ultra Dual Drive Go 256GB USB Type-A/USB Type-C Flash Drive's storage, ease of use, and dual USB Type-C compatibility. The small size and fast speeds are also well-received, along with its overall performance and compatibility with devices like Android phones. However, some customers have noted that the drive can heat up, and advise against purchasing low-capacity models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,544 reviews
  • Rated 1 out of 5 stars

    Not worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This usb like many others from Sandisk are being made with cheap plastic almost like the 3d printed the casing even the connection that goes into the computer is plastic with time this connection is going to break Like I said it’s cheap plastic not worth it they are cutting corners and not making a product that last..

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your concerns with the build quality. SanDisk products are designed to provide durability and reliability, but we understand your frustration. Your feedback has been noted and shared with our product development team to ensure improvements are made. For specific product concerns, please reach out to our support team(https://support-en.sandisk.com/app/askweb), we're here to help! SanDiskConnections

  • Rated 3 out of 5 stars

    It's ight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job, just too bad it's not password protected

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work with my new iPhone 17 pro max . I took it to a geek Squad fo figure it out, and they didn’t know why it’s not working. So I returned it. How

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your experience. This drive works with the Files app on iPhone 17 pro max. Here are the steps(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). If you decide to purchase again or need help setting it up, please contact us at: https://support-en.sandisk.com/app/askweb - we'll be more than happy to guide you through the process. SanDiskConnections

  • Rated 1 out of 5 stars

    This does not work on an iPHONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does NOT WORK with an iPhone, RUN AWAY when you read all of the reviews that you can do backups with it. It's very deceptive, I was actually recommended it by a Best Buy associate. DO NOT BUY.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry for the inconvenience. To clarify, this drive works with iPhone 15 and above through the Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). If you need help with setup, please connect with our technical support team at: https://support-en.sandisk.com/app/askweb. SanDiskConnections

  • Rated 2 out of 5 stars

    Slow transfer of data

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer speed way too slow. Read and writing of data almost toom 3-5 minutes. It even took almost two minutes for a single ms word, pdf or photo to transfer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hot to the touch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it plugged into the pc, not actually using it, and it got really hot! Hot like I couldn't touch it. I plan on returning.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On initial use, it was a good and affordable purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is handy since most cellphone companies are doing away with micro sd cards. So, this proves to be a better alternative and I love it. It's also the reason why I decided to upgrade my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Software Installer for this is only in EXE format

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software to install onto your phone is in EXE format. Androids use APK. Nothing is available in the Playstore to open this file, you have to go to an outside website to download something to run the EXE installer onto your Android if your phone doesn't have it. Like mine. Super annoyed with Best Buy this is my 2nd return item when I should probally get a simple Flash Drive for an Android. Not a portable SSD, or this product.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. Please allow us to inform you that the software that is provided with the flash drive is a complimentary software. You can download the SanDisk Memory Zone application to use the flash drive on your android phone. For further assistance please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Don’t buy this if you have an IPhone 16

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work on my IPhone 16. Geek Squad said they were aware of the problem but apparently the sales people are not.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Duke,

      Sorry for the trouble. The drive works with iPhone 15 and above through the Files app(steps: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). Please ensure your iOS updated. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a little difficult to figure out, but good once you do.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for sharing your valuable feedback. Please allow us to inform you that this drive works a regular plug & play storage device when connected to a computer. However, if you wish to use this drive on a smartphone you can locate this drive in the inbuilt file manager or you can also download SanDisk® Memory Zone application. SanDiskConnections

  • Rated 1 out of 5 stars

    Dvd to USB transfers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 6 dvds downloaded to USB Expensive and you must search for a different format to view videos not user friendly lost 2 of the dvds searching format highly disappointed was a hassle so this experience has me seeking other avenues for assistance.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the difficulties you faced with our product. Video playback can sometimes require specific formats, and we understand how frustrating this can be. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. Thank you for your feedback. SanDiskConnections

  • Rated 3 out of 5 stars

    SanDisk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy, helps keep things organized, would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SanDisk Misery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my phone, the SanDisk should have the ability to chirp when I call it cause I've misplaced it and I'm sure it's hiding in plain sight BUT I CAN'T FIND IT!!!!! So no, not a good review since I'm stuck until it turns up. UGH.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We understand how frustrating it can be to misplace your device! While our products do not currently have a feature like this, we appreciate your feedback and will share it with out team. If you need further assistance, feel free to reach us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 1 out of 5 stars

    Not Compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new IPhone 16. My old scan disk doesn’t work with it. This one doesn’t work well at all. I don’t like it. I had to come into BB to figure it out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB store employee recommended this device for use with my iPhone. Unfortunately after cruise started learned this was incorrect device and couldn’t use. Wasted effort!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the trouble during your trip - we understand how frustrating this must have been. Just to clarify, this drive is compatible with USB Type-C devices, including iPhone 15 and newer models. You can access it using the Files app on your iPhone. You may refer to this article for the steps on how to access the drive: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 1 out of 5 stars

    WORSE DELIVERY EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review it because I had buy it and the item was delivery in another house, I told the best buy delivered it in the another houser besides mine and they said sorry to me, but they couldn't do anything just because they said was delivery. Just be careful when you buy something from bestbuy/shipt delivery if they make a mistake in your delivery, it will be your fault !

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Thais, We are sorry to hear about the problem with your order. We recommend that you contact the place of purchase directly and provide all the information you have provided. They will be able to assist you in resolving the matter promptly. SanDiskConnections

  • Rated 1 out of 5 stars

    Not compatible with all Apple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It states on packaging it is compatible with apple. It is only compatible with certain Apple models. You will need to check SanDisk website.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We apologize for the confusion. This drive is compatible with devices with Type-C connections. For the best experience, ensure your device is fully updated and use the files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). For specific mode compatibility, please reach out to our support team at: https://support-en.sandisk.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Not recommending

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second time to buy this product the first one have malfunctions

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the experience. Our drives go through strict quality checks, and this isn't an experience we want for our customers. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. SanDiskConnections

  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far havent tried it on an ipad or mobile device but everything else works as expected hinge seems a bit fimsy tho

    I would recommend this to a friend