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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1608 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Ultra Dual Drive Go 256GB USB Type-A/USB Type-C Flash Drive's generous storage capacity and ease of use. Many appreciate its overall performance, small size, fast speeds, and dual connectivity for use with both mobile devices and laptops. However, some customers have noted compatibility issues with certain devices like iPads, and a tendency for the drive to heat up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,608 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding and easy to use. Also best buy it was on an amazing sale

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item!! Son Needed More Storage To Transfer Photos From Phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    256 GB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 128 GB drive and it worked very well, This drive is cumbersome, difficult and had to download an app to use.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thanks for sharing your experience! Our drives are designed to be easy-to-use. If the drive is not performing as expected, feel free to reach out to us at: https://support-en.sandisk.com/app/askweb - we're happy to help! SanDiskConnections

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great SSD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful small little plug in SSD, definitely great to buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this while it was on sale works great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jump drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little jump drive. Perfect size and is easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not as easy to use as one would think. It only downloads certain files and not others.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all the SanDisk® USB Drives are plu & play storage device and you can store any type of data. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 5 out of 5 stars

    Nice item for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item, the price is amazing but the plastic looks poor

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    compliment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it love love it love love love loooooooooove it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like it. Hard to figure out how to use it effectively.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry for the inconvenience caused to you. Kindly note that, this is a simple plug and play drive and works with File Explorer (on Windows), with Finder (on macOS), on Android you can use it with both the Files app and the Memory zone app (https://support-en.sandisk.com/app/answers/detailweb/a_id/52507). It is compatible with the Apple Files app on iPhone 15 and above models (with USB-C port). For steps on using this drive with Files app on iOS, please refer: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If you need further assistance, please reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 2 out of 5 stars

    Returning product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not helpful. Plan to return ASAP. Does not retain information

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your experience with the drive. If you faced issues with data loss, this may indicate formatting or compatibility problem. We'd be happy to assist with troubleshooting or a replacement under warranty. Please reach out to us directly at: https://support-en.sandisk.com/app/askweb - so we can assist you with resolving this issue. SanDiskConnections

  • Rated 1 out of 5 stars

    Returned defective item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to returned it. I thought it was cool to dowoad pictures from phone and save it in there or transfer to computer but it didn’t work on my phone for some reason.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are so sorry to hear about your experience. On iPhone 15 and above models, this drive works with the Files app(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917) and on Android devices with USB-C port, it works with both Files app and the Memory zone app(https://support-en.sandisk.com/app/answers/detailweb/a_id/52507). If you would like step by step assistance with setting it up, please reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not good for iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted to transfer some pictures from my iPhone and it did not work at all

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are so sorry to hear about your experience with the drive. The drive's compatibility depends on the model and version of the iPhone you are using it with. We would request you to kindly connect with our support team at: https://support-en.sandisk.com/app/askweb
      so we can assist you with troubleshooting the issue or a compatible drive for your iPhone. SanDiskConnections

  • Rated 3 out of 5 stars

    It's ight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job, just too bad it's not password protected

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Sucks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for nothing because it doesn’t even work on the new iPhone 15. Threw the package away at work and now I’m unable to return it. It should be clear on the package what it does and doesn’t support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This usb like many others from Sandisk are being made with cheap plastic almost like the 3d printed the casing even the connection that goes into the computer is plastic with time this connection is going to break Like I said it’s cheap plastic not worth it they are cutting corners and not making a product that last..

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your concerns with the build quality. SanDisk products are designed to provide durability and reliability, but we understand your frustration. Your feedback has been noted and shared with our product development team to ensure improvements are made. For specific product concerns, please reach out to our support team(https://support-en.sandisk.com/app/askweb), we're here to help! SanDiskConnections

  • Rated 1 out of 5 stars

    Doesn’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get it to work with my phone after the store employee assured me it would.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry for the inconvenience caused to you. On Android devices, this can be used with both the default File manager app and the Memory Zone app (https://support-en.sandisk.com/app/answers/detailweb/a_id/52507). On iPhones (iPhone 15 and above models with USB-C port) this drive is compatible with the Apple Files app (https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). If you need further assistance or still having issues accessing it, please reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    No for all iPhones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for my iPhone 15. Threw packaging away so could not return it.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, We are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.sandisk.com/app/askweb). SanDiskConnections

  • Rated 1 out of 5 stars

    does not work with iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work with my iPhone. I did not know I needed one just for iPhone 16.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Ruth,

      We're sorry for the inconvenience caused to you. This drive is compatible with the Apple Files app on iPhone 15 and above models (with USB-C port). For steps on using this drive, please refer: https://support-en.sandisk.com/app/answers/detailweb/a_id/50917. If the issue continues, please get in touch with our support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Hot to the touch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it plugged into the pc, not actually using it, and it got really hot! Hot like I couldn't touch it. I plan on returning.

    No, I would not recommend this to a friend