Customer Ratings & Reviews
- Model:
- SDDDC4-1T00-A46
- SKU:
- 6421485
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Ultra Dual Drive Luxe 1TB USB 3.1 for its substantial storage capacity within a small form factor, its convenient USB Type-C connectivity, and its fast data transfer speeds. The drive is also praised for its ease of use and overall performance. However, some customers have noted that the drive tends to get hot during operation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat
:(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pendrive gets very hot, I had to remove it from the computer with a towel.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We sincerely apologize for the inconvenience caused to you. We regret to hear about your experience. However, we would request you to submit a support ticket with our support team so that we can investigate the issue and provide you an appropriate resolution. Please submit a support ticket at https://support-en.wd.com/app/askweb.
Scan Disk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 6 months of use, it no longer works. It's not worth the money.
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we would be happy to help but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb.sandisk.com/app/ask and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Inaccurate storage amount.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed 1000 gigabytes (1TB). Apparently it is just normal for these drives to have only 931GB usable space and not the full advertised 1000GB. 7OGB is a lot to be missing!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We are sorry for any confusion regarding the storage capacity. Please be informed that , the actual storage capacity may differ depending on the Operating system or the file format of your drive, which is standard for all storage devices. If you believe, there is a discrepancy and need further clarification or assistance, please raise a ticket with us at: https://support-en.sandisk.com/app/askweb
Item not delivered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item never delivered. Asked for proof of delivery. 0 stars
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .We're sorry to hear about your delivery issue. Please reach out to the retailer for proof of delivery or assistance with resolving this matter. If you need any assistance from our end, please open a support ticket using this link: https://support-en.sandisk.com/app/askweb - we're here to help!
OK Product, Best Buy whitewash
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is decent, but Best Buy did not honor their 10% off for a 7-year Elite Plus Rewards member. This product looks flimsy and one end of it will always be unprotected, so not very safe.
I would recommend this to a friendBrand response from SanDisk Team
Posted .Hi, we would be happy to help, but it would be best to contact us directly so that we can investigate further and provide you with an appropriate resolution. You can use the Ask form at https://kb-eu.sandisk.com/app/ask/ and there is also a phone number you can call available at https://www.sandisk.com/about/contact/customer-care.
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and is really easy to use. I would definitely buy it again.
I would recommend this to a friendPiece of gabage!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is now july 2022! The item is not working!!! Waste of my money!!!
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Hello, we apologize for the inconvenience this has caused you. This matter can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
- Pros mentioned:SizeCons mentioned:Heat
Great convertible flash drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fact that this flash drive is convertible is so handy! It's also a nice small size. Only complaint is that it gets warm when in use.
I would recommend this to a friend - Pros mentioned:Storage capacity
An excellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had previously used other 1TB flash drives, with all failed or were corrupt from the get go. By contrast, this product in infinitely superior, and works flawlessly.
I would recommend this to a friend - Pros mentioned:Ease of use
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has amazing read write speeds and can copy very fast. Very easy to add in your keychain and carry around.
I would recommend this to a friend Usb drive 1tb
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a game changer i recieve it fast and i love the favt that best buy appreciates their customers thank u best buy for a great product..
I would recommend this to a friendOwner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service - excellent products and support
I would recommend this to a friendPoor structural quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mechanic that spins became extremely lose and is no longer stiff. It rattles after very little use. Feels like a used item even though it's "luxe*
No, I would not recommend this to a friendBrand response from SanDisk Team
Posted .Please allow us to inform you that all of our SanDisk® products are manufactured to sustain daily usages. Since you are facing issues while using this Dual Drive, please reach our support available at available at https://www.westerndigital.com/support/international-phone-numbers and we will be happy to help you.
