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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1608 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Ultra Dual Drive Go 256GB USB Type-A/USB Type-C Flash Drive's generous storage capacity and ease of use. Many appreciate its overall performance, small size, fast speeds, and dual connectivity for use with both mobile devices and laptops. However, some customers have noted compatibility issues with certain devices like iPads, and a tendency for the drive to heat up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,608 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Messed up my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really messed up my phone as it copied and recopied back to my phone x6.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    San disk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use had to go to a computer shop Lots of crazy stuff showed up on my phone Wanting to install fixes

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Sorry to hear about the trouble-it definitely should not be that complicated. If you need help getting started safely, our support team is here for you. You may reach us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 1 out of 5 stars

    SanDisk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was defective out of the package. I don't recommend it.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are so sorry to hear about your experience. That's definitely not the experience we want you to have. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can help with a replacement or troubleshooting. SanDiskConnections

  • Rated 1 out of 5 stars

    Cheap construction and poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this drive to back up photos from my phone. The quality of the backups was so bad that I had to delete them. The drive is made of very flimsy plastic. Do not buy!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    very disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very small & couldn't use on my laptop or desktop computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I purchased this type of storage and am extremely disappointed with the performance when used with my iPad Pro. If I had the option, I would return it.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about such experience with the drive. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb). SanDiskConnections

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with iPad, does work on android phone.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that this Dual Drive with work on an iPad which comes with USB Type-C port. We recommend to use the iOS Files app to move files to and from the device. For more information on how to use the native files app on your iOS device please refer to Apple Article HT206481. SanDiskConnections

  • Rated 1 out of 5 stars

    SanDisc thumb drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a sanDisc for my former Apple iPhone and it worked great but I tried two different SanDiscs with the USBC for the new iPhone and neither of them worked.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, We are sorry for the inconvenience. We recommend you please refer to Answer ID: 44572 (https://support-en.wd.com/app/answers/detailweb/a_id/44572) for the device and compatibility information. If you need further assistance, you may open a ticket at (https://support-en.wd.com/app/askweb) SanDiskConnections

  • Rated 4 out of 5 stars

    Looks good but bigger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but little bit bigger. I expect it will be shorter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same review, this product is terrible, I do not recommend buying this

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. However, we would request you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can investigate the issue and provide you an appropriate resolution. SanDiskConnections

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Very usefull

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. You can use it each in your cellphone or the computer. Very fast and small.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is no installer program available for it. waste of money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Convenient storage deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the USB-A and USB-C with just a flip of the finger. Read and write speeds are good. Storage size is enough to back-up most cell phones or store larger files like videos/movies. Small design that you can drop into pocket and not know it's there. Great deal when on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sandisk failure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to make function as a temporary storage device

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2017 macbook pro cannot recognize this drive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 2017 macbook pro cannot recognize this drive. Will return this in this afternoon

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, if you're looking for a reliable, portable flash drive that can bridge the gap between your USB-C and USB-A devices, the SanDisk Ultra Dual Drive Go is an excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Finally a great multi port drive that works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, works as intended, love the convertible nature of USBC and USBA. Plug and play, and it’s super cute because it’s so small.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    SanDisk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB device was really useful. I was able to store all my data in this device during a laptop troubleshoot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did the job quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to create rescue boot and store image on new workstation. After installing a new boot disk and using the USB to boot, write the image, and restore the files from the previous only took 15 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this little stick!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this portable hard drive. Used it to back up my iPhone that had 12,000 photos on it. Uploaded pretty quickly.

    I would recommend this to a friend