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Customer Ratings & Reviews

Your price for this item is $16.49
The comparable value price is $18.49

Customer reviews

Rating 4.7 out of 5 stars with 1272 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Ultra Dual Drive Go's dual USB Type-C and Type-A connectors, ease of use, and ample storage as significant advantages. Many appreciate its compact size and compatibility with various devices. While some users noted that the drive can get warm during extensive use, the overall feedback highlights its value and convenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,272 reviews
  • Rated 1 out of 5 stars

    Too complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy at the store said you just plug it into your phone and transfer pictures to it. Apparently you need an app. There's software on there that doesn't automatically play. You need to find the appropriate app. It took me a while to find an app that would work. In the end, it was too complicated for my liking.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry for the confusion and inconvenience you experienced. Some devices do require an app for optimal functionality, and we strive to make this clear in our product information. If you need further assistance, our support team is here to help. You may raise a ticket with us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 3 out of 5 stars

    Didnt fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work for me. Just didn't fit like I thought it would. I need to return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    It Gets HOT in Temperature!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this does the job, it is poorly made and it gets really hot. It gets so hot you can hardly take it out of the device it is in. But if you leave it in your phone to long I think it will damage it because it gets to hot.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 3 out of 5 stars

    Works okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the 64gb the usb C doesn’t work the way I want to to transfer off from my iPad but works sometimes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get to work my photos never downloaded to the device

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the trouble. Kindly connect with our technical support team at: https://support-en.sandisk.com/app/askweb - so we can assist you with the troubleshooting or a possible replacement under warranty. SanDiskConnections

  • Rated 3 out of 5 stars

    Nice dual connector. Cheaply made though.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK as USB drives go. It works and the dual connection is nice. It's pretty cheaply made though. Afraid it won't last.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No good no bad.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Godd for what i need it, nothing else, just a random memory stick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek & portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly compact and sleek, works great. Has a fast transfer rate and works great for transferring photos off of a ipad!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    USB type C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work with phones I bought it to use it with my phone .

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that the SanDisk® Ultra Dual Drive Go is compatible with devices which comes with Type C port. For further assistance, please reach out to our support available at https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Does not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work, no instructions. After repeated tries will not work.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Thanks for sharing your experience. This drive is designed to be plug-and-play, so no setup should be required. If it is not working as expected, we recommend trying a different device or port. If you need further assistance on this or any other SanDisk product, feel free to reach us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 3 out of 5 stars

    Needs to securely click closed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would prefer a secure latch & lock to assure no dust/particles get into usb-c drive.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, thank you for taking your time out to review this Dual Drive. I appreciate your candid feedback. For any other suggestions/ queries regarding SanDisk products, please feel free to contact SanDisk® Support at www.sandisk.com/support and we will assist you towards the best possible resolution. SanDiskConnections

  • Rated 5 out of 5 stars

    Great for phones or laptops

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great USB, only wish there was something cover the port, if you flip the port is the other end a USB port

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to connect, but once connected able to do the job

    I would recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we thank you for taking your time out and reviewing this USB Drive. We appreciate your candid feedback. For any other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you. SanDiskConnections

  • Rated 2 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software i cant figure out how to use it. I wes going to try to remove items from my phone. Now i have to pay 30 bucks to have someone else to do it for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says it does

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it has a loop for a keyring, wish it had a cover for when it was on keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TINY USB

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Just have to be careful and remember how small it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My recent data transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was done well and efficiently. I was pleased with the service

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor construction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right but the drive was a bit of a disappointment. The USB connector is all plastic and I suspect it will not last long. Very cheap construction.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all the SanDisk® products are manufactured to sustain daily usages. If you require any assistance regarding SanDisk® product, please feel free and reach our support available at https://www.westerndigital.com/support/international-phone-numbers. SanDiskConnections

  • Rated 5 out of 5 stars

    Solid brand

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but have used in past, solid brand.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    sand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is easy to used but the storage is low is said 64gb but you can only get 40gb the other 64 most give out 55 to 57. if not for usb-c is not worth it.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, please be informed that what you are observing is the difference in the definition of one Gigabyte by Operating Systems versus all Storage device manufacturers. Operating systems use a binary system which will present a lower number of GBs than the decimal based system used by Storage Device manufacturers to define the capacity of products. This is due to the binary system representing a GBs as a higher number of actual bytes.

      For example: Operating systems define a 1GB as 1,073,741,824 Bytes. Storage device manufacturers define 1GB as 1,000,000,000 bytes.

      Also, you may research on the internet by reading tech blogs/ articles to know more about the same. For any other suggestions/ queries regarding SanDisk® products, please feel free to contact SanDisk Support and we would be happy to help! SanDiskConnections