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Customer Ratings & Reviews

$54.99

Customer reviews

Rating 4.6 out of 5 stars with 683 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Ultra Dual Drive Luxe for its USB Type-C connectivity, speed, and ample storage capacity. The drive's ease of use, compact size, and appealing design are also appreciated, along with its broad compatibility across various devices. However, some customers have expressed concerns about the device's tendency to overheat, while a few find the price to be a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 683 reviews
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Do not waste your money on this. It gets extremely hot very quickly and won't save your data.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Faulty flash drive...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item back in January of this year and it was fine up until a week ago when I tried to open a file and everything was gone. It was very faulty and I had to ship it to the data recovery guys...it was a pain. I'm sorry but this is one product I did not like.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 5 out of 5 stars

    SanDisk - Ultra Dual Drive Luxe 128GB USB 3.1, USB

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Looks very nice and will buy more SanDisk drives in the future.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dual feature and small USB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual feature is great to have. Device is small which makes it difficult to insert or remove. Would be nice to have some sort of grip on the USB for ease of holding.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hi, thank you for taking your time out to review this Dual Drive. I appreciate your candid feedback. For any other suggestions/ queries regarding SanDisk products, please feel free to contact SanDisk® Support and we will assist you towards the best possible resolution. SanDiskConnections

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Not the best one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heating up extensively. USB c port is very fragile.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    UsB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it gets hot if you keep it in the computer for awhile

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great, over heats and doesn’t work quick!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No help with Apple products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instruction as to how to actually use this device with iPhones/iPads. No app for Apple products. Will return mine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Thumb drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prosuct operates as expected. I had no problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crashes system - do not recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive crashes my system when plugged into one of the two built-in USB cards. As soon as the drive is plugged in, the computer reboots. I have used many other USB drives including 3.1 that does not do this. I do not recommend this drive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not this one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve used it a total of 6 times and it died on me, couldn’t be formatted or initialized. thought it would be convenient, makes me nervous to try again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't use it. I inserted it and it needing some kind of formatting and it didn't work. I lost out on my $. It's a paperweight.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care. SanDiskConnections

  • Rated 1 out of 5 stars

    Slow &requires additional software to work on cell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drive requires you to download a program to use vs a Plug and Play or Drag & Drop.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      Please allow us to inform you that all our Dual Drives works as a regular plug and play USB Drive when connected to a computer. Please contact SanDisk® Support at 1-866-SANDISK or submit a support request at www.sandisk.com/support and we will assist you towards the best possible resolution. SanDiskConnections

  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Silver Dual Flash Drive

    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, nice and compact, dual drive an excellent feature. One drawback it gets very warm when using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have that Mission Impossible Urge?!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device lets you download anything from almost any compatible computer device; FYI you can use an adapter (sold separately) to make it compatible to any computer device. You can share your files or keep them as a time capsule. Whatever you opt to do, this gadget is very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Security Backup Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It is portal and easy to carry with a chain link or other device and I know that I have sufficient space to backup my data

    I would recommend this to a friend
  • Pros mentioned:
    Usb type-c

    Rated 5 out of 5 stars

    Very useful flash drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexibility of this product to be used with both type A and type C USB ports is very convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Attractive but slow performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking design and flexible but if you're concerned about speed I'd look onto something else. It averages around 25MB/s of write which is quite slow. Tends to get warm when under heavy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs disk repartitioning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had earlier left a bad review. Size of disk appears smaller than specs indicate. Disk needs formatting procedure to clean and repartition. Apps exist for this, or protocols on windows terminal program. Information available on web searches. Otherwise appears as good as alternative products.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 3 out of 5 stars

    Be carefully

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great and works amazing. However it gets extremely hot. Be careful

    I would recommend this to a friend