Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$51.99
Save $26
Comp. Value: $77.99

Customer reviews

Rating 4.6 out of 5 stars with 241 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Ultra Dual Drive Luxe for its USB Type-C connectivity, generous storage capacity, and fast data transfer speeds. The drive's sleek design, ease of use, and overall performance also receive positive feedback. However, some customers have noted that the drive tends to heat up during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 241 reviews
  • Rated 5 out of 5 stars

    Build is good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little thumb drive with solid build quality .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A Problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get this to work. I reached out to the company and was given a general answer that did not help. No other support. I asked for help from pole I know but have not found a solution. My Mac knows it is there only when I remove it stating it was removed in error.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're sorry to hear about the trouble you're having with the drive on your Mac. It sounds like the device may not be mounting correctly. We recommend testing it with a different USB port port or another computer to see it's detected. If the issue continues, please reach out to our support team at: https://support-en.sandisk.com/app/askweb so we can assist you further. SanDiskConnections

  • Rated 5 out of 5 stars

    storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my MacBook air. Good backup product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product came really quick and was really easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is handy for me to keep on my keychain but encryted and secured of course. Highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Usb type-c

    Rated 5 out of 5 stars

    SanDisk - Ultra Dual Drive Luxe 256GB USB 3.1, USB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this SanDisk because it has a dual USB and Type C connection, and it works well with my computer and cell phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase, will purchase product again. easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Precarious quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precarious quality. I’m not happy with the solidity of this device. I can’t trust my data backup to this flash drive.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're so sorry for your experience. SanDisk products are known for reliability and durability but, we understand your concern about data safety. You feedback has been shared with our team. If you would like help using this drive or exploring other options that best suits your device, please reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Rated 5 out of 5 stars

    usb glash drive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good quality easy to carry instead of hardisk best for photo storing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nifty little gadget

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes clearing up space off my Samsung note quite easy and very convenient for using for reprints at any photo development store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I have not received the product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hI have not received the product.ave not received the product.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We're so sorry to hear that you haven't received the product yet. Since the purchase was made through BestBuy, please contact BestBuy's service support for further assistance. If you need any product-related assistance afterward, feel free to reach out to us at: https://support-en.sandisk.com/app/askweb SanDiskConnections

  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Hot to touch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hot to touch only after a few short minutes. Don’t waste your money on this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal use?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use in my tesla but it just didn't work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was not what I expected and hard to upload photos would not buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did not do what I wanted it to do. I am not sure your Associate understood what I was looking for.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We sincerely apologize for the inconvenience caused to you. We would request you to submit a support ticket at https://support-en.wd.com/app/askweb so that we can investigate the issue and provide you an appropriate resolution. SanDiskConnections

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great and compact

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it is a dual drive. It does everything I need it to do. The only thing I have had happen, is I carry this on lanyard, and had it fall off once at the hinge point. So just need to keep track of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Strong and works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Feels strong; I am not worried this will break off my keychain. It does get a little hot, but the metal case helps dissipate the heat.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2-1/2 years of light used–then fail

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the form factor [very pretty, slick design] I would give it 5 stars. Unfortunately the reliability falls way short. I used it lightly [2-3x per month, household use] for 2.5 yrs. Rarely backing up >1GB in a session. Today I went to back up maybe 5 medium sized directories & got the dreaded error "The disk is write protected". I spent 30min with diskpart fixes, tried both ends of the drive–USB types C & A–and even tried it in a Macbook. [My drive was formatted FAT32.] No joy. Next time I'll try a different brand.

    No, I would not recommend this to a friend
    • Brand response from SanDisk Team
      Posted .

      We are sorry to hear about the issue with your drive. The "write protected" error can sometimes be resolved through disk management tools, but if those steps haven't worked, the drive may need further troubleshooting or replacement. Please reach out to our support team for assistance. We appreciate your feedback. SanDiskConnections

  • Rated 5 out of 5 stars

    Dual flash drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great with Apple products, transferring data

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flimsy, not lasting.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, this spinning idea looks cool. Unfortunately, it is very non practical. After 2 weeks owning, it’s very flimsy, it doesn’t click in place. I don’t know how long this whole thing is going to last. I place my on a keychain. They should’ve made it one piece instead of spinning.

    No, I would not recommend this to a friend