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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1608 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Ultra Dual Drive Go 256GB USB Type-A/USB Type-C Flash Drive's generous storage capacity and ease of use. Many appreciate its overall performance, small size, fast speeds, and dual connectivity for use with both mobile devices and laptops. However, some customers have noted compatibility issues with certain devices like iPads, and a tendency for the drive to heat up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,608 reviews
  • Rated 1 out of 5 stars

    Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attempted to download my pictures from my phone, they were all deleted no way to recover them

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're very sorry to hear about your experience and understand how upsetting data loss can be. We recommend reaching out to our support team directly at: https://support-en.sandisk.com/app/askweb so we can help you with the data recovery steps. SanDiskConnections

  • Rated 2 out of 5 stars

    Slow transfer of data

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transfer speed way too slow. Read and writing of data almost toom 3-5 minutes. It even took almost two minutes for a single ms word, pdf or photo to transfer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On initial use, it was a good and affordable purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Unusable SanDisk device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my Pixel 6, as I was lead to believe. Contacted SanDisk for support, but still unable to get operational. Suggested return/exchange procedure was troublesome and have yet to resolve the issue. Very unhappy with this purchase!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is handy since most cellphone companies are doing away with micro sd cards. So, this proves to be a better alternative and I love it. It's also the reason why I decided to upgrade my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not for iPad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clear that this is made for androids. I bought it for my ipad even though it has the same port and it didn’t work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to use with my iphone. When i attach to the phone i get a screen that is telling me to plug in drvice

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. Please allow us to inform you that the SanDisk Ultra Dual Drive Go USB Type-C would be accessible through the Apple 'Files' Application on your iPhone. For further assistance please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work on the iPhone 15 pro. It would not show up on the phone that it was connected

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a little difficult to figure out, but good once you do.

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for sharing your valuable feedback. Please allow us to inform you that this drive works a regular plug & play storage device when connected to a computer. However, if you wish to use this drive on a smartphone you can locate this drive in the inbuilt file manager or you can also download SanDisk® Memory Zone application. SanDiskConnections

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SanDisk was not compatible to transfer full video ftom Google Pixel Pro which was quite disappointing.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Rated 1 out of 5 stars

    Dvd to USB transfers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 6 dvds downloaded to USB Expensive and you must search for a different format to view videos not user friendly lost 2 of the dvds searching format highly disappointed was a hassle so this experience has me seeking other avenues for assistance.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the difficulties you faced with our product. Video playback can sometimes require specific formats, and we understand how frustrating this can be. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. Thank you for your feedback. SanDiskConnections

  • Rated 1 out of 5 stars

    SanDisk Misery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my phone, the SanDisk should have the ability to chirp when I call it cause I've misplaced it and I'm sure it's hiding in plain sight BUT I CAN'T FIND IT!!!!! So no, not a good review since I'm stuck until it turns up. UGH.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We understand how frustrating it can be to misplace your device! While our products do not currently have a feature like this, we appreciate your feedback and will share it with out team. If you need further assistance, feel free to reach us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 1 out of 5 stars

    WORSE DELIVERY EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review it because I had buy it and the item was delivery in another house, I told the best buy delivered it in the another houser besides mine and they said sorry to me, but they couldn't do anything just because they said was delivery. Just be careful when you buy something from bestbuy/shipt delivery if they make a mistake in your delivery, it will be your fault !

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi Thais, We are sorry to hear about the problem with your order. We recommend that you contact the place of purchase directly and provide all the information you have provided. They will be able to assist you in resolving the matter promptly. SanDiskConnections

  • Rated 5 out of 5 stars

    great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far havent tried it on an ipad or mobile device but everything else works as expected hinge seems a bit fimsy tho

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Accessories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the right product for my computer. Returned It

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. As you have returned the product to the place of purchase, you could also have contacted us so that we could have investigated the issue and assisted you in a better way. For any further assistance please submit a support ticket at https://support-en.wd.com/app/askweb. SanDiskConnections

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to have a lot a problems and I have never been able to get it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very difficult to make it work, I ask the Geek Squad to help, and two very intelligent young men tried everything they know and still did not work

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry you had such a difficult time getting it to work, even with the expert help. That's definitely not the experience we want for our customers. Please reach out to our support team(https://support-en.sandisk.com/app/askweb
      )-we'd like to find a solution. SanDiskConnections

  • Rated 1 out of 5 stars

    Not recommending

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second time to buy this product the first one have malfunctions

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the experience. Our drives go through strict quality checks, and this isn't an experience we want for our customers. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. SanDiskConnections

  • Rated 2 out of 5 stars

    Slow transfer speeds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. This is supposed to be USB 3, but it takes forever to transfer files.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of funds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions are not sufficient and poorly written. A waste of $30

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about your experience. Please note that this is a simple plug-and-play drive and works with a range of devices. If you need assistance with setting up the drive, please reach out to our support team at: https://support-en.sandisk.com/app/askweb - we're here to assist you. SanDiskConnections