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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 333 reviews

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92%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Satellite Radio Tuner Install's overall performance, with users reporting it works exceptionally well. Many customers are pleased with the installation speed and the radio and camera performance. The satellite radio reception is noted to be perfect and the back up camera has clear reception.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-333 of 333 reviews
  • Rated 1 out of 5 stars

    Bad sercice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT LET THEM TOUCH ANYTHING ELECTRONIC. SCREWED UP FOR A WHOLE YEAR AND IT STILL ISN'T RIGHT 8 VISITS , NO RECOURSE...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have a satellite tuner installed in my truck. Don’t know why I’m asked to review something thst didn’t happen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product I never bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't order this so I don't know why it is saying I purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible seevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong items ordered took almost 2 weeks for parts to come in and then they were the wrong parts never shop at Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret going to a chain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As previously stated on the other installations. Wish I'd never had it done at the Geek Squad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio works for a week then stop working for 3 days then start back up again

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Our Autotech installations come with a lifetime workmanship warranty, so we'd like to check this out to see if we can help you out at all and get your radio working. Please give your local Best Buy a call or swing by to schedule a time for an Autotech to check your car out and see what options we may have to get the radio working.

  • Rated 1 out of 5 stars

    It’s not installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent can’t installed on my vehicle so we canceled

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking a moment to share your thoughts with us. We're sorry to hear that your installation couldn't be completed as expected. We hope you'll give us a new opportunity one day soon to provide the superior service to which we aspire.

  • Rated 1 out of 5 stars

    Terrible Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible work and workmanship. 4 strikes your out.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We certainly do not want to hear this type of feedback and I'm hoping you're able to speak with us over the phone to see if we're able to turn this around for you! Speak to an Agent that is standing by at (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad was very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing the radio and was extremely helpful. It turned out great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Radio installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my radio in my truck and everything works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wait was not long at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience at Best Buy was a completely satisfying experience. The young man, Elvis, was pleasant and quite knowledgeable. He explained there was no fixing my radio with no pressure to buy anything. The stereo I did buy is great. I will come back to see Elvis and upgrade my system! Thank you Elvis.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t go wrong with best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every install job they do for me is done perfect. It’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stereo install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and would refer anyone that I know to Best Buy for great and professional service

    I would recommend this to a friend