Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $54.99
The comparable value price is $65.99

Customer reviews

Rating 4.6 out of 5 stars with 642 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Ultra Dual Drive Go 512GB USB Type-A/USB Type-C Flash Drive's storage capacity, ease of use, and speed. The drive's convenient size, overall performance, and USB Type-C compatibility also receive positive feedback. However, some customers have noted that the drive can get very hot during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 642 reviews
  • Rated 1 out of 5 stars

    Extremely slow

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this piece of garbage to store mainly Word, Excell and PDF files, and some pictures once in a while, however it takes an eternity just to copy a word document to another folder. I feel like I traveled back in time and I’m in 1995, copying documents on a floppy disk. Don’t buy it! I repeat: Don’t!!!

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, Please be informed that poor or slow speeds can be caused by: Host device port speed, Format and file system, Directory with lots of small files, Deeply nested directory etc. Please refer to the mentioned link to know the Common Causes of USB Flash Drive Performance: https://support-en.wd.com/app/answers/detailweb/a_id/17047/related/1 You may also open a support ticket at https://support-en.wd.com/app/askweb, the customer support team will contact you as soon as possible. SanDiskConnections

  • Rated 2 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to connect with computer and data transfer is very slow.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello,

      We like to gather more information. We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest. SanDiskConnections

  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not working the way it should be. Downloaded the app and all but its not storing any of my files.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thank you for sharing your experience! Kindly be informed that, this is a simple plug-and-play drive and does not require any application/software for file transfer. If you are using it with your iPhone, then you may use the Files app to access the drive(https://support-en.sandisk.com/app/answers/detailweb/a_id/50917). If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not as described

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used twice and now it won’t open any files and gets super hot

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, We are sorry for the inconvenience. We recommend that you try connecting the flash drive to another computer to check the status of the drive. If the problem persists, please open a ticket at (https://support-en.wd.com/app/askweb) with detailed issue and the error screenshots. SanDiskConnections

  • Rated 1 out of 5 stars

    Not for i15 pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure the card is good but not for a i15 pro. Plugged it into my phone and it would not connect. Asked the Geek Squad and I returned it.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi James! The drive is compatible with iPhone 15 Pro-just to make sure you're using the SanDisk Memory zone app and have given the right permissions. If the issue continues, please get in touch with the support team for further assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 1 out of 5 stars

    Terrible quality control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a month ago. The c type usb part is loose, and so is the chip inside so anytime I try connect I have to push the chip in to register on a phone or pc. Now it's starting to not be readable. So if you plan use it for a phone beware the c port may become loose and slide into the stick making it useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I certainly didn’t get what I wanted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t gotten this thing to work yet. I wish I would’ve returned it.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear it hasn't worked as expected. This drive is designed to be plug-and-play, so you shouldn't need much setup. If you're still having trouble, we'd be happy to walk you through the steps on how to use it. Feel free to reach out at: https://support-en.sandisk.com/app/askweb - we're here to help make things right. SanDiskConnections

  • Rated 1 out of 5 stars

    Very upset

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally purchased the wrong thumb drive. I tried to return it and I was 1 day too late, i didn't realize i only had 2 weeks to return this item and they refused to give me a refund, even though I was going to buy the right one with the refund. :(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good USB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very reliable USB, use this every day during the work

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    USB C end doesn’t work with new iPads

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store/transfer files from my pc to my new iPad that has a USB C connection (my old iPad has a lightning connector). My new iPad does will not recognize the flash drive at all. So if you’re buying to use with an iPad with a type C USB don’t bother. I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty upset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this product for my new phone, it did not work whatsoever, I took it back to get a different one, this one didn’t work as well. I recently returned this item and refuse to buy another.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had difficulties pairing it with my IPhone 15. I was so disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful Product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work easily and had to keep uploading and uploading numerous times and still not working. It's just been sitting on my desk and now return period is over.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nasty service

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UPS maybe delivered in wrong address in can't find my package

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about the issue with the product delivery. We recommend contacting UPS to investigate the issue further or please get in touch with our support team for assistance by opening a ticket at (https://support-en.sandisk.com/app/askweb) SanDiskConnections

  • Rated 1 out of 5 stars

    Not a easy as iDisk

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use to download photos and videos from iphone. Need additional software and jump through several hoops. Called company. I gave up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flash Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sales rep told the wrong flash drive for my phone. I need a memory flash drive for my iPhone 15 Pro Max, where I can save photos and videos.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Way too much money for some BS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not tech easy... very weird setup and not self-explanatory... still cant figure it out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUCKS! Can't get it to download pictures to my computer or store Picture on drive. Staff were not helpful in explaining how to use it! Waste of Money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions! No information! You do not simply plug it in. Took lots of searching to figure out how to save pictures.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't suits iPhone - 11 Plus

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was advertised that it suits for iPhone but it doesn't suits the iPhone 11 version. Returning back

    No, I would not recommend this to a friend